Tim Cook’s Fortnite trial testimony was unexpectedly revealing
theverge.com
theverge.com
This one is always funny to me, because sellers of physical goods are of course totally exempt from IAP rules, because it would be untenable otherwise.
I can type my card number directly into the Amazon app and buy a paperback without any intervention from Apple.
And yet it’s apparently insecure for me to buy a Kindle book with the exact same mechanism in the exact same app? Get the fuck out of here.
> Paperclips for rent, will ship to any location within 2 metres of my house, must be returned within five seconds. Complementary electronic copy of my latest book.
Just imagine the confusion at Red Cross as they're inundated with hundreds of thousands of paperclips.
However, your use of Amazon also serves as an illustration of Apple’s case.
Among kindle enthusiasts, Amazon had notoriously neglected the Kindle product hardware and software platform.
From neglecting Goodreads to stagnation, to not including USB-C on its very expensive Oasis product, the whole brand is a picture of “we don’t improve it because we don’t have to.”
Kindle ebooks do offer interactive behavior like showing commonly highlighted passages and other light features.
But in most of the hardware, the interfaces are very laggy in comparison to iOS.
As much as text selection on iOS still isn’t great, it is certainly better than what you get on Oasis right now.
If Amazon cared to create a stronger social experience around goodreads and kindle for iOS users any time soon, it will leverage a huge amount of investment Apple has made in their software and hardware.
This is money Amazon had failed to invest themselves and it shows.
Comparing an eink interface to iOS is simply not at all appropriate. Eink technology does not optimize for interface speed. It is not part of its primary design goals.
My point on e-ink was to show that Amazon has not invested in the Kindle product line.
Kindle readers can't support any modern interaction. And that part of the reason the interface speed is bad is because Amazon has neglected to invest whatsoever in the technology.
But to focus on the Kindle Fire app and its comparison, if you look at the most negative recent reviews, they generally focus on device incompatibility.
If you look at the App Store reviews for the kindle reader, they do not focus on that. They focus on other common issues between the platforms.
Device compatibility and support is a real value that Amazon Kindle users on iOS get.
Eink readers, as I said, are a completely different product class, not at all comparable to iOS. And if you chart the progress they've made since their original eink devices there have been significant improvements.
The kindle app on Android has a 4.7 star rating. On iOS it's 4.8. A few negative reviews don't mean anything when their ratings are that high. Whatever issues people have, they are outliers.
I'm no Amazon fanboy-- I don't like them very much as a company. But they have absolutely innovated, you just disagree with the directions they have chosen to go with that innovation.
Some further ideas:
- Amazon has not seriously invested in Kindle or its ecosystem. Amazon does not because it does not face competition.
- Amazon does not allow apps or a HW sdk for eBook readers, which might make the products much more useful. (such as offering a wireless page turning device)
- Apple should charge for eBook purchases through the kindle app, because iOS does provide value that Amazon realizes.
- Amazon makes major financial investment in their own Android ecosystem. Amazon charges 70% itself for "in-app products" to cover all of their innovation in that area.
- While my original comment's parent focused on the security of the App Store as a value, it is only a contribution to the innovation Apple also has made into that ecosystem.
I disagree that the negative reviews can be equated. It would take analysis, but it appears to me that device incompatibility which is a platform problem is the main source of negative reviews on Android.
Whereas on the iOS side, the negative reviews are related to product features that affect both Android (Google and Amazon marketplaces and iOS.
If this is true, then it suggests that iOS users of the Kindle app are getting even more value out of the iOS platform than Android users. This would be greater underlying reason Apple should be compensated for the sale of eBooks from Amazon.
Sort of separately, but worth mentioning: our local library uses Overdrive to distribute and handle eBook loans and their licensing. Overdrive has a native app and it integrates with Amazon. The Overdrive app is free, and so is the use of Amazon to perform this loaning process.
So eBooks can be readily had in the App store for free.
Anything that isn't aligned with making it a streamlined portal to buying more stuff is needless fluff, especially anything that allows interoperability with content not purchased through Amazon.
I remember when the Amazon App Store was first announced and there was no talk of the devices being these value oriented Amazon content consuming portals.
There were a lot of competitors back then.
This was still around the time Palm had just given up, BlackBerry was briefly hopeful with the Playbook but most importantly the Barnes and Noble Nook was competing hard for these users.
In my anecdotal experience, Amazon Kindle fire purchasers were not in love with Amazon back then.
They just didn’t want to spend the money Apple was asking for iPads (which lacked as many purchase points and previous gens)
In one clear example, the person was downloading apps to do soduku, trying to listen to podcasts. whatever but did not subscribe to Prime and did not do delivery of items.
Do you understand the current posture of Amazon toward app dev on Fire to be negative / not encouraging?
I can see why these would be focused now entirely on portal to Amazon, but then I wonder why have an App Store for the product at all.
As for the development ecosystem, I really don't know. Even as a user, I side-load the normal Android app store.
Gonna play the devil's advocate here.
If I pay for a physical good, I have an expectation of continued use of that physical good absent of the use the technology medium I used to pay for it. If I buy a physical book and Amazon shut down, I can still read the book.
If I pay for a digital good that uses Apple's hardware in some shape or form (Kindle is a weird grey area because you could technically use an Amazon Kindle device, but that is an edge case) then giving Apple money provides an expectation that they continue to commercially support App Developers. A great example - App Store guidelines that enforce a yearly update (or whatever the cadence is) to the app store so that developers don't get lazy and their apps break with new releases of iOS. I think this is effectively what Cook is saying - we need an economic incentive to keep app developers honest and in a symbiotic relationship with them.
2. More importantly, if your question is why does <INSERT LITERALLY ANY TECHNOLoGY> ever need updates? Answer: https://en.wikipedia.org/wiki/Software_entropy
Which version of MacOS are you using? Is it officially supported by Apple? Do you receive security updates?
You understand anyone, anywhere is great target for a malicious actor, right? Unless every single piece of software on every piece of hardware on their network is fully patched and up to date, and doesn't contain any zero-day vulnerabilities, of course.
What point do you think I apparently helped prove? Are you referring to software entropy? The Wikipedia article you adjacently linked suggests that software bugs will only increase with every change, unless specifically mitigated - "as a system is modified, its disorder, or entropy, tends to increase".
Didn't you just say you were viewing that website from the iBook but yet it hasn't been turned on in over year? So which is it? Are you actively using that computer or are you just using it as a strawman to prove some orthogonal point..
> Unless every single piece of software on every piece of hardware on their network is fully patched and up to date, and doesn't contain any zero-day vulnerabilities, of course.
Take two scenarios: one where everyone is on a unpatched 2004 iBook and one that we live in today. The chances of the former being hacked are WAY higher.
> What point do you think I apparently helped prove?
That you're an edge case and people aren't actively running on older versions of software because software vendors provide support to those systems. Support requires costly resources (humans, systems, etc.) to maintain. Those updates don't just come for free. The "system" that the WP article is referring to is the whole mobile ecosystem and internet. iOS needs to constantly be updated (including the SDK) to mitigate every new attack that comes with changes in ISPs, people's usage behavior, SSL/TLS changes, Wi-fi changes, and and and...this list goes on forever.
So how do you expect Apple to keep up with those changes? How do they enforce their walled garden has gardeners who water their plants and give them nutrients?
EDIT:
To further reiterate, back to one of your points before:
> Still, yes, I wish there wasn't such a constant expectation from tech companies to constantly update to the latest & greatest
For exactly the reasons I put above. There's probably a good reason TLS/SSL is throwing an error...because SSL2/3 is deemed insecure and this is an enforcement policy to change webmaster's behaviors.
And this tone is good faith? lol, OK.
How is taking money away from developers and giving it to apple somehow an incentive to the developers updating their apps? Apple creating arbitrary rules doesn’t cost Apple anything but costs the app developers a lot of time.
I can accept that Apple can demand a 30% fee for billing customers on their devices. And I can accept that they would prohibit installation/sales of software any other way. But I should be allowed to mark up the price by 30% and then call it out as a line item.
The fact that Apple can control what prices I set on other platforms and prohibit me from disclosing what’s happening to my users...
That is the part of this that strikes me as dystopian, and that’s the area where I think antitrust and free speech laws perhaps ought to step in.
Of course, if you include the fee explicitly then people will think to look elsewhere and realize they can avoid it. But that's fine, taking a cut is stupid anyway. Really just seems like the app should be paying more to Apple (like a physical store paying rent on real estate) up front and getting the full price of their purchases anyway.
It's clear that the App Store offers significant value for many vendors, and charging for it is fine. Epic apparently generates $500m of revenue per year from the iPhone, and they're doing so using platforms, tools, and APIs that Apple built to help developers do that. It's reasonable that Apple would get a slice of that. The company I work for makes, well, a lot less revenue that Epic, but a decent chunk of the revenue we do make goes to AWS and Stripe, as compensation for their help in letting us earn that revenue.
What's not great is the specific way Apple has chosen to get this cut. AWS and Stripe both run, more-or-less, on a cost-plus model; they package up a service, and resell it to us at a markup (in the case of AWS bandwidth, a very, very, fat markup), and they let us decide how much of that service to consume, and how we want to balance our purchases between them and competing vendors.
Apple's stance here is a little like if AWS tried to force people who use any AWS service to use their overpriced egress bandwidth for everything, and sued customers found to be using Cloudflare to reduce their costs.
Is that a good example? I think that's how it works. Egress out to cloudflare is billed at the full rate last I checked. GCP gives you a discount, but not AWS.
AWS doesn't care if you try and offload some processing to cheap Hetzner servers; Stripe doesn't care if you offer Paypal as a second option. Apple very much cares about anything you do which might reduce the amount of money routed through the app store.
Simple example is the sidebar [1]
Before it became the commonly used it is not in early OSX i twas third party libraries that would allow you do use these views. A lot of what is now macOS HIG was first made popular by third party developers (for free) then integrated into the OS X and then third party developers would migrate to the officially supported version.
To pretend Apple created all of this in a vaccum is a convenient lie people tell themselves.
https://developer.apple.com/design/human-interface-guideline...
I dont think it is over-dramatic. It is little exaggerated to make the point, but not over-dramatic for sure. The Smartphone impact to our society will be if not already unprecedented. We will ( unfortunately ) "live" on our Smartphone.
For those who have been looking forward to Smartphone since ( Apple ) Newton era, which is now coming close to 30 years, this has been long time coming. But now we are actually here, it is kind of scary the direction we are heading.
During the pandemic, when fitness classes shifted to virtual video sessions, Apple demanded a 30% cut because what was once an offline “delivery of the goods” became online and iPhone -facilitated. What’s so dystopian about this example is that a virtual gym session is not too different from any kind of remote work.
Under the “value is delivered over an iDevice” philosophy, Apple’s tax can take a bite from nearly any plate in the economy.
Another example is Apple ID. If I use Google or Facebook SSO in my app, I have to offer Apple SSO alongside it. That is okay. However Apple will refuse the app into the App Store if I don't also offer Apple ID login on desktop and Android platforms.
Apple should keep its nose in its own business.
Whether or not it makes business sense to restrict the use of Apple ID elsewhere is a matter properly left to the app developer and not Apple.
I should have added - this is based on my own interpretation of the App Store guidelines. If I'm wrong, I'd like someone to point it out, since I don't want to be spreading misinformation.
I believe that credit card processors include this policy as well. Otherwise, I’m sure a lot more places would offer a discount if you pay by cash.
What's less settled is whether businesses can charge credit-card customers a CC surcharge to pass on the fees. Economic theory would consider this functionally the same as offering a cash discount, but it differs in calling out the CC fee as a line item charge. Some state laws prohibit that, and they've been tied up in litigation, e.g. this mostly inconclusive 2017 Supreme Court ruling that kicked the question back down to lower courts: https://www.scotusblog.com/2017/03/opinion-analysis-justices...
When selling in Walmart, they won’t let you advertise that you can buy the same product cheaper elsewhere.
They also want their distribution deal with you a secret. You don’t go post your terms of engagement with Walmart on your corporate blog if you expect to keep selling stuff in Walmart.
The pricing is where things start to change and I think I agree with you that it’s a step too far.
Everything about the Walmart as a "store" in the above are correct. Except iOS is also a "State", and this State only accept one "store". While in the Walmart example, which is a real world example, one could always expect you to open a Store next to Walmart selling exactly the same thing with a lower price.
The Store, The State ( Platform ) , Judiciary ( App Store Rules ) are all interlinked together. You cant compare one thing without mentioning the other. And that is not even including the payment processing.
You want to use a Visa, you find a Sam’s Club. Don’t like state of iOS, travel to territory of Android.
>Don’t like state of iOS, travel to territory of Android.
Except the "State" of iOS currently holds close to 70% of Smartphone user in US with close to 80% of the spending. You are basically telling business to either comply with the "State" or go else where. Which is why something "above" the state has to come in.
I am not arguing for or against opening or side loading App Store. But there are no competition on each of those different levels. Which Apple likes to lump it all together as one thing. And this idea shouldn't be hard to grasp.
The app upselling you on more features afterwards is equivalent to that. Apples view would only make sense if even when inside the app, you’re STILL in the store. Because to Apple, the AppStore is not Walmart, the iPhone is Walmart. You never leave.
Many countries require net prices advertised and it’s so much simpler, both for ease of mind and for lower prices. Having $10 advertised and then 10% taxes layers on, and convenience fees, and service fees, etc sucks. I’d rather have $12 advertised and not care about all the stuff that goes into it.
Here, all prices are advertised after tax, but the receipt lists tax percent for each item, and amount.
A B C next to items denote tax percent, then below you have value of items with tax group "Sprzed. opod. PTU A", tax amount "Kwota A 23%", and sum of all taxes "Podatek PTU".
https://www.wykop.pl/cdn/c3201142/comment_EFFuzBF17reBWZvxpe...
In my order of preference I like: - your way -Apple’s way (although seems to be the way other app stores do it too) -current US way
But it is certifiably insane that Apple thinks they have the right to dictate to Epic what Epic charges for its apps on their store. If Epic thinks Fortnite is worth $30, and Epic charges Android users $30 for the binary to sideload onto their Android devices, and because Apple charges a 30% surcharge, Epic sells the same app on iOS for $42.86, and Apple says, "no, you're not allowed to do that, you have to charge $30 just like you do on Android" -- no. Absolutely not. Apple does not have the moral/ethical right to do that.
I mean this isn’t price gouging generators during a winter storm. This is video games and apps.
What stops publishers from simply shrugging, walking away, and letting Apple users miss out?
It's an exploitative monopoly. That's more than enough reason to place severe limits on it.
If Apple was forced to allow 3rd party stores or even forced to allow apps to be transparent to their users about pricing, it would allow room for more consumer choice.
It's OK to have a monopoly, it's not ok to abuse it under U.S. law.
Apple has actually loosened restrictions over time as the platform gained marketshare/size. And when Apple created the App Store they more than doubled how much developers took home from gross revenue (70-80% of revenue went to distributors/retail prior to the App Store).
The only anti-competitive area I'm concerned about is Spotify/streaming services. I think Apple is being overzealous here.
Everything else appears to be a game/software distribution norm.
Epic pays 30% on Android, Nintendo, Xbox, and Playstation markets.
Steam needs 15% and GOG needs 22% of gross revenue from games to break even operationally.
Stripe charges about 3% of gross revenue for transaction services.
The 30% doesn't seem that high when you consider those factors:
15% just to keep the lights on (Steam break-even royalty rate). 3% for transactions at minimum (e.g. Stripe fee) Ongoing R&D costs of maintaining iOS/iPhones (more technically and cost intensive than Xbox and Playstation combined).
The kit for iOS development is remarkably cheap too, $99/yr developer account (mostly a gatekeeping path to keep malware out), and $700 for an M1 Mac Mini (If you don't want to just use a VM from AWS for < $100 yr).
I think they can do better for small-time app developers (the 15% fee has helped), but I still feel like these people should STFU and look up how expensive Gaming Console, Embedded SoC, and IoT dev kits are in comparison (And god, don't look at the agreements we sign on embedded hardware dev kits). I wish I only had to spend $99 a year, and be able to use $100 used cell phones to test my software on.
That explains why Epic doesn't want to walk away.
Apple makes good hardware. I should be able to buy an Apple device and use my own software on it.
We'd be in a grim society if our values were "Don't like? Don't use it" without any capacity of deeper discussion.
Would you still support Apple if they said certain race of people cannot use Apple devices. They can always use non Apple devices.
Side-loading, right to repair are not similarly protected. Although maybe they will be passed one day.
