Former GM exec, Bob Lutz: Fire the MBAs and let the engineers run the show
time.com
time.com
http://www.quora.com/Aaron-Greenspan/Shut-Down-the-Business-...
Also, anyone who thinks the FedEx network is "ultra-efficient" (as the article claims) hasn't shipped anything FedEx lately. More than ten years ago, FedEx bought RPS for FedEx Ground but never bothered integrating any of the systems. There are still two types of tracking numbers. Shipping something overnight from San Francisco to Los Angeles via FedEx Express routes the package through Nashville, while it could be sent just as quickly over FedEx Ground at lower cost and without using jet fuel. Also, their web site is just about the biggest piece of junk Oracle has ever produced. When you deal with their executive support team, as I unfortunately have, they give you FedEx coupons that the FedEx Office (formerly Kinko's) cashiers have absolutely no idea how to scan. I think what they need is engineers.
If MBAs were good. They would make their own businesses and win. Is it the case or not?
P.S. Never ship anything with any FedEx service other than Express. Otherwise, use the postal service or UPS.
As for your view of the "average" MBA, that may very well be the case. There's plenty to write about how MBA programs suck, even (or especially) the "elite" ones. From that to argue that we as a society should have no ambition to teach business seems strange to me.
Full Disclosure: I have a Stanford MBA
On the other hand, doing a controlled experiment wouldn't be a bad thing, either, so if we just shut down the business schools for the next 50-100 years, perhaps we can find the answer at the end of the study and decide whether or not to open them back up again. :)
We have much better evidence for global warming than "the temperature has been rising and CO2 is also present in the atmosphere". You say that "the evidence is pretty clear" but at least in your piece there's only your anecdotal experience with an unspecified number of people.
>On the other hand, doing a controlled experiment wouldn't be a bad thing, either, so if we just shut down the business schools for the next 50-100 years, perhaps we can find the answer at the end of the study and decide whether or not to open them back up again. :)
I know you're joking but that experiment has already been ran in reverse (from no MBAs to the present state), so that data should already exist. It's not much of an experiment though as you have a bunch of other relevant factors evolving at the same time.
And to get to his point, it's fluff. Which engineers, exactly, will run the show? The ones with the marketing skills, the social influence, and business knowledge to get the job done. I wonder if he knows that about 1/3 of MBA's are engineers.
Despite the general level of incompetence among GM's leadership there were a few smart people there. Lutz was one of them. He has a strong track record of developing successful products and has never been shy about criticizing his bosses.
And to get to his point, it's fluff
It's not fluff. Perhaps this synopsis of his book didn't provide sufficient detail, but his point is broadly acknowledged as one of the major problems with the US auto industry. If you look at a US made car from the early 2000's, the level of cost optimization at the expense of all other factors is embarrassing. It's indisputable that as MBAs have gained prominence in the US auto industry, the products have become less compelling. Lutz is simply advocating that the people who love the product be the ones who have the final say.
(Disclosure: I'm an automotive engineer)
While I don't entirely disagree with your premise. Correlation does not equal causation.
http://farm1.static.flickr.com/54/139092366_ce5b410228_o.jpg
Tim Cook runs Apple's operations, is widely credited as a supply chain genius, and has been acting CEO of the company since Jobs started his latest medical leave. He received an MBA from Duke.
In reality creating, marketing and being successful with a product requires diverse perspectives.
I think engineers beating up on MBA's is no different from MBA's beating up on "propellerheads." It's counter productive.
And just because you have an MBA, should you then be typecast by engineers? Why does having an MBA reduce someone's potential to be a passionate product person, or to have productive relationships with the makers?
I have a friend (an engineer) who is doing his MBA right now. At his school he said there is a big focus on ethics and ethical behaviour. Based on what I've witnessed in business, I wish some of that was maintained once people entered the work world!
I couldn't really read any more of the article after seeing this outright lie. In the first half of the 20th century, At&T wouldn't even let you plug in a third party telephone. How is that customer focused in any way?
Anyway, there honestly wasn't much of a problem with doing things that way from most customers' point of view: Bell owned the telephone equipment, but that was a good thing because it was expensive stuff, and they would maintain it for you. Moreover, there just wasn't much opportunity for differentiation in CPEs (customer premise equipment, the stuff in your house): battery technology wasn't at the point where wireless handsets made sense, commodity answering machines were a long way off, et cetera. In total, in terms of Bell's ability to roll out the network quickly, it was probably a net win with regard to the technology that they kept the whole thing closed.
Now, obviously it also gave them the opportunity to act pretty anti-competitively, and obviously that was not good for customers. But it's often been observed that huge infrastructure buildouts are much more efficiently done under central control, and given the choice between the Federal government doing it and Ma Bell doing it, I'll take the latter.
[1] I've read and implemented most of the Bellcore standards; in the past I worked on a team doing integrated telephone line control circuits (SLICs), and if you think fifteen years of web standards turns into a rats nest, try implementing 100 years of standards plus working around well-known cases that break those standards but are too widespread to ignore. The telephony equivalent of IE6 is the Casio Phonemate answering machine. That single piece of equipment is, I shit you not, singlehandedly responsible for about a 10% bloat in the cost of telephony equipment because it sold so many units and yet so badly breaks the ringing standard.
The corporate culture of exploiting engineers will soon come to an end.
That seems exceedingly unlikely. Care to elaborate?
if you believe the revolution is coming, that statement is therefore straightforward.
There's three numbers the author got wrong.
http://engineering.curiouscatblog.net/2007/06/05/sp-500-ceos...
I think there is a problem in business school focus on short-term optimization. There's data showing the while businesses have fatter profit margins than ever, total profit growth has been much weaker than in past decades. Hmm I think I saw that data in a Umair Haique presentation.
Note: I'm not saying immigration is any less broken.
The problem is that the supply for doctors is artificially constrained leading to better salaries for them. If anything let's have more doctors so that the salaries are in parity with engineers.
[1]http://en.wikipedia.org/wiki/American_Medical_Association
They may not be equal, but I know developers pulling in $200K that are just turning 30. Not to mention their lifestyle is a lot less stressful.
I imagine that not a lot of people know what you can make as an engineer and too many people still don't give engineers the credit they deserve.
With engineers you can have one making 50K and another pulling 200K as you mentioned...despite similar degrees. I feel there is less variance in doctor pay at least partially because there is less variance in doctor quality.
Disclosure: father/brother docs:)
I'm not sure that this is totally true. I don't want to drive on a bridge designed by an incompetent engineer any more than I want to take drugs prescribed by an incompetent doctor.