Amazon makes things cheap and easy but not always in ways agree with.
As a counter Example, Canonical got some critique with their "telemetry in the installer", but if you ask me, they did it in the nicest way possible: They told everyone that they want some data to focus developers' efforts where it counts and they let me inspect the json object I was about to send them, so I trust them and sent it to them with a smile.
If you own an Echo device and used it prior to this feature you had already granted a large degree (relative to this feature) of trust to Amazon anyway. It reminds me a little of people who swear they will never use an Echo device due to concerns about eavesdropping but happily carry an internet microphone equiped smartphone everywhere.
We need laws against this shit
2) Apple's "Find My" was pitched first and foremost as a feature and benefit for the user. And the value proposition was very clear and useful from day 1. You can find your lost phone even in a place there is no signal. Now with Airtags you can find any device. It's easy to imagine a horror story where you lose your $1000 phone in a basement bar or drop it in a parking garage somewhere. Apple in general has better PR.
3) No one's losing their Alexa device. I mean for 99.99% of users it's never moving once it's placed. So what's the point of this feature? It's just pure revenue gain for Amazon with like zero benefit to the average user. They want to use our wifi purely for their benefit? Come on. I know there is Tile functionality, but it's still creepy - you're using my _home_ as a tracking beacon? At least when it's my phone, I'm on the move and could be anywhere.
Just to expand a bit on the last point - the way Apple's "Find my" works is that the only information shared is that there was an iPhone at some location and crossed paths with a lost item at that location. The way Amazon's Tile will work is that a lost item is crossing paths with an "anonymous beacon" which happens to reside in a very specific location.
In Apple's implementation, there is almost no way to personally identify whose iPhone made the detection. In Amazon's case, it's trivial to identify it - it's the beacon that's at the same place all the time, which happens to be your house.
- For a product that was already owned and did not need it until now
- Activated by default, as optional opt-out instead of opt-in
I think it comes down to trust and a track record of commitment to privacy.
Also IMO apple handled the PR for airtags very well.
Find My is also opt-out instead of opt-in
The sheer fact of asking the user to opt-in automatically decreases opt-in rate a lot (like a LOT), even if that tech is super good. It is way easier to dismiss a dialog than to think what it even does.
That wasn't my impression. I saw plenty of criticism on HN.