So if Apple had illegal discriminations, I think that would greatly decrease their support on this issue. Definitely from me.
These civil rights classes are fairly new and less than a hundred years old, reflecting changes in the way people think and believe.
Apple doesn't provide payment processing, customer service or anything on payments made using other payment methods, so there's nothing to invoice developers for. They also already charge developers a yearly fee for a developer account.
Am I misunderstanding the argument, does the article misrepresent it, or does it just not make sense?
Apple believes ("insists"?) that they deserve a cut of your app's revenue--however you might collect the money--because your app is using their "IP" in the form of all the libraries and tooling they nigh unto force you to use to build apps that run on their phone; like, to them, UIKit (I presume), Metal (which many people are only using because Apple refused to implement OpenGL or Vulcan), and (this is rich) apparently even Xcode (wtf: that thing sucks ;P) is so awesome that they deserve 30% of your revenue, and they spent a bunch of time during their testimony trying to show the various ways Epic used--and even liked--their software.
Let’s not pretend Apple doesn’t also benefit from having apps in its store and on its phone.
> because your app is using their "IP" in the form of all the libraries and tooling they nigh unto force you to use to build apps that run on their phone; like, to them, UIKit (I presume), Metal (which many people are only using because Apple refused to implement OpenGL or Vulcan), and (this is rich) apparently even Xcode
And say what you will about Xcode, but I’m literally building in Vapor 4 (server side Swift) with all of its warts because I experience trauma leaving Xcode. JetBrains and VSCode are painful to get to function like Xcode - but if there are any pointers to make it a better experience I’m al ears...
Edit: just to reiterate. Users want long battery life, fast compile times / snappy apps, better connectivity into life...
And honestly Apple has almost screwed itself executing perfectly on those demands in its native platform.
We forget at the end of the day we all (devs, manufacturers, etc) are working to bring value to a customer, who has other relationships with other suppliers. Those other relationships create multiple Pareto equilibriums based on the utility function of the customer... this case is trying to reweight (with more philosophical reason) how millions of customers have previously and consistently chosen to balance their decisions
Because nobody sane wants them to? Like, to me, I can jump into most any IDE I’ve ever used without too much trouble, but Xcode is impenetrable.
It’s like Apple tried to throw up an artificial wall by making all Xcode paradigms different from anything else.
Where Xcode falls down is its sheer bugginess.
They are measuring themselves with double standards. On one side they want to defend their App Store tax and its immense height by counting usage of APIs, the store's distribution bandwidth etc. as value the developer pays for via commissions. On the other side they advertise to the world how many millions of free apps they have in their store.
Either those free apps are somehow not using any of their IP, not consuming any bandwidth and not using any support resources, or the entire argument is BS.
The payments issue is more complex, but I can't get a metaphor to origins of monopoly law out of my head: If payments processing is like shipping around little bags of money, its like we have a railroad that controls half the market forcing exclusive transport contracts on manufacturers. It certainly FEELS wrong.
I think, ideally, Apple should be barred from offering first party services without providing a mechanism for third parties to receive the same treatment via a certification process. That means that other game stores could get access to that apple arcade button in the app store and that other payment processors could be used, so long as they met Apple's declared standards for privacy and security.
They can either shut off all their services and operate the store, charging whatever tax they like. Or they can shut off the store, allow others to operate stores on iOS, and continue distrbuting stuff like Apple music over any third party store they like.
Otherwise it is just a blatant abuse against apps like Netflix and Spotify. I'm surprised why those companies are not fighting this.
https://www.ben-evans.com/benedictevans/2021/5/13/apples-ads...
1. Make the game require resources to play
This has many names: food, energy, stamina, etc. The fundamental concept is virtually identical in all cases though. It represents how much fun players can have. Once they run out, they can't play anymore. 2. Use timers to rate-limit the player's progression
Distribute resources periodically. These timers place an upper limit to how quickly players can progress in the game. There's only so much players can do with the resources it periodically gives them.Distribute resources at predictable intervals and only if the player has used the previous items. This will create a powerful habit in players: they will feel the need to log into the game frequently in order to use up resources and keep the timer running at all times.
3. Allow players to pay money to reset the timers
Paying customers get to buy resources directly instead of waiting for the timer to run out. They essentially pay to reset the timers and can therefore progress at unlimited rates. 4. Make players outspend each other
Once players can pay to advance, the game is reduced to a spending competition. The player who spends the most money on the game wins.You could take money out of the equation, for an example like amateur chess. To get good you have to practice. Practice takes time. Time is finite. Why does some crazy good amateur haches player bother to I c’est so much time to get that good? For some arbitrary score on chess.com, but why? Because they enjoy it, even if it’s another hamster wheel.
I don't think the chess example really works because playing chess can be fun all by itself. Paying money for avoiding waiting in a game can't reasonably be considered to be an end in itself.
That's exactly how the game companies view the people who play their Skinner's box simulato-- their games. They deliberately design their games like this. They use the same psychological terminology. They design "reward schedules". They wire the reward button to the player's credit card and make players compete to see who can press it more.
> It amazes me that people keep going with the game like they can't see the little mouse maze they're in.
Yeah, addiction sucks. The games are designed to form habits in players via the almighty timers. I've been down that rabbit hole before, there were people in my gaming groups who literally set up alarms at 3 AM in order to do little bullshit daily game tasks. They exist precisely to get players addicted to the rewards. You can spend hundreds of dollars on a mobile game before you realize the truths I described above.
A sufficiently addicted player is indistinguishable from a bot. It's not that hard to write one and they can't detect it statistically because of their own progression rate limits. Bots are an excellent treatment for addiction to these exploitative games.
"who killed videogames? (a ghost story)" by Tim Rogers.
https://web.archive.org/web/20120128084303/https://insertcre...
>Lawyer says, “if people really value Apple’s curation and Apple’s App Store, even if there are multiple stores, people could still go shop at Apple,” right?
>“It seems like a decision that they shouldn’t have to make,” Cook says.
https://twitter.com/thedextriarchy/status/139579670438178406...
>Will people not be able to distinguish between an official and unofficial store?
>“They’ve never had to do it before. They’ve bought into something that’s an ecosystem that just works.”
>So you don’t know if people can tell the difference?
>“I’m saying I don’t know,” Cook says.
https://twitter.com/thedextriarchy/status/139579711859036569...
>Apple can’t really know that it runs a better app store than anyone else, when it’s never let anyone try, right?
>“It’s an experiment I didn’t want to run,” Cook says. Customers “uniformly” want it to “stay like it is."
https://twitter.com/thedextriarchy/status/139579741076549632...
Being able to use a different app store (which may or may not be as "curated" as Apple's own store) or to simply download the app from the devs website and install it doesn't seem to be a problem for Android users. Or for Windows, Linux and even macOS (eg: is it that bad being able to install Steam?)
The thing is, most people will use the store that comes with the phone. I have F-Droid installed for some open source apps, but my parents have no idea of what that is. They use Google's Play Store, like most users... if Facebook wants them to use their apps, that's where their app needs to be.
Apparently, yes, it is a problem.
After years of "there are no viruses for mac", I find it funny to see an Apple exec saying that his own family members have been infected by malware on macOS.
BTW, Have you seen the app store catalog for macOS on apple silicon? Still very sparse.
Trusting one company to provide the whole stack is not necessarily practical, even for the average user.
The store owners pay rent, they are not obliged to give a 30% commission on purchases to the company who owns the shopping centre and they are not forced to use the shopping centres chosen payment service to make sure they collect on commissions.
Less freedom is not a good thing. Nothing is being taken away from you when you provide other options, quite the opposite.
Why would Apple want to do so? That would obviously reduce their earnings.
> Imagine if all the software on your laptop must be downloaded from the windows store..
I bet that is Microsoft's dream. They can't just do that because of disruption would be too big. But they did something similar with Windows RT, so they definitely looking into it.
Microsoft became rather antitrust shy at some point. Not sure if that's the case anymore but I think it affected many of the decisions.
As a consumer, his comments were spot on about me at least.
In any case and as much as I like my own clueless grandma, I don't think my Android phone should only allow me to use the play store or that windows/macos/linux should stop me from installing Steam just because she's clueless about tech.
I find it very easy to believe that some malware vendor managed to trick someone into enabling things in settings. I would also believe that malware was just sitting in the play store[1] and available to install the normal way.
[1] same goes for the App Store.
Three or so years ago I was asked by someone to see if there was a virus on their phone. The "virus" was in fact a religious app, installed via the official store, which was opening a popup with ads every few hours.
Now, I could be wrong and it's possible that his grandma actually sideloaded an apk. If she did, I still think that you should be able to install an app that isn't allowed by Apple on their store, after all they block more than just malware: apps with free licenses, some VPN apps in some countries, torrent apps without any illegal content in it, etc.
If Apple wants to continue on this path, hopefully they'll go a step further and also remove the web browser and the ability to receive calls. Scam calls are a problem after all and we don't want people to send all their savings to "Microsoft" or "Amazon".
I'm not against security or privacy. My problem is not having a way to bypass the App Store and what they allow (they ban more than just malware) when I want to install something.
I use Android for this reason. As soon macOS becomes like iOS, I'm out too.
The ability to bypass the App Store for yourself exists and has for a long time. The process might not be to your liking, but let’s stop pretending that you have no choice if you want to use iOS but not go through the App Store.
Jailbreak isn't supported by Apple and it's not something most people can or would do.
I meant exactly that and didn’t mean Jailbreaking. Apple officially supports allowing you to sign apps for your own device with a free developer account, it’s just the signing expires after 7 days (unlike the paid developer accounts which expire after a year). It’s a hassle to need to reinstall weekly (hence my point about it likely not being to one’s liking), but there are apps[0] available to automate the process. So my point stands, nothing is stopping you from using iOS and installing apps from outside the App Store but yourself.
It's really not that hard anymore. Google Play Protect then yells at you about the app you just installed (but maybe that was because I was installing rooting apps). The best solution to someone installing garbage apps would be a system with an app whitelist managed by a trusted person off the phone. And no browser or incoming phone calls.
People can follow the most complicated step by step instructions if they're explained clearly enough, by someone they feel they don't need to trust, and there's an incentive to follow them.
I trust them not to do that.
Then again, if iOS has a setting that ‘enables’ the unsafe app store I’m confident grandma won’t reach it since it’s hidden behind the actual passcode, not a fingerprint.
In the real world, avoiding mistakes is more important than people suffering the consequences of mistakes.
https://www.businessinsider.com/how-to-get-fortnite-on-andro...
Once it becomes normalized for users to click through the warnings, they become meaningless and powerless, just like any warning.
With just a tiny bit of imagination I'm sure we can come up with something which will work. Here's an idea: Let Apple sell Apple-locked and unlocked iPhones. It can work just like carrier locking. Buy one unlocked, maybe pay a little extra, and you can have 3rd party app stores.
That took me a minute to come up with. I am absolutely positive that there are many other degrees of options between full-control by Apple and full-control by End-user.
I get it though... people who like Apple aren't very appreciative of having options.
Yes, they won important victories against the cellular carriers -- victories that we all continue to benefit from -- but let's not kid ourselves regarding why they fought those battles in the first place. They didn't just set out to defeat the incumbent gatekeepers, they set out to become them.
My technically-savvy associates, I suggest an Android to (especially if they want to dabble in mobile development themselves). For my family that just wants a phone that works, I suggest iPhone. The ecosystem tends to have a single right way to do any given task, which is a boon when they just want it to work without having to think about details.
But that won't work for Epic, or for any competitor. Epic wants access to every iPhone customer, not just the ones who paid extra to add third party app stores. Heck, you don't even have to pay extra to sideload apps on Android, but they still lost a ton of people when Google kicked them out of the Play Store.
If other people want to have unlocked iPhones, due to Apple's behavior being illegally anti-competitive, then thats OK.
If Apple allowed other stores, before a user can install an app from non-Apple store, iOS can show a message saying the app is not from Apple's holy store and that it is users responsibility to make sure the app is trustworthy? This won't be pretty, but at least it is a compromise.
They want their 30% cut and they want to tightly control everything. That is the only true, logical reason. Everything else is a flimsy excuse
I hope projects like Librem 5 succeed, but they are a long way :(
You could always get an android.
I realise that this can come off as silly, but what, id not the walled garden differentiate the two systems? If you tear those walls down, you’re basically using a really expensive android device with all the tracking and malware that includes.
I do think the courts should force Apple to open up. Closed systems are evil, even though they are very nice to use. I just hope they do it in such a way that it’s optional and has no effect on the rest of us.
* It makes my life as a developer much easier. I only have one App Store to aim at, and with a few hiccups here and there from inexperienced or overzealous reviewers the guidelines are pretty clear. If I had to design for half a dozen or more apps I'd have that many more versions of guidelines to worry about.
* I don't need to worry nearly as much about scam or knock-off apps siphoning off users, since Apple is proactive about that. Not perfect, but very proactive.
Those are just two off the top of my head. There are more, but I'm getting hungry.
Phones, consoles, tablets are closed because the companies that build them didn’t have competition from open platforms. Computers are still open because they still have competition, if they didn’t they’d likely all be chrome books.
I know it’s sort of hypocritical, but the walled-garden is only nice until it’s curators considers your needs to be weeds.
It's pretty nice to be able to build entire Swift playgrounds on your iPad, then share them with your Mac/MacBook. The IDE is simple and very straightforward, and it's useful for prototyping things on your iPad or iPad Pro.
https://www.businessinsider.com/how-to-get-fortnite-on-andro...
On the Android platform.
> "Why not give customers the choice to run other app stores?"
Why can't people who don't want Apple's curation and want to install other app stores buy Android phones, instead of trying to ruin nice things for everyone else?
Phone is used by too broad of user groups, from very young to very old, for apps to be left unchecked unlike laptops and desktops.
How do you explain scam apps that deliberately mislead users into signing up to a "free trial" subscription that renews at a ridiculous price 3 days later?
There are so many highly rated iOS apps that look great and where you can't even get past the initial stage without having to sign up to a subscription without even know what it is.
However, the fact that Apple only enforces the rules when it benefits them as opposed to consumers (so they are happy to turn a blind eye to spyware, but will crack down immediately on alternative payment options) means that in practice I don't see it making the situation any worse.
Which is a ridiculous argument as the network effects and default preference status of the App Store mean it'll still be pretty much a requirement to publish there if you want any users.
Apple currently has the market power to keep Facebook and other similar scum at bay if they chose to (unfortunately, they're not doing anywhere near enough on this front).
Opening the floodgates to alternate stores would simply mean every mainstream service out there would require you to use that alternate store (isolated from Apple's enforcement) where all kinds of nastiness is permitted.
I can see the argument for why this is better for iOS users, but it is also painfully obvious how it benefits Apple's monopoly and works against app developers.
With multiple app stores, developers may not release to the Apple app store any more. Causing users to either use other app stores or miss out on apps that would previously been in the Apple store.
Causing them to be forced to evaluate the trustworthiness of each new app store they have to use.
Which will inevitably lead to some less tech savvy users having their information phished out from their phones.
Personally, it sounds like a hassle to me. I’m a big fan of the walled garden approach because I have zero desire to evaluate app store’s credibility and don’t feel I’m missing out on anything that could be side loaded, but then again, I only use my phone for communication, dating, photos, craigslist, and hackernews lately.
Then dont install those other app stores and only rely on apples curated list, if other app stores ever become a thing on ios.
"It'll end up similarly to macOS AppStore. Developers will avoid it, so user will be forced to use other stores to make his phone useful."
So, kinda like on Androi... No, wait. It wont. Other stores will be in the margins likd on Android.
Epic have made instructions on how to do it [0], it's a four step process to be able to install the game that involves changing two system default settings that both warn you not to do what you're about to do.
[0] https://www.epicgames.com/fortnite/en-US/mobile/android/new-...
With Apple in control, the developer faces the choice to play by Apple's rules, or lose out on the money to be made in their walled garden.
With Apple no longer in control, the user now faces the choice to play by the developer's rules, or lose out on the app.
That said, I'm actually not a fan of the walled garden approach, and won't be buying an iPhone in the forseeable future. It's just that I do understand the appeal.
>With Apple no longer in control, the user now faces the choice to play by the developer's rules, or lose out on the app.
Android has proven this is not true. Google has the same policies as Apple and does allow alternative app stores. Turns out the world works in a common sense way and everything turned out fine.
A really good example right now is riot. They distribute through their own launcher on PC rather than on steam. They have two sizeable games on mobile right now (wild rift and TFT). In a world where these are downloadable from the riot launcher on iOS rather than the app store, it seems likely riot (and other major publishers who do the same on PC) would follow suit? I don't see how having an app store without hearthstone, TFT, fortnite is the same quality as one with.
