5% of world's 10 largest GDP is huge. At 5% of 1.5 Trillion dollars its about 250 Billion US Dollars. Also, the growth in BPO is also much more significant than the regular industries.
In any case, it is hardly insignificant (or nonsense).
In any case, it is hardly insignificant (or nonsense).
The Indian IT industry is worth $60-75 billion at present. Remember, it's the whole IT industry. BPO sector hardly touches even $20 billion. Given its value, the hype it has earned for more than a decade is ridiculous and unjustified.