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Comment by rnvarma | Hacker News Reader

Hi! We offer different pricing packages since we work with a varied set of companies that use the product in different ways. Some example use cases: metrics and data viz on a landing page, admin panel dashboards, billing dashboards, custom dashboard share links, etc. Depending on your use case we'd be happy to chat more and figure out a pricing model that makes sense for you.

In general we don't charge for # of dashboards or even traffic to the dashboards. We charge based on the # of end customer groups you are presenting dashboards to. This has been the most aligned with our customers since you can use the full power of the tool and only pay more as your own business scales up.

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Just note that for some people, no pricing means "enterprise"/expensive. (I never even consider a product without transparent pricing myself, but others have had more success with this approach).

Got it - thanks for the feedback. To be transparent, startups and smaller companies we work with are paying $500/month (pretty cheap for replacing months of engineering working and maintenance). Our pricing then goes up from there depending on number of end customer groups.

We work with our clients on how the pricing scales up since some customers have very few end customer groups with tons of usage, whereas some customers have tens of thousands of end customer groups by virtue of being more consumer facing.

Let me know if you have more specific questions about pricing!

"startups and smaller companies we work with are paying $500/month. Our pricing then goes up from there depending on number of end customer groups." It's totally fine to be transparent about the starting price, since you appear to have one.

would make an excellent entry in a FAQ on the site. Likely would help qualify leads as well.

(I don't have any issue with the pricing, but would also not reach out given no pricing typically means "really expensive".)

To echo the above sentiments, no pricing is also synonymous with enterprise for me and I don't give any consideration to products without transparent pricing at all.

That makes sense. We are definitely not trying to hide an outrageous enterprise price tag. I responded to mchusma's comment with how our pricing currently works. Let me know if you have any specific questions about it and happy to dive deeper!

Would it be possible to put it in print where we could find it without iteration over the same query on a third party news aggregation website which is likely to never be found by anyone who could benefit from your services?

It definitely would be possible :) We hadn't gotten as many requests for public pricing until right now so we'll spin something up with this feedback!

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