Then don't. Nobody is forcing you. That's what this is all about, not forcing people.
Third party developers want to get their apps onto the iPhone, because the platform has a lot of users, and there's a lot of money to be made. However, they will be forced to play by Apple's rules, which (according to the argument) is good for the customer, as the custodian of the platform has a vested interest in keeping them happy.
Now, if 3rd party stores were allowed, Apple's bargaining power which allowed them to force 3rd parties to respect the user's interest would go away, allowing developers to deliver a worse (eg privacy-violating) product.
Users who do not like this deal are free to go with an Android device instead of an iPhone. The popularity of the latter might suggest that quite a few people are reasonably happy with the status quo.
People haven't thought it through at all. If they've even considered this aspect of it, I'd be surprised.
iPhone popularity is due to a mix of very good engineering, presentation, marketing and network effects.
Smartphones are also very, very new for people. Give them time and they'll rebel against a single point of control sooner or later.
Who knows. Gaming consoles have had a decent run, but of course that may not be that good a precedent as they've not evolved into general-purpose computing devices to the same degree that phones have...
It's the reason why I don't even really give a toss: there's nothing on iOS that you can't get on Android.
Not in the US market where iPhones have the great majority and where this trial is taking place.
There are also definitely iOS exclusives.
You are literally saying that you agree that Apple has very serious market power, and has the ability to force the rest of the market, to do what it wants, using its illegal, anticompetitive behavior.
Go ahead and say that you want this. But you are just straight up admitting that Apple has anti-trust level market power, and is using illegal anti-competitive behavior.
Therefore, they would lose the lawsuit, under your argument.
The majority of users just want their phone to work.
Now it is possible that someones has cracked the encrypted messaged payload and figured out how to fool the client authenticity checking part but at that point you are probably dealing with a state actor and even apple with their secure app Store cannot save you.
This is especially weird because your username is 0xEFF which initially made me think Electronic Frontier Foundation but it's definitely not that.
Another maybe-more-realistic version of this would be if some business software used their power over line workers to install things (since end-users are not really the customers in corporate software sales). Microsoft sets up their own store as the only source of Office Redux, and millions of iOS users are forced into this store via their employers. Same process as above: beachhead, gamble, dilution of Apple’s store.
It’s not hard to see how the process could snowball, though it’s certainly not guaranteed as there must be the right combination of events.
But it dosent take away from my point that an alternative store does not affect the quality of apps in the main store.
As for an alt store becoming normalized I feel that users will only install the necessary app from the alt store and not anything else. A lot of alt stores tried to set themselves up in android but didn't succeed. I think it mostly comes down to incentives. Apple can easily change them to make sure no other store gets the upper hand
Have you ever had to wipe a relative's computer to get rid of the malware-infested browser toolbars they installed, not knowing any better? Or worse, pay a ransom in bitcoins to unlock the billing systems that help control a gasoline distribution pipeline? You may be somewhat overestimating the sophistication of users when it comes to technology.
iOS is an OS for people who are non-technical or for applications where people don’t want to worry about that stuff. If you want full control run Linux. MacOS and Windows also offer a balance that is skewed a lot more toward user control because they’re for “pro” use cases.
For the apps I am using now, there will be probably:
Netflix Store, Amazon Store, Google Store, Epic Store, EA Store ... and list goes on
You've never heard any stories like "I put FireFox/Chrome on my parent's desktop and next time I went back they were using IE and said they didn't notice"? Or same with apps installed from an App store between real and imitation?
> "Apple can even put up loads of warnings and dark UI stuff when installing an alternate app Store to dissuade the "noob" users."
Why would they need to do that if "no one" is gonna mistake them?
The dissuading stuff was not needed. I was just frustrated with the line that some users are not tech savvy so all users must be equally restricted. It just seems unnecessarily black and white
[citation needed]
Cleaning products, anaesthesia, electrical goods, microwaves, internal combustion engines, skyscrapers, hydrogenated vegetable oil and other such ingredients, fire retardant in furniture, blockchains, cryptography, smoke detectors, x-rays, coronary bypass surgery, bridges, hydraulics, reservoirs, water treatment plants, refridgerators. Would you say the people who understand them in some meaningful way is >50% of the people who use/benefit from them them?
If people see others doing something, we assume it must be okay to do. If we see others selling something, we assume it must be okay to buy and use. We default to yes (pretty trusting), unless it's proven otherwise strongly enough to be banned.
The problem is that security and privacy benefits are somewhat intangible and hidden, so they are not enough to convince people to weight them heavily - this is the same reason why people download random software off the net and why the web is such a mess of trackers.
Apple’s approach tries to remove the need for users to think about the issue at all. Of course, it has downsides as well, but don’t underestimate what the ecosystem would be giving up once the door is opened to multiple stores.
If Apple stops offering good value (fair policies, commissions), then Apple should be "punished" by losing business.
Offering competing stores provides a strong incentive for Apple to make theirs even better. Developers would win and consumers would win. The only "loser" would be Apple (at least as far as short term financials are concerned).
For the record, I think they are offering the best experience at present (by a long shot). That isn't guaranteed going forward though, and I believe competition here would be healthy.
Allowing third-party app stores effectively means providing a vector to bypass the official app-review process, which is the cornerstone on which the permissioning system rests. If you allow third-party app stores, then any sufficiently-popular app can create their own "app store" and demand that you give it full permissions, which they will turn around and use to scrape data. It will become a race to the bottom, permissioning systems cannot stand if the app-review process does not exist, and the app-review cannot exist if third-party stores exist as a mechanism to let anyone publish anything.
Facebook has already gotten their hands slapped for exploiting sideloading to mine user data, and if they could spread it to the general user-base then they will do so immediately.
https://arstechnica.com/gadgets/2019/01/facebook-and-google-...
So your question about "how can an alternative app store affect the Apple app store" is a red herring, and not at all what OP said - what OP said was "allowing third-party app stores will degrade the experience of iOS users" and that is absolutely true, Facebook has already tried to do this before and this will allow them to take another turn at the ring.
I hope Apple will also force only 1 browser, 1 text editor, 1 video player, 1 search engine, 1 bank/payment system. I hate PayPal so everyone should use Apple Pay because I want so, please Apple force them all to use what I like! /sarcasm
This wouldn't be a threat in itself, but having control of heavy hitters like the Facebook app, Instagram, and WhatsApp among others, they could drive traffic levels that no third-party App Store has ever seen overnight. They can also afford to buy other heavy-hitting exclusives, and some data hungry devs would likely come on board with no incentive at all.
This would be a terrible outcome. If iOS is to support third party app stores, I'd rather it be after legislation is passed that effectively enforces Apple's App Store privacy policies at a federal level.
> If customers really value real, safe drugs, even if there's multiple drug suppliers (some offering fake, unsafe drugs), people should still go to a pharmacy?
> It seems like a decision that they shouldn't have to make.
> Will people not be able to distinguish between safe drugs and fake unsafe drugs?
> They've never had to do it before.
I don't think I even need to say anything to point out how bad of an argument it is.
Given we have seen real malware like Xcodeghost that has successfully breached apples own App Store review process, he clearly has a point. Removing all binaries compiled with Xcodeghost to protect consumers would have been harder with multiple stores hosting binaries for sale vs one, and is indeed an example of one benefit of the single storefront. Incidentally, the internal emails from Apple regarding handling the Xcodeghost problem have arguably been some of the most interesting documents we’ve seen in this trial.
There are trade offs here, and while one option may appear to be fairer it is not going to be a free lunch. There’s always issues with software analogies if you dig too deeply too!
They already did - they choose iOS over Android / other possibilities.
Just like the internet, it’s now flooded by crap.
I think they consider the massive success of the iPhone and App Store proof of that.
Without actually asking people, how are sales numbers proof that buyers care a lot about any specific aspect of the product?
And why is everyone forgetting that obviously Apple does ask people and run focus groups, they know very well what their customers are most interested in.
ignoring the for-profit corp vs govt regulatory body statutory difference, there isn't much different in operation.
> If customers really value real, safe drugs, even if there's multiple drug suppliers (some offering fake, unsafe drugs), people should still go to a pharmacy?
That shouldn't be Apple problem, we have governments for that.
> Will people not be able to distinguish between safe drugs and fake unsafe drugs
That shouldn't be our concern, we as the supplier of the market place should only worry about abiding to the law and report those that don't when they use our system
If they don't use our system, it shouldn't be our responsibility.
But Tim Cook is not on trial for selling illegal drugs, he's trying to make Apple look like the only possible guardian of user's safety. Because it's in Apple interests, not because it's best for users (I mean that Tim Cook can't possibly know if Epic store would be less safe than theirs, he - admittedly - never made that experiment)
Given the fast pace that technology moves at, and the comparatively-slow pace at which government / legislation works, this may not be the best move in terms of keeping progress going. Especially since governments are notoriously bad at understanding tech.
In this case in particular Apple is not doing the government's job because government is bad at understanding tech, it's not about progress, it's about control.
They are betting, IMO, on the fact that politics and laws have a lot of inertia and are slow at adapting to new fringe interpretations of the norms.
Also, the suggestion that customers want it to stay like it is is a flat out lie given his preceding statement where he admits they've never offered the choice, so can't possibly know.
Meanwhile the experiment that he didn’t want to run is whether users could distinguish between good quality app stores and bad quality ones, which he doesn’t know because they’ve never had to do it before.
That all seems sensible enough to me.
My second question would be, are focus groups equipped to make a decision for potentially billions of users (given the sheer volume, and that focus groups are cherry-picked)?
If there were no food regulations, I don't know if I'd be able to pick restaurants and grocery store brands that were safe to eat.
But I definitely know I want safe food to eat.
Most people want safe food but they want the government to figure out what that means.
Same thing here -- most people just want a safe app store. They don't want the work of having to figure out which app stores are how safe. They just want Apple to figure that out for them.
If you think restaurants and food safety is a good analogy it’s not a good argument for Apple in my opinion.
Now imagine there’s a very popular restaurant, but it uses an inspector you don’t know if you trust. But you want to eat the food because all your friends are already there… so you’ll go.
This is exactly what would happen— various companies once they reach a certain size will just want to have their own store because either it makes them more money or they have less restrictions. Just look at Facebook and the new 14.5 privacy features that are cutting into their ability to collect data. If you let FB the chance to pull out, they’d do it in a heartbeat knowing they could easily force everyone to install their App Store… which would have 0 privacy restrictions and far less oversight (just look at the Cambridge Analytica scandal for how FB might run an App Store).
Given Apple mostly makes money selling hardware, they’re the best incentivized to protect its user base.
Disclaimer: I work for Apple but all views my own.
And on a more base level, Apple has overplayed their hand for far too long for me to be very sympathetic to their arguments. The app store is still loaded with scams, they still deny things for arbitrary and inconsistent reasons with little-to-no explanation, and they've had years to clean this up. It's not 2007 anymore.
Apple isn't acting in good faith. They do not deserve the benefit of the doubt.
Make the unlocking process something equivalent to rooting a modern android device (something that requires PC software, terminal commands, a number of steps on the phone, and a data wipe - i.e. something absolutely nobody will do accidentally and vanishingly few will do just because Facebook told them to) and both concerns are allayed.
This isn't some dichotomy, and treating it as such is playing right into the hands of the tech corps. This "for your own protection" thing is marketing. We already know that no principles are in play. Besides, mitigating forced obsolescence (and so, e-waste, carbon footprint, etc) is more important than Facebook getting another data point from a minority of users, and this can be addressed legislatively anyways.
https://arstechnica.com/gadgets/2019/01/facebook-and-google-...
This would generalize that and allow them to sideload for everyone. They straight-up would pull out of the app store, block Safari users from the website, and force everyone to sideload a tracker build on day 1.
I don't understand how people can come up with these crazy hypotheticals when Android has allowed side-loading since forever.
I'm not saying the hypothetical is likely to happen, but your argument makes absolutely no sense in this case.
Sadly, it looks like they’re trying to diversify away from this, and every time they do we see misaligned incentives that cause them to do the wrong things.
People can still use the Apple app store if they want to, I guess the key thing here is they don't really though, they would rather save a bit of money. Or at least that is what everyone here (well at least Apple I guess) thinks.
And the want to eat with your friends argument is also not good I think, I can't see why crossplay would not work regardless of which store you bought the app/game in.
Imagine if there were 10 inspection groups, but sometimes they get bought by corrupt investors who let standards slide while pocketing the extra profit, and consumers constantly have to stay on top of which food inspection groups are the current OK ones and which aren't, and restaurants can't afford to get inspected by all 10 so they only do 2 but then people who only trust another 2 won't go there at all even though the food's fine, meanwhile the most trustworthy group jacks up prices for restaurants like crazy because restaurants know they have no choice...
It would be a nightmare. There's a reason that literally no country does this, that food safety is virtually universally considered to be a basic function of modern government.
Much like a government can create quality standards and then outsource parts of its missions to private sector.
A thriving market in marijuana has existed your entire life. It works exactly this way.
Countless examples. PC hardware. Vaping. Yelp.
It's fine. Which is lucky: who watches the watchers?
You want real-time feedback without perverse incentives. Only customers can provide it.
Then don't use those other apps stores.
I think that people who care about all this stuff, can very easily just continue to use the Apple app store.
Well, because Apple's behavior is illegally anti-competitive, and it is possible for everyone to get what they want.
You can simply not install other app stores, and other people can get what they want, if Apple is forced to allow other people to install other app stores, because their illegal anti-competitive behavior is stopped.
You should not care, if other people install whatever they want, on the phone that they own.
Because you can simply choose to not use those app stores. Problem solved, and everyone wins.
> The status quo should remain
Actually, a better solution is for Apple's illegally anti-competitive behavior to be stopped, by allowing other people to install what they want on the iPhone if they choose to do so.
Second, I shouldn't have to remind you how well competing regulators worked for the financial sector
Basically, I think something needs doing, but this ain't it. Maybe Apple need their cut cut. They make enough damn money. You could take their cut down to 5% and they'd still be raking it in by the truckload
They’re not. There are very easy ways to recognize a trustworthy store. We’re doing that every single day for things we actually ingest.
Apple has broken incentives here. Otherwise they would approve third party apps that compete with their own.
I trust the government to impose regulation on food manufacturers but I trust vendors with their selection of manufacturers. Why should the store landscape on iOS be any different where I put my trust in the store?
This would actually mirror my food shopping as well. I trust my vendor, why would this not translate to store operators on the OS? Aside from the fact that Google and Apple have done a piss poor job with this... I'm fairly certain I would trust Epic, Valve or MS (or even EA and Ubi).
The issue is compounded by imagining that the food safety board ran its own restaurant. It then closes down the cafe next door for unhygenic practices. Looks pretty bad right? That's the situation Apple will be in every time it has to make a call on something like this.
> most people just want a safe app store
We already have an example of how users behave when there's a platform that has a default app store and the ability to install others: only a tiny fraction of Android users sideload apps at all, much less install other stores. Users who don't want to think about which app stores are safe simply won't; they'll use the default one.
It's why i'm pro-big-government, but also very heavy handed about what i want to see with government transparency and power dynamics.
If you are comparing the difference between having a company in charge of public health and a democratic government, you might as well compare the difference between a dictatorship and a democracy. Customers are not stakeholders in the same way that citizens are stakeholders.
When the public is angry at the government, heads will roll. When the public is angry at corporations, heads will glide down in golden parachutes.
That's hardly true. People are rarely angry enough for heads to roll, and almost never that angry at corporations. But if they are that angry, heads have certainly rolled at corporations. Most of the time, nothing happens when people are angry at govs, and if they are angry enough for heads to roll, its more likely to be the people's heads than the government's.
It derrives profit from iphones being relatively secure, which in practise means making it difficult for average users to install stupid things like malware.
Just because corporate overlords have a profit motive, doesn't mean it can't overlap with more alturustic motives. Being an evil villian typically pays well in the short term but not the long term (plenty of exceptions)
Apple can impose standards, limit access, etc without obliging all developers to only go through their store. E.g. already now Apple has no way to guarantee what the company providing an app does with the user data.
Therefore in my head when almost nobody was creating a decent App store and Apple did just that, there would not have been really any competitors at the time for Apple to consider opening up to.
If you create something that nobody else did, then years later when other industries create a similar product based on the success of yours. It seems silly to then be questioned about why you've never opened up to integrating with others. It is blatantly obvious that Apple have the better app store otherwise we wouldn't be complaining about the amount of leverage they have within the market. If Apple's app store was tiny and was filled with terrible ad ridden apps, we wouldn't be having this discussion in court, they would have gone out of business.
