Nothing else really matters to me regarding Walmart. There's no subscription service that would get me to shop at Walmart more than I do today (which is zero). There's no competitor that could decline in such a way that I would shop at Walmart. I know many in my social circles feel the same way.
I bought a Keurig that broke on the 3rd day and they wouldn’t take it back because I bought the extra warranty they sell on them.
Warranty company wouldn’t do anything because it was within the store refund timeframe.
I’ve not had that problem with Amazon.
They wouldn't take something back within the return period because you bought an extra warranty? What am I missing here? How did they justify it?
The store manager eventually told me they would not accept the return on anything that had the extended warranty which is conveniently right on the receipt.
So this is the second time trying to return it when I wait to get a manager so I went to my car and called the warranty place again (Asserion) and got an agent on the line. Told the agent I called the day before, followed the advice to come back and get a manager and it didn’t work and she agreed to stay on the line while I walked back in the store to get the manager again.
She was awesome and a total boss. I put her on speaker, told the employee at the returns desk she’d speak to me and the manager and we waited five more minutes on him.
When he came back again I told the manager I had the warranty company on the phone refusing to service the contract and she rattled off all the info he needed to hear and what Asserions policies were and that he needed to do the manufacturer return on his side. 10/10 great experience with her.
Then he said go get one off the shelf and take the swap.
Even though you're over with it now, I would escalate this to walmart corporate and see if they have this as official policy or not. It seems to me like the manager tried to commit fraud unless he can point to where that's official policy or not.
Either way I wouldn't buy an asserion/asurion warranty for any amount of money.
It's sad because Walmart Labs has been one of the few groups from a big company putting money behind Clojure/script, which I would like to see succeed.
Do you have more information?
Basically, Walmart is responsible for so much of some products’ sales, they dictate the price to the manufacturer. Manufacturers respond by producing special versions of products to meet their price demands.
Product quality is sort of a hobby/passion for me. Most popular brands these days prioritize price wayyy over quality. Even without Walmart, finding well-made products is difficult, inside a Walmart, I don’t even bother looking anymore.
I am very fortunate that I have the opportunity and means to vote this way with my wallet; many people don't.