HN frontpage is the best support route for goog services. I'll guess the issue will now be addressed within 24 hours.
I wished I was joking.
I wished I was joking.
FTFY
But it seems like it could be true, too. I'm just wondering how to verify.
Even Amazon has live chat any time I need it. Google has no real competitor, so doesn't have to provide customer service at all. It's more fuel for the "break up big tech" meetings that I hope come soon.
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...but I recognize that having live-chat support for "how do I do $this in Google Exce...Sheets?" or even "why aren't my MX records for Gmail not working?" is not the same thing as having someone to speak to regarding systemic (but not inherent!) problems with Google's business.
Yep. The only reason I pay for G Suite is so I can complain to a human when something in Google is properly fucking up. They hate me but they always talk to me.
Even the few paid support channels they do have are fragile. Support is an afterthought, Google supports GSuite to both attract and retain customers now the product is stable… if they decide your business is not wanted then your S.O.L.
I took this as questioning the how to verify that the tweet is reporting authentically on the video being played in an ad. I admit that I hadn’t considered this. That said, such seems in line with news coverage that I’ve seen so far.
Hat tip for reminding me to think critically regardless of whether somethings sounds plausible.
Not sure what to think. No one seems to know. I was hoping for something like “it’s true because the video itself came from the ad,” or... something.
Also relatedly, I made a complaint via feedback-form about Amazon Prime issues a couple years ago on a Friday. An Amazon support agent called me on a Sunday* to help me work through my issues. It was the middle of Summer and I was out adventuring, so I didn't have time to get into the issues, but it sure surprised me.
*Here in Austria almost everything is closed on Sunday, except public transport, care homes/hospitals and restaurants/bars, so it was doubly-shocking to receive a phone call.