I'm a customer and I don't.
1. Search is worthless. It's basically only useful for exact string matches on app names. And even then, you get the competitor app's ad that takes up 80% of the screen. They took every bad aspect of Google's search (the confusing take-up too much space ads), with none of the good parts (you know, the actual searching smarts).
2. The review section sucks. Instead of providing a streamlined system to get help from the developer, they just give you a place to rant. Reading the reviews isn't exactly ergonomic on a phone screen either, so it's just a waste bin to throw complaints at. Imagine if Apple actually lived up to their lip service of app quality and integrated a support mechanism that would reward apps that promptly replied (they would be marked with the "helpful developer" badge and get more prominent search placement for example).
3. Discovery is non-existent. At some point in the last 5 years I kind of just stopped "window shopping" the AppStore. I used to think that the Top Charts were a lazy way to encourage trying new things out -- but wow, it was way better than what we have now. The first thing the AppStore shoves in my face is these absurdly long profiles on developers or whatever as if the AppStore is a magazine I want to read. I don't. I don't care about some editorial article about the makers of some game. And it takes up the entirety of the start screen instead of trying to customize a variety of app suggestions just for me. This is such a missed opportunity. I would spend so much more money on the AppStore if it helped me at all to see new things. The experience instead requires you to be proactive to find things. Hence why it's really just a glorified database that's only really useful if you already know exactly what you want ahead of time.
4. It isn't safe at all. There are so many scams on the store. Subscription scams, etc. Apple does this weird thing where they simultaneously pretend they don't exist, and uses them as proof that their arcane review system is needed. If the store had no scams, they'd say "see, our filters work!". If it does have scams, they say "see, this is why the filters are so necessary, imagine how much worse it would be without them!". Anyways, as a customer, being "on the AppStore" no longer means anything to me from a quality or security perspective.
5. The UI feels generally like it was designed by a government bureaucracy or something. The tabs are: "Today", "Games", "Apps", "Arcade", "Search". The only tab that makes sense on first glance is Search (but then you find out how much the Search sucks). Why is there an "Apps" section in the "AppStore"? Aren't they all apps? It's like how there's Apple TV+ in the TV app of Apple TV. And what the hell is the difference between Games and Arcade? 40% of the UI is dedicated to games, but split into two opaque categories, with "Apps" in-between them. And "Today" is of course this stupid magazine interface I've already complained about. It seems like it's an infinite scroll interface of random bullshit, but eventually you do reach the end of "Today," where you find how to redeem a gift card and read the Terms & Conditions. All very "Today" items.
Anyways, the AppStore Tim describes only makes sense in the abstract. I wish they would just open the stupid store on someone's phone in the trial and just try to use it. They've managed to perfectly capture the combination of boredom and cheapness of the free samples section of a grocery store, complete with the employee not knowing what aisle you can actually find the product at if you end up actually liking it and wanting to buy it.
Most would go straight to Apple with their issues and how do you fix “I don’t know. My cousin installed it for me”?
Presumably Apple has run into the "my cousin installed it for me" issue with Macs and they don't want to deal with it (or pay for it) at iPhone scale.
For me, this is way over the line. If they want to charge developers to be on their store, fine. I don't have a problem with that. And charging for using them as a payment processor makes sense. Charging for using Apple services makes sense.
But charging them simply because they make money while on a device that an end-user owns? No. Apple doesn't own that device any more. They sold it to someone. Apple owns the store, and the infrastructure. If a developer isn't using that infrastructure, they don't owe anything.
I'd be fine with however they want to charge, if there was another way to be on IOS.
I'd be less happy with developers being able to use their own payment processors and be on the app store for free. There's a chilling anti-free-speech type of thing going on there.
But I'm dead set against both of those happening at once, as it currently is.
I’ve been following this case and the only thing I can conclude is that their executives genuinely believe that Apple is responsible for all commerce that happens on an iPhone. It’s bordering on delusion.
Without third party developers the iPhone would be nothing by now.
>Are there additional fees to accept Apple Pay?
>No. Apple doesn't charge any additional fees.
They do charge additional fees, just not to customers. Those fees get tacked onto the bank/merchant in the transaction. Apple charges between 0.15% to 0.30% of total transaction, according to Financial Times.
https://www.macrumors.com/2014/09/12/more-apple-pay-details/
Sure sometimes apps get promotion and featured by the store but for the vast majority of apps, any downloads they get have about as much to do with Apple as the results of your web searches do.
Yes, but
(a) some, as opposed to all which is the dream of the pro web-app camp.
(b) forbidding custom JS and web engines helps keep this low
(c) even the crappy mobile-webview apps at least have to be wrapped in an app container, be installable and uninstallable the same way, be notarized, use the same payment system with central control, and be tied to the same policies (e.g. regarding privacy, notifications, use of apis) as native mobile apps
If you are a web app developer who wants users to pay you, Apple Pay is awesome in that it takes away a lot of friction.
Edit: The context of my pro-free-market comment is app stores. Of course it's not absolute. You very well know this. Please don't argue in bad faith.
An honest reader would not interpret my pro-free-market comment as being 100% absolute in any and all circumstances. An honest reader would consider the context. You're not arguing in good faith.
Try again?
FWIW, based on my experience, whenever I see Americans arguing pro-free-market, I am going to assume that they genuinely argue in absolutes. ("FWIW" because I can see from your profile that you're Canadian.)
This is exactly the kind of thing that makes me want to participate less and less in online discussion. HN's rules require people to interpret comments charitably but it's still full of stuff like this. It's exhausting.
I just don't have the energy for it anymore and honestly that makes me quite sad.
iOS Safari already lags behind in features. Apple would just make it even worse if it started to cost them significant amount of money to have a truly great web browser.
It's not slow, it's not broken. It's a great mobile browser. So stick to reality and not bunch of made up "what ifs".
Instead of websites asking to send notifications, they are now nagging us to install useless apps that ask to send notifications and clutter our screens. An honest curator would never even allow these apps into their app store.
This is purely a business decision on Apple's part, nothing to do with user interests at all.
Okay.
These "apps" should never be allowed in the app store. They should be websites that get to ask me exactly once whether I want to receive their notifications. Instead they keep pushing and nagging me to install their apps and Apple's policies are encouraging this behaviour.
In some cases, the notifications are useful, but there is no other reason for them to be apps installed on my device.
And you don't have to install any apps. Use the sites if it's the same for you.
Google's strategy is simple:
1. The web should be able to control everything (i.e. PWA features not normally found in a browser).
2. Google should control the web (they can index it, track, monetize it, but it has to be on the web).
3. Profit.
Do you think Apple users are super excited at the prospect of most apps turning into battery-draining non-native shitty experiences, instead of using the iOS frameworks? No, they're not.
And push notifications on iOS work as a service, to avoid battery drain, they all go through Apple on a single connection. This is free for all native apps. It can't be implemented for web apps both for technical reasons and because web apps can't be curated, so it'll just be abused like there's no tomorrow.
Have you noticed on the desktop that EVERY SITE asks you for push notifications? This is super annoying and bless your soul if you ever clicked "YES" on any of those. They'll spam you until you die, or eventually ask your nephew to reset your permissions.
EVERY single feature not in Safari, has a reason not to be there. And I'm sick of everyone eating up Google's propaganda and becoming their tools in this. I don't mind Google at all, they should fight for their PoV on all this, and they have a right to expand their business.
But not at the expense of Apple or Apple's users. F that.
Have you not noticed that EVERY APP asks for push notifications and uses them as a marketing funnel?
HN is mostly frequented by developers, and it's so frustrating to see how many of them are outright lazy and don't think about UX but rather about how to get quickest from point A to point B.
Rest assured most phone users are with you all the way. But again, we wouldn't know it reading developer forums.
Installation, push notifications, etc... are all optional and can be mixed and matched based on what users actually want.
An example would be individual forums are a great use case for PWAs.
Funny enough I couldn't find a decent native app for HN, so I just placed a link to the site in my folder with social apps. That site is the worst thing in that folder.
I have a workstation that deals with 3D rendering and huge Photoshop files, or compiling sizable projects with no problem, and my CPU is still pegged to 100% when I browse Reddit.
I shudder at the thought of those same people being in charge of my mobile experience. I don't feel like having to replace my phone battery every 3 months, thanks.
Sometimes it's politics (I had a colleague leave a job because the new director of development mandated they rewrite their flagship enterprise apps in React Native because he got a song and dance from a React Native trainer/consultant and wouldn't listen to the people who knew what they were talking about).
Sometimes it's different priorities (a meetup buddy of mine some years ago had to write apps in PhoneGap because "We're in the oil bidness, not the app badness").
It isn't always "the best allocation of limited resources", either. Apart from having to do extra work to make the UX close to native (which isn't trivial), using a "cross platform" solution means you've just included a giant third party dependency that you don't control or maintain. Call it FUD if you want to, but in the forty-odd years I've done programming/development that's never been a good bet. If resources are really limited, the best bet is to have a decent design and very clear (reasonable) expectations and pay someone good to execute them.
If the PWA concept had caught on, users on all platforms would have an equally good UX, increasing user choice.
Let websites be websites. If you cripple them without a good technical reason then they become exactly the sort of app you're complaining about.
There is no reason why non-native apps should be a shitty experience that drains the battery. That is just a tooling/feature issue.
> Have you noticed on the desktop that EVERY SITE asks you for push notifications? This is super annoying and bless your soul if you ever clicked "YES" on any of those. They'll spam you until you die, or eventually ask your nephew to reset your permissions.
The spam for installing the native app is 10x worse when using a mobile browser.
Besides, this wouldn't be an issue in the first place if other web rendering engines weren't forbidden on ios. Google / Mozilla could have their own browsers that aren't just safari reskins.
How does that work? It's not like Apple spent money to develop the games or the apps. And they are diverting money from the profitable games to the unprofitable apps. So how, exactly, are the games subsidizing the apps?
A 1% "Apple Platform Safety Fee" on Robinhood wouldn't surprise me....
https://www.fool.com/the-ascent/research/average-credit-card...
Would they? Don't they literally already do this too?
Isn't Apple Card https://www.apple.com/apple-card/ them literally skimming off the top of every financial transaction, despite them doing nothing but provide a branded whitelabeled Goldman Sachs Mastercard? (admittedly, a very pretty fancy card)
I don't think the general population will ever be terribly up in arms with Apple's behaviour anymore, so long as Apple keeps forcing other businesses to hide Apple's taxes/fees/cuts for them.
A tax for existence on a platform is just rent seeking and increases prices for everyone but Apple. That's not desirable and likely illegal.
The worst case scenario is Spotify-cation of services where Apple used the App Store to identify popular services, counters with their own, and then charges extortionate fees such that they cannot compete with Apple's native services. I would be concerned if we start seeing an Apple Brokerage.
Apple Pay doesn't have a direct competitor in Venmo since Venmo is about payment processing between people who don't normally deal with credit card processing, and cross platform functionality is the biggest value prop. Apple Pay isnt a threat unless it works on all platforms equally.
But they're only standard because the credit cards asserted these fees, we got used to them, and now they seem obvious, right? (I remember plenty of merchants who used not to accept credit cards to avoid the fees, but, whether by bank pressure or just the weight of expectation, there aren't many of those any more.)
It surely won't be too long until these fees are 'standard' too, in the sense that they're totally usual and customary, whether or not they're reasonable.
It's a difference between small merchants and large merchants. Small merchants still feel free to refuse cards or charge higher prices when you use them. Large merchants aren't free to refuse (too much of a customer loss) or to charge (against the credit company terms).
- Upton Sinclair
iPhones concentrate rich users who buy stuff. There’s nothing delusional about this. Likewise, Epic Game Store giving away games they paid huge advances for also makes those games more money than they ever would directly selling on Steam.
In my opinion, Apple needs to acknowledge that, rather than acting like developers owe them the shirt off their backs.
Developers need to ally with each other, then they can force Apple’s hands.
What’s funny is that developers are practically in the best job to do that. Their jobs allow them tons of time to communicate with each other, they’re highly educated and able to communicate, and they have the know how to operate the mechanisms allowing them to communicate (forums, email, chat groups).
So what is stopping developers? I can only assume they’re not yet being taken advantage of by Apple sufficiently to warrant the efforts of banding together.
And the position is just like employees - one leaves, and mgt says "so what"? Many leave and mgt is screwed.
Maybe developers could even create a fund to help themselves survive a 'strike', and/or to help fund alternatives such as versions on Android.
Enough leave en masse, and Apple will have no choice but to listen.
Until then, Apple divides & conquers.
You seem to also be bizarrely comparing the app store and the apps hosted to the plight of workers and union action. Apps are in 99% of cases produced by business. Developers are but a single part of a business workforce, which could include HR, support, accounting, management and any number of other personal needed to keep a business running. Businesses don’t just go ‘on strike’.
The first parallel is that if one developer quits Apple, Apple won't even notice, but if enough do take the same action en masse, they have real power.
The second parallel is that if the the developers (not individual workers) want to seize this power, could form a consortium (analogous, but not equal to, a union). This consortium would pay into a collective fund via dues (not random donations). Yes, this costs part of the business' income, just as union dues cost part of workers' wages.
When they collectively decide to wield their power and attempt to force changes upon Apple, they could then use the savings to bridge the chasm of no income while negotiations proceed. They could also use the fund to support alternative platform development so the consortium members would be better able to sustain any 'strike' by having alternate platform revenue streams.
Apple is very much in the position of an exploitative employer. Apple and the employer both own key elements of the means of production, but are pretty much nowhere without the developers or the workers. Until developers band together to take some kind of collective action like this, Apple will continue to exploit them and extract every last possible fee. You might say "Apple will go too far and no one will develop for them", but at the point where they start losing developers, they just reduce the fees by a marginal amount.
It really is a no-win game for developers until they work together. (And when they do, it'll also be a bit the reverse if they go too far.).
EDIT: The alternative route is for most of them to suffer and hope one developer can spend the funds to take Apple to court and force changes that way, which is what is now happening, but that may also apply only country-by-country.
That is exactly what businesses do, and workers bargaining for wages is also “business”. If you do not like the terms of a deal, you walk away. Like Costco walking away from American Express, for example.
Another example is healthcare in the US. Payers (governments and managed care organizations), hospitals groups, doctor groups, and nurse unions have to band together to negotiate with each other.
Another example is when cable/satellite TV operators drop channels from their service if they do not like the terms being offered by the content owner.
Which would contradict the claim that developers are having to pay outsize fees compared to their relevance to Apple’s business.
For the record, I think transparency (in general) is always good, and so any terms and conditions that restrict price transparency are inherently bad for society.
An IPhone is pretty useful right out of the box. Not to mention that most of the apps that people actually use could be web pages. And if they really wanted to, apple could always dip into their cash reserves and start making more of their own apps.
It was good enough for the first year before the App Store existed, and it sold well enough to prove it.
Even now, it's plenty capable right out of the box without installing anything.
A device in 2007 that had first-party apps for email, web browsing, YouTube, weather, calendar, clock, address book, phone, calculator and music player, that also synced with your main personal computer was perfectly fine for many people.
Just look at Windows Phone, the biggest sticking point of every single device was that the app support just wasn’t there. While it’s hard to say with certainty, it seems that’s what ultimately stopped the platform gaining any traction.
The closest analogy to Apple is the game console industry. Even then it's a different scale.
IMO, the App Store situation is an entirely new class of problem unlikely to be solved in this case. It doesn't easily fall under existing monopoly regulation, and does have some advantages for consumers along with disadvantages. Unfortunately, I think Apple is being short sighted here. By not addressing the most egregious issues (30% for example), they are setting themselves up to be regulated which will probably end up being worse for everyone. A sledgehammer will end being used where a scalpel was needed.
I presume this was what the word "imagine" meant?
So developers get in the shortterm to avoid the 30% cut. But what happens next?
The payment process becomes much more cumbersome and much less safe for users. So they start avoiding any payments on iPhone.
Apple loses basically all funding to maintain and curate the store.
And in the long-term developers lose the entire platform, because it's based on the goodwill of the users.
Who wins?
Obviously any reasonable Apple's cut will satisfy this requirement.
It’s a complex problem because applications like BonziBuddy mean you can’t actually trust users to detect issues. That’s not to say Apple ensures quality, just that minimum standards have actual value.
On the other hand it’s reasonable for large companies to disagree with subsidizing lone developers. As such a substantial fee to submit apps would likely be required.
