Over one issue that highlights they have an abundance of top level customers? Interesting strategy when it's already at a low.
They proudly stated this from their own website to their customers:
> "Fastly’s network has built-in redundancies and automatic failover routing to ensure optimal performance and uptime."
If that isn't one huge lie, I don't know what is.
It's normal to have downtimes but they are usually scheduled and quick (think <10 minutes per month for rebooting and/or hardware parts replacement). I'm pretty sure most non-profit hosts like disroot.org or globenet.org have similar or better 9's than all these fancy cloud services.