I've considered using Hover and switching away from Godaddy, particularly since Hover is recommended frequently on the TWiT network. That thought has instantly evaporated.

You absolutely cannot store passwords in plain text. There is no level of security you can wrap around the database that will ever be 100%. It only takes one mistake for everything to get exposed.

To try and reason that there is a trade off between customer support and security is ludicrous. Your reset emails aren't getting through? Work on fixing that damn system instead of exposing your customers to a world of hurt down the road.