Try to cancel an in-app subscription without Googling how to do it. Good luck.
Also, if you try using the store, you’ll see it’s not curated in any meaningful way. It’s full of garbage and fake reviews. Someone properly incentivized to improve it could do a much better job.
Here, for one: https://www.pandasecurity.com/en/mediacenter/mobile-security....
And in the general open web, for another, where online fraud is a multi-billion business...
Well, Android is open to sideloading and less "walled" and ends up with 50 times more malware than IOS. That's what "that article" is about.
If someone connects the dots, they'll see that (a) opening up iOS similarly will lead to similar levels of malware, (b) letting developers have their own payment systems in such an environment would just lead to tons of that malware getting people's credit card details, charging for BS, and so on.
And with Apple's system, are there any studies that shoes it makes a material difference in this fraud level? Even if it did, I'm not sure it's worth giving up all this freedom when we already have a system that works.
There are huge numbers of dark pattern companies who thrive on the ability to thwart subscription cancellation and the Apple method can at least be googled.
I have not seen any platform which has resolved the fake review problem through incentives and many that are far worse.
Managing payment outside of a closed system makes so much more sense.
Apple losing all funding to operate the app store is the least of all issues. They can shutdown the store and thirdparty stores would take over. If they can't afford the app they probably won't sell many phones. Perhaps taking some of the phone profits to fund the app store would make business sense.
How would a developer build an iOS app without using any system calls or OS frameworks? Xcode?
“Infrastructure” is a blurry concept in such a deeply integrated system.
And notably, Android seems to do fine both a) letting devs use the Android ecosystem for free, and b) allowing sideloading apps outside the Play Store.
The real point is if Apple wants (or should have the right) to collect taxes on their infrastructure and act like a Government - think about VAT - or they are only selling consumer devices instead.
If I buy a tractor from John Deere and make money out of the products I can grow using that tractor I don't have to pay a fee to John Deere, even thought without the JD my fields would probably be much less profitable or plainly unprofitable.
So the question is: has Apple built a digital Nation? And in that case, should they be the only monopolistic option?
However, historically, this was almost always because the monopoly did something like change the rules to benefit themselves after they became a monopoly. From the law's perspective, Apple didn't do anything like that. Apple didn't raise the commission to, say, 50%. Apple hasn't changed the rules since, like, 2009 before they had the theoretical "monopoly" status. This makes proving an illegal monopoly case against Apple (because monopolies are not intrinsically illegal) more difficult.
This couldn't be further from the truth. They have carved out many exceptions to the 30% commission over the years - often as part of sweetheart deals to attract larger entities that have negotiating leverage, such as Netflix and Amazon.
However, that relies on the idea that Apple is even a monopoly to begin with, and that really depends on what you define "the market" as. Is the product an iPhone and the whole cohesive experience with it (IAP and App Store included) in which case it's a duopoly at best, or are these separate markets that it is possible to have a monopoly in?
I have a question: in USA could Tesla force Tesla Powerwall owners to only buy electricity from Tesla approved suppliers and when they sell their product through Tesla store, Tesla gets a 30% cut?
Once again you're wrong and you should really stop commenting on business law. There are a wide range of legal precedents that have bearing here and these specific dealings could absolutely be ruled as anticompetitive in court.
Apple's push into payment processing here smacks very heavily of illegal tying to me, especially given how broadly Apple interprets competitor payment processing methods. In effect, the specific sin that got Fortnite kicked off was charging a lower price for using a company-specific gift card instead of using Apple's payment method. I don't see how that's not abusive tying.
If you are following Apple vs Epic, even Epic admits this and says they can't pinpoint when Apple became a supposed monopoly, and argues that the tying is illegal because Apple is so large, not that it was illegal to begin with (because Epic admits that it would not have been illegal when Apple started). This is also why many legal experts say Epic has an uphill battle, because antitrust really only addresses abuses in monopoly power, not so much on what got you to that monopoly power.
On the comparison between Apple and Sony, — objectively there is no difference except that they work in different markets and the devices they sell have slightly different purposes. If as a result of all of this Apple is forced to make their devices more general-purpose-like, it would be easier to insist that Sony should do the same.
If apple started selling iphones at negative margins maybe they would have a better moral stand in charging a tax.
Sure, the path consoles are heading down will look like the current Apple situation very soon. And I think the same criticisms apply then, too.
Console games sold in stores pay a licensing fee to the console maker, so the maker still gets their 30%.
> I can choose which console I buy to consume these games on.
Not really? You can't play the new Demons' Souls on an Xbox, no matter how much you want to. You also can't get Gamepass on a PS. Console sales are driven by exclusives.
https://www.filfre.net/2016/04/generation-nintendo/
This was back in March 1991, mind you. The US courts decided that for some categories of things which compute, the manufacturer gets to control 100% of what runs on them. That makes them quite specific in my eyes.
I don't know the exact legal term, but that's what a walled garden amounts to. Yeah, you take a general computing architecture, and you lock it down by law. It doesn't need to be non-Turing complete or what have you to be "specific".
https://www.ftc.gov/tips-advice/competition-guidance/guide-a...
Game consoles are specific-purpose computing devices: they play video games with a secondary use of running other entertainment apps (netflix).
Phones are general purpose computing devices: they are use to do practically anything that a computer can do; check email, look up navigation, buy things online, check bank balance, create and edit photos/videos.
There is an entire universe of apps that don't make sense on an Xbox. Why would your bank create an Xbox app, or why would Adobe port over a version of Photoshop for the Xbox? They wouldn't. And that's the difference between the two.
"General-purpose" is an artificial distinction. The idea of "general-purpose" devices do not exist in any legal sense.
>Game consoles are specific-purpose computing devices: they play video games with a secondary use of running other entertainment apps (netflix).
This is a circular argument. Game consoles are "specific-purpose" because they've been made to be "specific-purpose". The Xbox could be a perfectly adequate gaming PC had Microsoft not decided to artificially lock it down. There's no technical reasons why I shouldn't be able to plug an Xbox into a monitor and get real productivity done on the same machine I play games (like any gaming PC).
An even better distinction: the Nintendo Switch. The Switch could easily function as a tablet PC had Nintendo not locked down the system.
>There is an entire universe of apps that don't make sense on an Xbox. Why would your bank create an Xbox app, or why would Adobe port over a version of Photoshop for the Xbox? They wouldn't. And that's the difference between the two.
And why is this where the line is drawn? I wouldn't put Xcode on my iPhone. Nor would I put Blender or Final Cut Pro. You certainly wouldn't run a web server on an iPhone. These are all things "general-purpose" computers are capable of. You've just drawn the line where it happens to be convenient for this argument.
Edit: We should also consider the dangers of this argument too. If we codified what a "general-purpose" device is, the response from manufacturers would be to simply restrict the capabilities of their devices to not be "general-purpose". If banking apps and Photoshop are what makes a computer "general-purpose", then we'll see banking apps and Photoshop banned from platforms.
The law, as you said, makes no distinction between these devices because they are all computers, and all computers are theoretically capable of running code from anywhere unless effort is taken to restrict that. Nor, in my opinion, should the law try to make a distinction because that would quickly become arbitrary or very messy as companies tried to qualify as non-general-purpose.
As I mentioned somewhere else in this thread, the App Store situation is unique. Existing anti-trust doesn't really fit, and it's also not completely good or bad for consumers. I think Apple is taking a big risk here continuing to push the more heavy handed aspects, and all but inviting government (usually heavy handed) regulation.
That's basically the entire purpose of court decisions: to draw a line in the sand regarding what behavior is allowed. This is free speech; that is not. This is an illegal search; that is not. This is cruel & unusual punishment; that is not. This is tortuous negligence; that is not. So yes, I am drawing a line exactly where I think it should be.
The alternative is that there is no legal distinction between computing devices. So software in a car, laundry machine, POS terminal, phone, laptop, smart light, etc all share the same rules. So if a Windows laptop must be able to install arbitrary software, then Toyota needs allow for the same in their cars. And if Apple can lock down installation of software on their devices, then Dell is allowed to do the same (and if that's the case, can Intel do the same and only run certain code?).
A legal classification here is, IMHO, the preferred outcome of this case. Whatever the decision made here is, it will have very far reaching implications on technology. Though, if the case were to say that all computing systems are the same, I'd prefer Apple to lose and all computer systems be forced open, than allowed to be closed. Since having cheap video game consoles is not really worth the cost to society of allowing for locked down computer systems.
> If banking apps and Photoshop are what makes a computer "general-purpose", then we'll see banking apps and Photoshop banned from platforms.
Also, my argument is whether or not these types of apps "make sense," as in, a customer base exists for such apps on said platform that there is the market pressure to create one. Not whether not such apps are "allowed." It's certainly allowable to make such apps for the Xbox, there's just not a market to do so; it doesn't jibe with customers perceived uses of said devices. Customers want to check their bank account on their iPhones; they have no desire to do so on their Xbox.
Now one could argue the intent is they not be general purpose devices, but so could the intent of anyone not wanting competing stores. I'm not sure the intent of how manufacturers want users to use it factors in as such.
One argument that comes up often related to this set is consoles are sold at a loss (and iPhones are not) on the assumption profitability (not increased profits) will be made through purchases on the platform. This is more of an bona fide difference between phones and consoles but has it's own debate as well (which I'm not going to get into here as this is already veering pretty far off the article topic).
To suggest they should be treated the same is downright laughable.
Yes, the underlying technology is similar, but their importance and impact on society is orders of magnitude different.
From the law's perspective, the iPhone is on the same legal grounds as a PlayStation or Nintendo Switch. Frankly, I don't think the law should try to separate devices. Either this lock-in is legally permitted, for any manufacturer, or it's not permitted and all manufacturers must be open.
Consider that different classes of vehicles are regulated differently, even though they all rely on the same underlying technology.
The law should serve the people, not some rigid doctrine.
I agree completely, which is why hopefully Apple prevails. Their ecosystem is the best for Apple customers and the free market.
Can I ask, how does letting me have the option of occasionally purchasing songs, books, movies and character skins direct from vendors hurt your ability to enjoy the benefits of purchasing everything direct from Apple?
I just don't understand how that would ruin the system for you. If anything, wouldn't it force Apple to improve their store in order to be more competitive? Would that not be a benefit to you?
Yea I’m kind of the opposite. I don’t really see the difference. An Xbox has many of the same apps, a web browser, etc.
> I just don't understand how that would ruin the system for you. If anything, wouldn't it force Apple to improve their store in order to be more competitive? Would that not be a benefit to you?
The App Store on iOS and how Apple manages it is effectively a collective bargaining agreement that individual users wouldn’t be all that effective in enforcing. Items like mandating what’s being tracked and how, allowing for anonymous sign-ins, and others are possible because Apple can bargain for users via their control of the App Store.
If you take away the App Store, it’s possible (idk how likely or not though I view it as extremely likely) that Apple I as the user lose that ability to collectively bargain. Companies like Facebook will migrate their apps to third party App Stores where Apple’s beneficial (in my view) rules and terms won’t be enforced. The network effect of apps moving to third party app stores will overwhelm the iOS App Store, and the benefits I enjoy will be largely unenforceable. There won’t be anybody who is even somewhat on my side. There won’t be some sort of competition between a privacy-first Facebook and data harvesting one. So we can’t really tell what users prefer.
Apple also creates a great user experience. One way to pay, a single App Store where everything is, and via their collective bargaining position I can mostly trust that they are trying to enforce rules around privacy, not let junk or scam apps in, etc. I know these rules are not always properly enforced, but they’re there.
So I view third-party app stores as not only not beneficial but hostile to the user experience I enjoy with the iPhone. I’m vehemently against those changes. I’d rather the App Store lose support from major Apps than Apple change how they’re doing things.
And this is kind of how things work on all platforms, stores, etc. There are more strong and loose rules, but I can’t just sell skins on the Epic game store for Fortnite, they don’t allow third-party integrations. I can’t sell apples I grow in my backyard at Wal-Mart either - they have a problem with that. For some reason since Apple makes the best phone and makes the most money people think they should be treated differently, and I don’t.
If users really value these things they’ll buy Android phones or jailbreak iPhones or demand Apple open up things. So far they aren’t. It’s a vocal minority - an absolutely tiny one, and the market seems to pretty clearly say that they prefer things how they are by buying iPhone.
I still strongly disagree that consoles and smart phones should be treated the same way by society just because the underlying hardware is more or less the same. I think we should start with a human-centric view. As in: if consoles disappeared tomorrow how much would the world change? Now what if smartphones did? How would that change the world?
If smartphones disappeared then the world would be entirely different. We are dependant on them for everything from personal and collective security, business and personal communication, to banking, to commerce, and access to knowledge.
Maybe I'm biased because I'm in my 40's and remember a time before smart phones existed, and before game consoles were commonplace. There is no comparison. None. Equating the two because the underlying electronics are the same entirely misses the forest for the trees. Though it's not entirely surprising that HN users would think this way - we tend to think of the underlying tech first and foremost.
Let me use a metaphor - Facebook and Google should be treated differently than a niche message board even though the underlying technology is the same. Right? They are both servers running compiled or interpreted code. They both connect to databases. They both allow users to communicate and share content.
The main difference is the impact they have on society.
Smartphones have become indispensable infrastructure for much of the world. Consoles are a luxury item.
They aren't that different but I'm not sure this has been challenged yet. So perhaps that's the difference- nobody has yet challenged Microsoft's monopoly on the Xbox or Sony's monopoly on the Playstation.
I would love these platforms to be opened up as well. The fact consoles are closed walled gardens too doesn't excuse Apple's App Store monopoly.
Edit: From what I can gather there isn't anywhere near a billion total consoles in use worldwide however there is over a billion active iPhones in use right now:
> Apple says there are now over 1 billion active iPhones, with 1.65 billion Apple devices in use overall.
https://www.theverge.com/2021/1/27/22253162/iphone-users-tot...
It's a suit of convenience for everyone involved, nobody is making a principled stand for user freedoms here, they just want to pry open Apple's bank vault, and they don't care if user privacy (permissioning/app review, etc) gets shredded in the process.
That the software freedom argument just happens to resonate with a lot of people who will sympathetically argue along with Microsoft and others as they continue to deny user freedoms is merely a bonus.
Can't I agree with Microsoft on some things but disagree on other things?
> they don't care if user privacy (permissioning/app review, etc) gets shredded in the process.
I don't think there actually has to be a tradeoff between privacy and freedom, but if there were, I'd pick freedom every time.
Like, literally, you're trying to use the force of law to blot out an alternate user experience that you don't like, so that you can make a point about "user freedom". It's a pretty awful thing you're trying to do.
Again, you already have the choice for your user-freedom oriented experience on the dominant market platform with 85% global smartphone marketshare. Stop arguing to deny us the choice for this user experience.
But for you it's not enough to merely choose the experience you desire, you have to force it on me too.
And there's no reason that fixing this problem would allow bypassing permissioning systems. On Android, apps installed from third-party sources still need to have a list of permissions and request them the same way apps from the Play Store do.
> major apps will explicitly use sideloading/third party app stores to bypass the app review process and permissioning systems, just as they have already attempted.
And if this were true, then why do so many apps still use the Play Store on Android? Why haven't they all switched exclusively to third-party stores?
50/50 still means you have a major choice that implements the user-freedom model that you desire, while you're arguing to extinguish the user-privacy model.
> And if this were true, then why do so many apps still use the Play Store on Android? Why haven't they all switched exclusively to third-party stores?
Play Store doesn't have an app review process, and yes, permissioning is a major problem there, the "flashlight app that wants network access and your contacts list" was a very real thing (until Android finally implemented a flashlight app) and continues to be a thing for other types of applications.
https://www.extremetech.com/mobile/298363-why-do-android-fla...
That's the thing app store review prevents on iOS, and the changes you're suggesting fundamentally undermine that process. When facebook removes themselves from the app store and creates their own so they can demand full permissions, the choice will become "give the permissions or stop using facebook" and that's a degradation of the iOS user experience, all for a nebulous argument that the app store cut is too much.
https://arstechnica.com/gadgets/2019/01/facebook-and-google-...
The facts don't care about your feelings here - facebook and others have already attempted to exploit the limited mechanisms of sideloading available to violate user privacy, and they will do so again if given broader permissions.
You are directly arguing for the removal of the mechanism that was used to slap their hand.
As I've previously shown, Play Store is rife with apps requesting far too many permissions, I've no idea what Facebook specifically asks for.
... not sure how that's supposed to be reassuring for user privacy concerns.
Again, on Android, you've got even things like flashlight apps asking for far too many permissions, let alone Facebook.
