> so effectively Apple have decided to ignore me as a customer
Replace Apple with (almost) any other recognizable brand out there and we are in the same scenario:
- I recently wanted to buy some Nike sneakers because my 5-year-old model doesn't stand it anymore. Guess what? All the new models are way different than the one I have. I don't like them, they look "bad" (too modern?). Nike is ignoring me as a customer
- I wanted to purchase an mp3 player. The model I wanted, of course, is not there anymore, and all the new models are just not for me
- I wanted to purchase the same jeans I had purchased 2 years ago from a recognizable brand. Sorry, no sorry; that model is not available anymore.
Companies are moving "forward" ignoring people like us. I guess that makes sense from an economic point of view for these companies. It's just sad for me, and I can't do much about it.