Also depends on your reputation as a buyer on Amazon I think. If you order lots of high value items and one goes missing they treat you differently than if you made one high value purchase.

I’ve run a huge pile of apple kit through them in the last two years and when a Mac mini disappeared from my doorstep they refunded without question.

The Mac mini did make a reappearance a week later as it was dumped in someone’s porch down the road and they brought it back round. Spoke to customer services and they sent me a return label to send it back.