Didn’t Sony lose a class-action for doing that?
Companies that make tools and libraries should be forced to give them away for free. Like Unreal Engine. Completely free, no exceptions.
https://9to5mac.com/2021/05/21/live-blog-apple-ceo-tim-cook-...
> “We would also have to come up with an alternate way of collecting our commission,” Cook says. “We would then have to figure out how to track what’s going on and invoice it and then chase the developers down. It seems like a process that doesn’t need to exist.”
This is no different from a lot of other platforms. And quite frankly, I’m happy about that, if you compare with incompatible, unupdated, and malicious software on android
Google will and is already following Apple with this
Remember when eBay charged a commission on the sale price but not shipping? Suddenly $50 items became $1 with $49 shipping -- so eBay had to charge the commission on the shipping too even though it didn't seem "fair".
Same here -- every app would turn free, and charge to unlock features within using their own payment mechanism. Apple's App Store revenue would drop to zero. No developer in their right mind would let Apple take a cut of anything.
As a general rule, app stores simply don't allow third-party payment in apps that don't go through the store, for this exact reason. It's not just Apple with this policy.
Think it through: free apps would not be able to afford the rent, so they would need a discount.
Then in the limit all apps would become free, so as to get the discount.
But some apps would be making a killing with external payment methods, while other apps would be making nothing.
Meantime Apple would also be making nothing.
I would think Apple has thought about this.
immoral? Its subjective. I disagree and apple likely don't think its immoral
illegal? isn't that what the trial is for ? to decide whether this is illegal.
Yes, I’m suggesting that people leave if they are unhappy with Apple. Go to Google; or maybe MS or Amazon will see how hated apple is and start a new phone division. That’s how markets work.
Companies that have seemed on top and undefeatable before have fallen due to customer unhappiness, and can fall quite quickly, too.
Source: https://www.ebay.com/help/selling/shipping-items/labels-pack...
The playing field remains tilted heavily in Apples favor. But they (apparently) wanted even more - extensive compensation for economic activity that happens far from the App Store even when the link to the App Store is secondary.
The economic history of this sort of activity is well documented, and the extent to which it distorts markets well established. It’s plainly an antitrust violation, and both society and the software market would be free-er and more prosperous if our laws were enforced here.
But Apple should not take cut on every purchases made through the app. It makes no sense.
AWS does not take a "cut" on every Netflix subscription bought. They just charge for the storage and traffic. This is how App Store should function.
And Valve allows you to sell steam keys on your own website also without paying the cut, so long as you don't undercut the steam store.
https://www.reddit.com/r/pathofexile/comments/1ogbo7/will_mo...
Do you have any sources on how restrictive valve are or have been with that, or is that just speculation? Can developers default to their own payment systems and bypass valve's, or is theirs required to take a secondary, less-accessible option (when it's even allowed)?
From the same thread, the mtx cut taken was a dealbreaker for redfall studios, so it certainly sounds like they didnt get the option for their own mtx transaction service: https://www.reddit.com/r/pathofexile/comments/1ogbo7/will_mo...
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It'd be like if Apple took all of the developers who testified against Apple, reduced their commission to 0% in perpetuity, and then asked the judge to throw out their testimony because the complaints were moot.
(That being said, I do think there are conditions where stores would/should allow other stores, and I think those conditions could be more permissive than the Roblox example. Apple should, medium term, resolve the GeForce Now/XCloud objections.)
After playing that game, I saw promotions for Assassin's Creed Odyssey on Uplay, and purchased it. I later went on to purchase many other games on Uplay.
In short, Epic allows Ubisoft to sell games on its store, for which they presumably pay a cut - for those sales. But Epic has no problems letting Ubisoft require their store be installed for those games, and if you buy something there - even though the Epic Launcher installed it - they don't get a cut.
This is more akin to the App Store installing Fortnite - which Apple could get a cut out of, but not getting a cut for purchases in the app.
On the Apple side, it's ok for applications to require the user make an account on services like Uplay (I believe several Ubisoft games require this; and Fortnite requires the Epic equivalent). You can then use that account to buy stuff on the stores. It's not an exact parallel because there are no (non-jailbreak) external app stores on the iPhone, but it's a close parallel.
Apple keeps you from doing that.
I agree with you that I wish they would allow it. I agree that I should be able to put windows 10 on my iPhone. Thanks for the back and forth, and we may not be able to get past our starting assumptions about the nature of trade/commerce, but I still wouldn’t want to legally force apple to do anything. People should definitely make a big stink about it, though. Thanks for the back and forth, but I’ll leave it there.
But once you buy a phone from them, it's your phone, not theirs. You shouldn't have to use their store exclusively on your phone, but since you do, it should be subject to way stricter rules regarding anticompetitiveness and unfairness than non-exclusive stores that other platforms have.
When someone uses an app downloaded from the App Store, the compute is provided by the device owned and paid for by the user. Apple does not own it or maintain it anymore.
And the compute is either completely provided by the device or is shared by the app vendor.
Apple does not give anything in this scenario. They only take.
If someone buys something, even like a physical good, you do not believe that the person who bought it, actually owns its, and the seller can put whatever restrictions that they want on the thing that was purchased?
For example, if someone sells a book, you think it would be OK for the book writer to prevent someone from reselling it, or reading the book in a way that the writer does not like.
And even more so, it seems like you do not believe in any form of anti trust laws at all. And you think that all anti trust laws are just illegitimate?
This is an odd position to take, because most people support the first sale doctrine, and also support some form of anti-trust law.
Antitrust laws _can_ be good, but like I said elsewhere, we are a country swimming neck deep in regulation and seem to like our particular hammer. It has a cooling effect on innovation, and China in some ways has a freer economy than we do.
I think it odd that many people rush to strongarm companies through law when there is a perfectly good alternative in Android. Even Microsoft and Amazon have been in the phone business and could get back in, offering you a phone with multiple app stores. Epic could even do it. There doesn’t seem to be enough people who care. You apparently do, and actually I agree with you that Apple should allow alternative app stores. But voluntarily because the people demand it or are leaving for Android, not because the hammer came down on them.
There is very little cost in simply preventing Apple from taking so many intentionally anti-competitive actions.
It is not about forcing Apple to write software. Instead it is about preventing them from spending so much effort and trying to remove other people's ability to install other app stores.
Allowing other app stores, really would not be a huge burden on Apple, and it would give people a lot of choice.
> should be able to put whatever OS you want on it
That is not really very possible when Apple spends so much effort engaging in illegal anti-competitive practices, to prevent other app stores from being installed.
Finally, even if it were possible/easy to provide jailbreaking software, I think that Apple would almost certainly make serious efforts to prevent people from doing that.
But sure, I agree that game companies, and major tech companies should absolutely take action to provide people with very easy ways of jailbreaking people's phone.
Perhaps if Fortnite was available through Epic provided jailbreaking software, then that would be enough to kickstart things, and cause a bunch of other companies to move off of Apple's app store, and move to the jailbreak only version.
EX: imagine if fortnite provide incentives, like "free vbucks" to a large number of people, in order to get a large amount of people to jailbreak their phone, and then imagine if other companies, like Facebook, worked together on that, until almost everyone had a jailbroken phone.
That could certainly work. But I doubt Apple would just let that happen.
> Instead it is about preventing them from spending so much effort and trying to remove other people's ability to install other app stores.
I think we are coming at this from 2 separate sets of foundational assumptions. I’m of the camp that companies are free to make devices and we are free to buy or not buy them. If we don’t like how they operate, we buy a competitor who does what we want. Hopefully enough people agree with us that a competitor will cater to us, or we can start our own. I know that some people start from a different set of assumptions that assumes we can just force the seller to sell us what we want. I don’t know that we can bridge that divide easily, but I wish you well. Thanks for the back and forth.
I agree that there are some other "free market solutions" that could work.
The example that I gave, which would absolutely be a free market solution, would be if Fortnite, and other major companies, like facebook, banded together to build easy to use jailbreaking software, and to use their companies to try and convince a large critical mass of people to jailbreak their phone.
That could work. But I am worried about the government intervention, that Apple would try to engage in, to stop this free market solution, via lawsuits that they would inevitably use against this free market answer.
But lots of companies, acting together, to help everyone jailbreak their phone, so that, hopely half, or a large amount of users, now are in a position where they can easily install other app stores, would be a reasonably free market way of solving all of this.
When there is enough critical mass of users doing this, those major companies could then remove/ban their app from the Apple app store, so that basically everyone else has to follow along as well, and then basically everyone is outside of Apple's control.
Because it is much easier to write jailbreaking software, than it is to build an entirely new phone.
> since apple could release a new firmware to block your OS
People have been jailbreaking phones for years. That is always the game of cat and mouse. And people have continue to get around it, even though they don't have large amount of resources, like big companies would.
But, furthermore, if there is a large enough userbase, that is jailbreaking their phone, then it would cause Apple a large amount of economic damage, if they decide to screw over this critical mass of users.
If 30% of Apple's users, would get their phone bricked after an Apple update, then Apple would probably be cautious about doing that.
But I guess it is hypothetically possible that Apple would be willing to brick 30% of their customers phones (if that was the critical mass). That would certainly hurt their customer friendly image though, and it would cause Apple billions of dollars in damages.
> but the market solution would be for people
Putting lots of resources into jailbreaking phones, and convincing a lot of users to do it, such that it would cause Apple a lot of damage, if they stopped it, is also a free market solution.
That is a free market solution that is much easier to do, than building a new phone.
The contract that would be enforced by aggressive government regulation?
Yeah no. I thought you did not like government regulation, and supported people's ability to do what they want with things that they own? And in this case, such a contract, is enforced by government regulation, and we should work to invalidate it, if it prevents people from doing what they want with the phone that they bought.
Thats the point. I support the free market solution here, and apparently you want to use the government, to take away people's ability to do what they want, with their own phone, if you think that such a contract should prevent this.
I want to get rid of Apple's ability to use the government, to stop people from doing what they want with their own phone. The government regulations that prevent people from doing this is the problem.
You make a recommendation for how they run their platform, they can say yes or no. You can go or you can stay.
It’s that simple.
But I think we’ve run this well dry.
If I walk in to Best Buy and get an iPhone, I'm not signing any contract with Apple. All I'm agreeing to is "I give Best Buy money, and Best Buy gives me this physical product." The reason we're upset with Apple is that they're imposing terms on us as if we signed a contract with them, but we didn't.
You may say that you bought the phone and so you can do with it what you want —- ok. Hack/root it to run another OS. It’s your device in that sense. But they are under no obligation (nor should be forced to be) to make it easy.
I agree with you that I wish they would make it easy, but alas. Buy a librephone.
Instead, it is other people, who want to get the government out of our phones, and not have the coercive, government force, under threat of violence, preventing us from doing things with phones that we purchased.
If you want to say that you support the government, using force and coercion, and government intervention, into people's lives, fine. But that is your position. And it is extremely anti-free market.
But, if your position, is that you support this government coercion, then I am not sure why you would get upset about other forms for laws, and government coercion, given that you want the government to forcibly prevent other people from doing things with phones.
Because you absolutely support government coercion, that would be government force on people, who are doing things with phones that they own.
Nobody is preventing you. Who is preventing you? There’s no government action here. You buy the phone or you buy a librephone. Let’s leave the government out altogether.
You’re the one pushing for some kind of regulation against free agents interacting. No need to contact the federals on this.
You were advocating in favor of using the government to "enforce a contract" or whatever, on people doing what they want with the phone that they own.
> You buy the phone or you buy a librephone.
And if someone buys an iPhone they should have the full right to do whatever they want with it, and the government should absolutely not be preventing people from doing so.
> Let’s leave the government out altogether.
Yes, lets ensure that the government never prevents anyone from doing what they want with the phone that they purchased.
So if you take back your previous statements, and instead agree with me that the government should not prevent people from doing what they want with their phone, then cool.
But otherwise, if you disagree, then you would be the one advocating in favor of using government coercion here against people.
That’s one reason why we are regulation drunk in this country. Instead if having a simple rule that says you live up to contracts that you agree to, now we have to have a million rules for exceptions to contracts people sign.
I do t thing we can get anywhere if you don’t agree with contract law.
I am merely commenting on how it sounds like you want to use government coercion to force people to do or not do things with a phone that they own.
You can support government coercion if you want. But that is your position.
Don't go around pretending like you want to get the government out of stuff, when you want the government to come in, and prevent people from doing things with their own property.
> why we are regulation drunk in this country
It seems like you are the person who is pro regulation, as you want the government to come in, and require certain things about a phone that they own.
> I dont thing we can get anywhere
I just want you to stop pretending like you are some anti government regulation and anti coercion person. You support lots of coercion.
You support a pretty darn coercive thing, which is that you government force to be enacted on people, merely because of what they are doing with a phone that they own.
Whatever attack you are making against other people, regarding government coercion, on this issue, you are much worse than those other people, because you are the one who wants to come in, and force people to do things or not do things with their phones.
Whereas, other people, instead want the government to not stop people from doing things with their own phone.
On this specific issue, you are the pro government coercion person, and everyone else, who wants people to control their own phones, are the anti-coercion people.
Well, because it is illegally anti-competitive, and the courts already ruled against microsoft, regarding web browsers.
So thats why. It is because of anti-trust law.
The problem is Apple has greater negotiating power, because they don't need any one developer and it is difficult for all the app developers to organize to negotiate together. But imagine if they did organize, and threatened to remove their apps from the app store unless Apple gave them more favorable terms.
- AWS charge you on bandwidth used, Apple don't charge developers for the number of downloads
- AWS charge you on compute time, Apple don't charge you for ongoing use of their services beyond one initial charge for app submission
- AWS charge you for storage, Apple don't charge you for storing your app
I'm not a fan of Apple's App Store terms any more than the next person, but the GP's comparison to eBay is a hell of a lot more apt than your comparison with AWS.
Yes they do, the fee is yearly, and they make billions in revenue from this. Google charge one-time.
[1] https://techcrunch.com/2018/06/04/app-store-hits-20m-registe...
The figure available was "billions". For ease of calculation, say it was 7b. That means if each developer pays $100 and total revenue was 7b, 1% of the world must be a developer. (1% of 7b * $100 = $7b)
Also, by your own figure, 20 million is already ~0.25% of the world population.
https://9to5mac.com/2021/02/11/app-store-scam-apps-how-to-sp...
Their point is that Apple could charge based on bandwidth used, and that this could be more fair for some developers.
> AWS charge you for storage, Apple don't charge you for storing your app
I would be pretty happy with Apple charging for app storage if it was at S3 rates - it would amount to almost nothing.
Now imagine your app is free. Yet you have to pay for all these downloads. There wouldn’t be any free apps anymore.
Although lets be honest here, free apps could easily continue to be subsidised by Apple in any future model. We are talking about far less than a dollar per iPhone in terms of hosting/bandwidth costs for all the apps, so this really is something that Apple could easily just swallow.
Let's not forget that the availability, quality and abundance of apps, made by developers, is a key driver of success of the iPhone, and Apple makes plenty money from hardware sales. I won't lose sleep over the thought that they might have to pay for some hosting.
That's including AWS's insane profit margin, though. I have my cloud deployments with Hetzner, where extra traffic costs € 1.19 per TiB, so that 100 MiB app download would not be half cent, it would be 1/100th of a cent. (And that's before we consider that Hetzner gives 20 TiB per month free traffic with every VM.)
We can scope out who those are likely to be: free applications which provide some useful educational service would lose; currently they provide no revenue (beyond the token developer fee). Banking, rewards, credit, etc. applications (applications which interface consumers with their pre-existing accounts for CRUD-style management purposes) would lose. They provide no revenue. Subscription products with very low conversion rates would lose if their free:pay user ratio exceeds, say, 10:1 -- or some other breakeven point with respect to money saved by ditching Apple's payment stuff.
It would also hurt applications like Facebook, Twitter, and Instagram where the product is completely free and monetized by advertising Apple currently doesn't take a cut of.
It's clear the winners are mostly extremely popular multi-billion dollar applications where the app portion is a pretty thin layer and they charge all or most users to subscribe on an ongoing basis. Fortnite doesn't exactly have a subscription, but it relies on fairly frequent impulse purchases and monetization of free users.
I don't think it's straightforward to imagine the world would be better or worse if the basis for billing changed to something like cost basis.
My overwhelming reaction to this trial is that it seems like both sides have fairly good reasons to prefer things the way they prefer things, but it's not clear to me why a court should essentially vacate a particular business model or contract. When courts intervene to strike broad classes of contract provisions (for example, to allow or disallow mandatory arbitration provisions), typically it's because there's an obvious public interest. Here the interests seem private on both sides, and it doesn't seem obvious to me that end consumers will either be harmed or helped by what's being asked for. Which seems like the kind of territory courts traditionally run away from.
Thank god our object isn't to design rules that would pick the winners and losers we want, but to design rules that prevent Apple from using their platform leverage in an anti-competitive way. It's fine if Facebook, Twitter, and Instagram lose, and "extremely popular multi-billion dollar" applications win. Being extremely popular and successful while using few Apple resources should give you some degree of control over your own application.
What equilibrium?
Equilibrium implies multiple forces balancing each other out. This doesn't seem to be the case here, because Apple are effectively dictating terms.
A better term would be "status quo".
I can understand that colloquially it could mean the latter, so I apologize for using a technical term.
It doesn't seem there really are any, other than to leave the app store entirely, which most would consider pretty extreme to the point where it's really hypotehtical. That's why I questioned whether the language of equilibria is appropriate in the first place: it just doesn't seem to be a pretty misleading framing of the situation.
Game order: Apple chooses a policy burden \omega ~ [0, 1] which stands in for the restrictions they place on developers or the cut of purchases they take. Apple takes \omega \beta in profit and incurs no costs.
Let's take you at your word that a developer's only choice is to leave or stay -- Developers choose whether to develop exclusively on Apple [reward (1 - \omega) \beta], on all platforms (1 - \omega) \beta + \theta, or not on Apple [reward \theta]. \beta and \theta are both constrained to be non-negative. Developers pay a cost of development -c where c is constrained to be non-negative. Developers all decide simultaneously.
You could model this as one developer choosing a fraction of effort. You could make costs variable. You could make developers decide sequentially. You could model Google, who is not an actor in this scenario. etc. etc.
Users observe the fraction of developers who opted in ||d||. Each user has a type [0, 1] which determines the threshold amount of developer support it will require for them to choose Apple over another platform. \beta and \theta both update to be higher or lower depending on user choices according to some update function you prefer.
Let each player have either an individual or shared discount parameter \delta.
This is clearly a well-specified game. I am not going to solve it for the equilibriums; it may well be the case for any practice \beta, \theta, c, etc. that Apple's incentive is to choose a very high \omega and developers best response is to choose "develop for Apple anyway". That would still be an equilibrium. Most games have degenerate equilibria.
It seems to me that if you adjust developers to be sequential rather than simultaneous this is very nearly the Chain Store Game; if you make it a single developer this probably gets close to something like divide the dollar; if you want to model the lawsuit, it's a costly signalling game (Epic burning cash to establish type)
All of this is very traditional game theory. I get that your point is that Apple is mean and the government should do something about it, but there's nothing wrong with me describing the current arrangement of winners and losers as an equilibrium, or to describe the shock a lawsuit could induce via policy change as something that will establish a new equilibrium by exogenously changing or constraining parameters. I left all this out because I didn't think anyone would require this effort to accept the use of a very uncontroversial term.
That is what the 30% cut is meant to cover (amongst other things too). Like with a high street retail store, the mark up is intended to cover the running costs of the store. Which brings us full circle to why Apple deduct it from transactions.
Sure you "could" have an App Store that calculates the operational costs and then charges it to the developer, but you then potentially destroy the free app market (and contrary to what people often say about the App Store, there are a lot of decent free apps on there).
Having a split payment and billing system also adds complexity to invoicing. Did you know that AWS and other cloud providers don't provide credits and refunds as payments into the customers bank accounts? No, what they do is they offset your costs against your credits and invoice the difference if owed to AWS. If Apple were to adopt that then we'd basically be back at deducting $n from transactions again. And once again we've come full circle.
There is so many arguments about what Apple "could" do but when you start to distil the requirements down to a workable operation you almost always end up right back at the status quo.
Now I'm not saying that Apple aren't taking advantage of developers either. The cost of development on a Apples ecosystem is ridiculously high and Apple are notoriously hostile towards their developers too. But charging a percentage of transactions is a reasonable approach to the problems outlined above and limiting transactions outside of Apple's payment channel does at least solve the problem of developers cheating by funnelling funds in via a side channel (as exampled in an earlier comment which discussed people selling items on eBay for $1 but with a $49 shipping fee before eBay clamped down on exaggerated shipping fees).
Sure, the App Store "could" follow AWS's pricing model, but it makes more sense for it not to given the App Store is more analogous to a shop like eBay or even a physical store like Argos than it is a cloud computing data centre.
This is why I said the AWS/App Store comparison isn't apt.
iOS has more paid apps, for one because people that can afford a high end phone are more willing to pay for $99 for an app.
Look at the pricing for the same app on Android vs iOS.
Of course individual situations can be different, but this is discussion about the "generic situation".
And this is the best app on the store, a less costly and freer competitor hasn't emerged.
And I can't even sideload my own apps.
This is because it's much easier to earn money on the long-tail dedicated fans than the masses. Especially when those masses are likely to hate advertising based models with a passion.
I don't think there's nothing getting in the way of Apple charging a very high rent for Amazon's app and a very low one for a random vegan recipe app.
The cost of sending your app through automated processing and serving it to 99 people needed to make back your fee is probably on net less than a penny.
Offering this service to small time developers would still be 99.99% profit so there would be no reason to make up for lost profits.
That’s the real magic of AWS and is the reason S3 was the mother service. Pre-AWS, colo at scale meant circuits and high friction networking. With the modern cloud providers, there’s less friction, but a tollbooth.
If Apple adopted the same model as AWS, people would still moan.
Users should be given the option of using Apple's system if they want to.
After all, It's Apples' argument that their payment system is light-years better for consumers. If true, then users will naturally gravitate towards Apples' payment system. Right? This would result in a cycle where Apple (and other payment systems) are incentivised to continuously improve. What's wrong with that? Why not let the consumers decide what is best?
Let Apple's payment system compete on its actual merits. Apple says it's a much better system after all. I say - let them prove it. They should "put up or shut up", so to speak.
For example, I can pay $0.99 to buy a game using Square or Apple, but Apple takes a 30% cut and will give me a full refund if I don't like the game. I chose Apple every time, but not because it's "better", it's just better for me and I'm not the one paying for it.
Are you suggesting other vendors would be unable to compete with that for some reason?
As an aside: I don't think the same pricing among different vendors is necessarily a requirement. If one entity offers more security or other benefits, then their pricing should reflect that.
Actually now that I think about it the difference is the walled garden. I think pretty much the only compromise I can accept is something like Apple and Google must be required to add something like F-Droid that is run at arms length from Apple and Google and accepts third party software repositories.
This way users can download and use any software they like from any repository anywhere. The benefit for Apple and Google is we won't shut them down and really they have inertia behind them so many if not most people will stick to the default stores, and Google can forbid OEMs from adding applications or repositories. A user must do so deliberately and manually.
The benefit for users is applications installed from F-Droid will be able to auto update.
The benefit for independent software vendors is they can publish their stuff outside of app store and play store and not have to adhere to any policy by the app store or play store and not have to pay any money to the default stores.
Anything less and we are basically at status quo.
The Durbin amendment allows merchants to offer lower prices to customers who choose a payment option that incurs lower fees (such as cash or debit card) at the point of sale: https://en.wikipedia.org/wiki/Durbin_amendment
Compare this to Apple, which takes a 30% cut. Developers must raise their prices by 42.9% to compensate for that 30% cut. Apple does not allow developers to offer alternative payment options for most categories of in-app purchases.
For a long time, the standard rate for payment processing for small businesses has been 2.9% + $0.30 for credit cards. Larger businesses with higher transaction volumes are able to negotiate lower rates. If Apple allows developers to offer payment processing options that take smaller cuts, and allows developers to offer lower prices when customers choose those options, I'm certain that most developers and customers would prefer the third-party payment processors.
Apple “puts up or shuts up” with the phone itself. Thats the product and the consumer choice they focus on.
App store policies were not handed down on stone tablets on Mount Sinai. Charges that better track the incremental costs are not a logical contradiction.
The Windows store has plenty of applications despite having fees (5%).
As an aside- to me that seems like an important differentiating factor. Apps must pay a fee to be on these platforms. Who do they pay the fee to? Whoever they pay a fee to shouldn't be allowed to also have apps on there since this is unfair and anti competitive. Fees do not negatively affect Apple but they negatively affect competition.
This is trivial to deal with. Apple already has rules on apps, they could go from banning fremium apps, to disallowing apps without a substantial free version to enforcing a reporting API on payments.
What they can't do is use their position in one market to force marketshare in another market (payment processors). That's classic anticompetitive behaviour.
(Aside, freemium apps have a low reputation, and that's why other stores without that rule aren't overrun with such apps)
Not necessarily. Apple would likely be unable to extract the rents it currently does, but if a dev has the choice of paying a 5% fee using an rarely-used payment system, or paying a 15% fee using a payment system that most users already have set up and that has very little friction, the latter is likely more profitable.
No developer in their right mind would let Apple take a 30% cut of anything.
Most developers would pay Apple a 3% cut in order to use Apple's built in-payment mechanism, and not force their users to leave the app and type their credit card information into a browser.
30% is exploitive, and not at all proportional to the value provided. People pay it because they have to, not because it's fair.
So I think we can agree that a realistic number for Apple is definitely above 3% for the service they provide.
We can argue about 30%, and that’s a good discussion, but 3% is no way comparable.
The minimum purchase price on iOS is $0.99, so at worst you'd be paying basically the same rate (~30%).
But most payment processors offer separate pricing for micro-transactions (e.g. Paypal is 5% + $0.05 IIRC). Which works out at around 10% for a $0.99 transaction.
And actually - Adyen offer much better pricing than the "Stripe rate" of $0.30 + 2.9% in the first place.
Meaning you couldn’t segregate low tickets from high tickets and get the most optimal fee - your whole merchant account was one fee or the other.
‘Twas quite a PITA
If Apple’s cut were 12% and Epic and Microsoft now charged 6%, would you claim “The 12% that Apple charges seems about right IMO”?
Also, Apple will claim they have a better product that warrants higher margins. Data from independent parties shows that they attract more users willing to pay for apps, and developers aren’t leaving en masse for Android.
And this argument is fine in the hardware market because they have competition, it's efficiency monopoly - that's why I said it's not always bad.
However their app store controlls access to 50% of US market (even more by revenue) simply because it comes as the only option and the consumers can't unbundle it. If they had competition on the platform (different stores/distribution methods) - you wouldn't have to say what % is right, the market would decide the value added by their app store/payment methods.
That's an odd way to put it. Approximately 0.001% of developers would complain if instead they were allowed to use the language and IDE they prefer.
To “play” on Xbox or PlayStation, they take a 30% cut.
Steam also takes a 30% cut.
It’s pretty standard, certainly not “exploitative” (at least not on apples part, if not others), though obviously as a game developer I’d prefer it be much less.
For Steam there are many viable alternatives, which allows for user/developer choice and fair competition in the long run. Epic Store is about half as popular now (31.3m vs 62.6m daily active users), but it's growing fast. I don't think what Steam is offering is worth the 30% cut, and I imagine we'll either see them reduce that cut or get overtaken by Epic in another few years.
I don't like what the other stores are doing, but to me it's a smaller concern on game consoles/stores than on every application for general purpose computers and smartphones. I'd fight the fight on the latter first.
I also disagree with the implication that something is "certainly not exploitative" because of it being an industry standard - in fact I'd say that can be a contributing factor to it being exploitative in many cases (price fixing/oligopolies). To me it's exploitative if the only reason they're getting away with charging so much is because they're hindering competition in that particular area (e.g: can't change app store without buying a whole new phone).
Microsoft store on PC is not a closed platform like Xbox is, ergo it is not what I was claiming.
It’s cool that Epic is taking on Steam. But they’re doing so at a large loss right now, we’ll see how it goes.
I mostly mentioned that to make the point about Xbox 12% cut. But you also mentioned Steam, so it doesn't look like you're solely talking about closed platforms.
> I just mean that if we’re penalising one platform it seems fair to penalise the others.
If that's your point then I'd agree. Though it matters less for game consoles, and by "penalize" I'd mostly just want them to stop the active suppression of alternate app stores. It looked more like you were defending the practice as non-exploitative.
1. Steam's cut isn't 30%; it's 30% on keys sold through Steam and 0% on keys generated to be sold elsewhere. Most games sell about 1/3rd of their Steam copies via external keys on sites like Humble, GreenManGaming, Nuuvem, WinGameStore, directly on their websites, etc. Valve's implied cut would be from 15-20% for most of these games. Of course, publishers and developers voluntarily give up some of the cut Valve doesn't take to those intermediaries, which is another knock against the claim that Valve is an exploiter. It seems hard to argue that in a world where a game is sold for $60 and GreenManGaming takes $6, passes on a $12 discount to the consumer, Valve takes $0, and the publisher takes $42, that Valve is the one exploiting the publisher, despite giving the publisher free keys.
Why does Valve do this? To maximize lock-in in their ecosystem and make money on in-app purchases. They have selfish interests at mind, but those manifest through giving away some of their cut on purchases.
2. Valve also has a fee reduction program that's the exact opposite of Apple/Google. Apple/Google charges 15% up to $1 million revenue and then charge you the full amount. Valve charges progressively less after $1 million revenue (down as low as 20%). I think this reflects closed/open systems;
Valve is worried about publishers like EA (who left Steam and then came back hat in hand because their own service was an expensive and technically poor failure), Ubisoft (who left Steam and are currently bilking Epic for upfront cash while pushing their own UPlay service), Bethesda/MS (who flirt with Beth.net/Microsoft Games Store but both ultimately returned to Steam in the end), Activision (have abandoned Steam for Battle.net). So they want to make it easier for big publishers to come back to them. Whereas Apple wants to maximize revenue off big clients and maximize the PR benefits of helping small businesses. But the point is that Apple, Google, and Valve alike actually do have flexibility in the % they take.
3. Finally, I think the Epic active user numbers are really not super useful. The vast majority of those Epic users are simply Fortnite players (and it's actually a little unclear whether Epic is counting non-PC Fortnite players who sign it under Epic accounts). Having acquired Rocket League, they now can use Rocket League players in the same way. Having acquired Fall Guys, they will likely do the same there in the coming years.
The actual number of users of the Epic Games Store are not trivial, it'd definitely be a strong second having overtaken GOG and Itch and other competitors. But they're likely in the single digit millions.
This in part reflects that the Epic Games Store is not very good. The client does not support basic features, nor does the store interface. Their onboarding process is entirely manual, which they characterize as giving them a "curated" game library but actually it means there's just not that much variety on the store and almost nothing at the low end. They have sales where they eat huge losses to give users discounts, but these are not appreciably better than the kinds of sales that occur on Steam and in the broader ecosystem.
Crucially, to your point that Steam might be over "overtaken" by Epic is that it's not clear there's any competition at all. Every game that released on Epic and not Steam did so because Epic signed exclusivity contracts with the game (typically 12 month exclusivity contracts). It's predictable that all of these exclusives, bar one -- World War Z, have released on Steam within a month or so of their exclusivity expiring. Most seem to report doing better on Steam. Most developers that release on Epic and Steam, without a formal exclusivity deal, are developers who signed "free game" deals with Epic where Epic bulk-pays developers upfront in exchange for allowing every Epic user to redeem the game for free. Epic reports a relatively low conversion rate from free game redeemers to buyers.
All of this suggests that the Epic Game Store, while putting up impressive numbers, isn't really peeling off developers or users because of its lowers cut. I could imagine a world where Valve/Steam are materially hurt if Epic greatly extends their exclusivity contracts, losing billions of dollars specifically to destroy Steam. But I don't see Epic organically overtaking Steam.
My main point here is that the complexities of what's being offered and what's being charged here are obscured when we just say "You ate one third of my pizza! But I wanted that pizza!"
So they would sell it to us for $22.50 and set the retail price at $29. So in that sense it was a 22% cut, because we only kept 22% of the sale price.
But in most cases the publisher didn't make the game. They were a middleman who took a game from a studio and sold it to us. I have no idea what their cut was between them and the actual maker of the game, but I'll bet it was more than 8%.
So in that regard, the app store is a really good deal because it lets developers publish directly to consumers without a middleman.
App store, on the other hand, is a digital distributor. Making a digital copy is so cheap it could as well be free. And even then, not all app developers publish on the app store because they want or need its distribution services. There are many developers who would happily arrange the distribution of their apps themselves, with their own infrastructure they already have anyway, but they have to publish on the app store because that's the only way onto millions of iOS devices.
I'll say it again: it should not be legal for a hardware manufacturer to retain any kind of control over hardware after it's been sold.
I was just answering the question about what the cut used to be in the packaged software world.
Every part of application distribution has become cheaper, so you lock down every platform and charge the same percentage.
If the decision goes against Apple, I'd be surprised if they didn't just 'charge rent' to be on the App Store, just like a retail mall charges stores. Apple would have to take on the additional work of negotiating with each App, which would likely be "take it or leave it" pricing for all except the big ones, but I can't imagine it being illegal.
That doesn't cut to the core claim of lack of competition, though, and that's why the choice of remedy here will be interesting.
Of course, as we all know, rent in a retail mall often includes a percentage cut of monthly revenue, so we would be right back where we started.
This is not a "general rule". I can't think of any examples other than Apple's app store.
The inability to install outside the store is what makes disallowing outside payment an issue.
The combination means that you can't sell to a customer without going through apple because they have used their control of the hardware to take the decision of whom to do business with from you in order to stand there with their hand out.
https://arstechnica.com/gadgets/2019/01/facebook-and-google-...
that is the true red-line from a user perspective. go on and have your spat about whether 30% is fair or not, but the app-review process is the keystone on which the permissions system rests, allowing sideloading is tantamount to allowing all major apps full-permissions overnight and essentially making the permissions system meaningless.
the only viable solution I can see that allows third-party app stores would be to require that Apple still review all apps on third-party app stores to enforce the requirements surrounding permissioning (i.e. having a valid reason to request the permissions you're requesting) and they would still need to charge for that.
"third party app stores without any review, but Apple still gets a cut" would be the worst of all possible outcomes.
Nobody who doesn't opt in for privacy shredding will have their privacy shredded.
If you don't opt-in to privacy shredding then you will be locked out of being able to use facebook, whatsapp, and other "network effect" things that you more or less don't have a choice about without cutting out communication with large parts of your social network, so this is not really a "free choice" at all.
Right now those companies don't have the leverage to lock out Apple users. This immediately gives them that leverage and they will use it, just like they already have tried (and gotten their hands slapped for).
App store review is the only thing standing between you and Facebook demanding full permissions for everything, and allowing third-party app stores or sideloading is a mortal blow to app store review.
I understand that you don't personally care but the Apple customer base does, a large number of them specifically choose that because Apple is using their leverage in favor of the customer here. You can get the experience you desire on the dominant smartphone platform (with 85% of the global smartphone marketshare), just leave us the freedom to choose this experience as well. You're arguing that we should be explicitly denied this because it's not convenient for Facebook.
We don't need to sacrifice general purpose computing and user freedom on any platform so you can protect your false impression that your privacy is protected while actually giving it away cheap.
I believe Zuckerberg said it wwll years back when he called people who trusted him suckers.
If Facebook is chomping at the bit to do this on iOS as soon as they can, then why haven't they done it on Android where they already can?
Not if the AppStore is to offer competitive processing fees.
That's fine. Apple have this amazing review system that is really thorough and that is funded by every single developer paying into it. That's the main reason Apple considers their store to be so safe and useful for customers.
Ownership is so pre-cloud. Now everything is cloud tethered so nothing belongs to anyone except whoever runs it’s cloud.
I guess you mean not being able to? Normally I wouldn't bring it up but I spent a several read throughs trying to make sense of that sentence, and still not sure if I'm right?
Developers have been so steeped in propaganda about "payment processing" that they have no idea what the 30% commission is for.
A court or regulator could force Apple to allow third-party payment processing, side-loading, and third-party app stores, and Apple could change their business model to directly charge for the tools and the SDKs that every developer uses to make native apps. The only way to avoid those costs is the way that already exists today: make a web app.
Right now the payment processing costs have been integrated into the commission, but they could charge whatever the market could bear to license their IP for a royalty, so in effect developers could end up paying more.
There's nothing in law that says Apple can't charge money for their software. That the use of developer tools and SDKs were free on other platforms like the Mac doesn't mean that it's legally required that it be given away for free.
They can't charge a cut of revenue unless they monopolize payment processing, so if as you say they start charging for developer tools, if they charge too much of a flat rate for those, many developers will rightfully walk away, so no, they can't make obscene profits like they're doing now without controlling all payments in iOS apps.
There's a bunch of reasons why it'd be a PITA for everyone involved if they were forced to do this, but no matter what happens the revenue sharing is never going to go away as long as Apple wants to keep that business model. All the frictional costs (more lawyers and accountants) to verify they collect the right royalties is exactly why courts are ultimately going to side with Apple, because the current system is the ideal one for all parties.
What Apple are trying to do is to make back the CapEx of developing the OS frameworks developers are relying upon. Those frameworks often make up a non-negligible fraction of an app's USP, i.e. they're partly why the developer is making money.
Apple see whatever slice of market value their OS frameworks added to the developer's product, as morally being their money. Whether there's a legal/contractual framework in place to grab that money or not, they feel like they should be pursuing it.
Compare and contrast: music producers sampling some other IP-holder's work. You'd expect, as a producer, that if half of your song was just sampled from another particular song, then 50% of the revenue of your song would be morally owed to the IP-holder of the other song.
And also, if you had a contract with the IP-holder that paid less than 50% out to them, that'd certainly be legal, but you'd also likely feel that it'd be you getting one up on them — you'd be coming away with more margin than you "deserve", and them with less than they "deserve", given the amount of work each of you put into the final product.
Apple thinks that they "deserve" 10–30% of the value App Store apps capture, because they do 10–30% of the work in making every App Store app (in advance, by building frameworks.) It's not about how the app wants to capture that value, any more than income taxes are about how you make money. They're both about the fact that you did make the money, and the 'infrastructural substrate' that 'invested' in you to help you make that money, wants what it sees as its implicit preferred-shareholder-dividend for that 'investment'.
It's amazing how far people will go to justify a monopoly squeezing everyone it deals with just because they have a good brand and make nice products.
The first iPhone didn't run third-party apps. Also, the average number of apps paid for per smart-device is < 1. Most people just use free apps.
Those free apps — and their users — are essentially free riders on the CapEx of OS framework development, since Apple can't put a tax on income an app doesn't have. So the remaining apps need to be taxed at a higher rate to compensate.
> Those frameworks aren't optional frills for the sake for developers' benefit, they're basic functionality that end users already paid hundreds or thousands of dollars for.
There are basic OS frameworks that are just table-stakes for having a mobile OS, yes. But there are also some incredibly-specialized frameworks — things that differentiate iOS development from Android development. Reasons devs choose to build an iOS-exclusive app.
Apple has, for example, a 3D AR framework, with specialized (neural-network; depth-sensing) hardware in every device put there just to enable the 3D AR framework. No first-party apps really use it for anything. It's just there for third-party devs.
That's not "basic functionality." That's an extremely-specialized tool that only a few apps will take advantage of, and for those apps, it's a large part of what makes the app a distinctive experience that can't be had on Android.
If not for the fact of requiring special hardware that only Apple can add to the phone, it wouldn't be an OS feature; it'd be a fancy standalone SDK that Apple recoups costs on by selling to developers. Same as they sold e.g. WebObjects, back when.
Think of it like this: a city will build most roads "for free", with no increase to your taxes. Those roads are table-stakes to running city infrastructure. They take them out of the budget by reallocating funding away from other things, because citizens would riot if their taxes went up with every road built.
But some very-capital-intensive roads that not everybody in the city needs equal access to — e.g. bridges — are built by the city to be toll roads. The business model for these roads is different: rather than the costs of building them coming from the treasury, they're passed on directly to the people who are most advantaged by the road being built: exactly those who will still use the road even with a toll, meaning exactly those who are economically gaining from travelling the road.
More often than not, that's businesses (e.g. freight/logistics services.) The 18-wheeler delivering your groceries is paying to use the more-efficient route over the bridge, because that route saves it money, and so increases its profits; and the trade still makes sense even when a part of those increased profits go to the city.
> It's amazing how far people will go to justify a monopoly squeezing everyone it deals with just because they have a good brand and make nice products.
I'm just trying to explain here why Apple think they're owed 10% of devs' money. I'm not saying they're right in that perception. Just that it's clearly a tempting chain of logic from their perspective.
Also, it's a chain of logic that I believe is correct when applied to small businesses (like the aforementioned small music artist getting deeply sampled by a song that makes a lot of money.) I don't see any difference in applying it to a monopoly.
Apple's App Store monopoly enables the extraction of "what they think they're owed" on a scale not possible with regular market players, and I'd say that that's definitely bad — but the answer isn't to reject the whole chain of logic of "your profitable thing is 90% my copyrighted IP, so I want royalties" being a valid business model. It just means that Apple should have the power that enables that extraction taken away.
I would like to see a world where platforms are forcibly opened - it seems like any downside could be easily mitigated with competition or regulation. If Apple wants to be a privacy platform great. But they don’t get to take an arbitrary cut out of every companies bottom line with no recourse because they own the hardware. I think anyone saying the potential bad effects don’t have enough imagination as to how well things can work when everything isn’t owned by one company. You could even argue it’s anti capitalist if you wanted.
They don't — the users bought it, it's theirs now. It should be illegal to restrict hardware like this.
How would this have an effect on free speech?
There are times this is appropriate - there are times this is not.
Let us rephrase the question. Does iOS compete with Android in the operating system market.
"Customers don't buy operating systems. They buy devices," Cook said."
True. Operating systems can be had for free. Customers generally do not buy them (as a separate item), but they do choose them, when they are allowed to do so.
What if customers had the option to buy Apple devices without Apple's choice of operating system pre-installed. Apple would never let customers have that choice. A million excuses.
"Tech" companies, as well as Microsoft and Apple, remove choice. Users pay nothing for the OS. Someone else pays (OEMs in the case of Microsoft). The OS is pre-installed. Choice is removed. No different than a "default setting" (e.g., "default search engine" for which Google paid $1B to Apple in 2014). The friction to change a pre-installed OS or default setting is too great for most customers. The companies know this and exploit it.
Cook suggests that if the customer wants another OS, one that allows a wider variety of apps to be installed, then she can buy a different device. How is that for interoperability.
The OS, when controlled by an intermediary such as Apple, is a means of control over users (as well as developers). Any argument that theroretically the most safe, secure and private OS by design is one that the user cannot fully control is unconvincing. If a customer wants privacy against Apple or its business partners, for example, iOS is not designed to offer that.
Let's say that's both true and a good quality of the app store that could be lost on another curator's store.
This is still not a problem, because Apple can instead improve the iOS permission API system to achieve a similar result. The store that delivers you the app is irrelevant - the permission model is what users should be expected to learn, not where they get it from.
This is a computer literacy problem and is the user's responsibility, not the platform. Not to sound too harsh, but how long will users like Grandma - who don't know better - live? Should we cater the entire system to these (comparatively) incapable users when they are a disappearing demographic?
Not to mention, Grandma won't even know how to enable a third party store, so Apple has absolutely no leg to stand on. Apple will continue to make a killing being the default store since they are posturing that their users are too dumb to do anything else.
Insurance companies are even considering whether they have to create a new class of fraud insurance that becomes activated after a certain number of years of age.
To put it simply, we all become grandma
So I could write an app that interrogates the cellular network and other sources to implement location tracking (cruder than GPS but good enough for many purposes), snoops local wifi networks for information about connected devices. Even if it couldn't run in the background, it could snoop network traffic from iOS built in background services while it was running. If it had a built-in browser function it could track whatever browsing activity it liked. I'm sure there are plenty of other snooping activities that could be implemented that I can't think of in 5 minutes.
So there are plenty of ways such an app could violate your privacy, and you would never know. Right now, such apps have to pass App Store Review and such activity can be detected and the App kicked out. So side-loading potentially bypasses a lot of controls that can't really be implemented directly in the OS.
Users like yourself might assume that Apple could prevent these things in the OS, might think that even with side loading this is Apple's responsibility to protect you from it, as you seem to do. That a "good OS" as you put it would not allow these things to happen even in side loaded apps, therefore iOS can't be a "good OS" if side loaded apps break your privacy in ways you hadn't anticipated. But it's not all about the OS. This is the sort of reputational damage Apple is trying to avoid.
I'd expect the store to come with standardized packages of capabilities for common kinds of apps.
An App Store App can be granted low level network access etc because it can be vetted and censured if found in violation of policies. Side loaded app developers will demand the same access.
A "side-loading lobby" wouldn't have grounds to demand more. (The overenthusiastic copyright lobby would probably have better luck in getting their demands wired in, going by history, but that's another issue.)
If it's a choice between permissions and not using the app then users will give them the permissions, and that is the choice app developers will give users, if they are sufficiently large to get away with it (Facebook, Fortnite, etc).
It's not that I expect Apple to jump right on redesigning their OS. It's the claim that usable security is incompatible with universal computation, requiring a locked-down app store, that I'm objecting to. We have promising ideas about how to do better. We have actual experience of a handful of mass-market OSes, none using those ideas. If we had a lot of diverse experience of mass-market OSes and none of them worked, that would be a powerful argument from experience. But I think in our reality it's just status-quo bias.
(Fuchsia apparently is capability-based.)
An App Store has the ability to load executable code that might do anything onto your device. I don’t think an OS can just opt to do nothing about this.
Some basic guard rails, designed to dissuade the technically unsavvy seems like the least that could be done. Additionally, I think there would need to be a malware management system, similar to ones on other more open platforms like macOS or Windows.
(1) Which government? Governments have limited jurisdictions, so, e.g., the U.S. federal government, or the State of Michigan, is going to have a hard time prosecuting a Russian citizen in Russia.
(2) Under what laws? There are a lot of things that are malware that aren’t strictly illegal, at least not yet. Laws like this aren’t easy to write, either. They almost surely need to include the element of intent, which will make them hard to use.
(3) What agency (in each country) is going to be given the responsibility *and budget* to enforce the anti-malware laws (once they exist)? You’re proposing the creating of a fairly large new bureaucracy for most places.
(4) For good reason, the justice system in most places moves slowly. Presumably, malware apps will need to be left up at least until the criminal investigation is complete and a court order can be obtained. Possibly until a guilty verdict.
It seems so much more efficient to put in some up-front barriers to malware stores.
I’ll also just point out that we have had malware problems for some time and the threat of criminal prosecution does not seem to have proven to be a deterrent, so I don’t think we can count on it now.
(2) For sure new laws would need to be created, and it would be difficult.
(3) Right now that "agency" is Google and Apple, and even though it is additional bureaucracy to bring those functions into something controlled by citizens, I think that is obviously better.
(4) Let's see if we can stretch existing criminal processes into this problem domain. For severe crimes, an individual can be arrested and have to pay bail to go free. How about the allegedly illegal software has its certificate revoked and is reinstated if bail is paid? That would be for "felony"-class software; maybe just tickets and fines for misdemeanors.
> the threat of criminal prosecution does not seem to have proven to be a deterrent
I believe this is largely due to the very high levels of anonymity that are currently possible on the platforms where malware is prevalent (Win32). It is much less of a problem on the platforms where anonymity of software creators is mostly removed (iOS and Android). I think it is VERY interesting to ponder a scenario where the government removes the anonymity, rather than a corporation.
It won't last, but by golly has it been successful. No wonder, history is replete with examples of this. Only difference is that as money continues to devalue, the nominal financial heights seem ever higher.
That's only true if the judge is petty and unprofessional. Sure, judges are people, and people could always give into emotions. Though I think that's a pretty big leap to say they are "toast" for disagreeing.
Apple is the most developer hostile company.It charges $100 every year to devs for developing apps to it's platform. And additionally charge another 30% of their business. The worst thing is apps cannot use third party payments, why? Some people argue it's for security. I disagree. It's greed.
Tim Cook said it does not charge companies for services apps serves to end users e.g Uber, e-commerce, etc. Are your serious? It's like postal service saying hey we need 30% of every IPhone we deliver. Or the workers at china demanding cuts on every financial transactions that happens through the iPhone.
Some even argue devs need apple more than Apple needs devs. Do you guys know why Windows phone failed? Cos they didn't have enough devs developing enough apps. Take aways all the apps from IPhone, and what is it? A Brick.
Users Will Pay: $100
Dev Profit per $100: $60
Apples Cut/Profit: $30/$29.99
Dev Cut/Profit: $70/$42
In reality it's too complicated to figure with a simple formula. But, he was right if margin is a fixed cost (like, all initial development). If margin is purely an incremental cost (like network costs that increase with each sale), then he would be wrong.
For decades, developers were lucky to see 50% of the retail price. More likely they'd see 20-40% after the retailer and distributor took their cut. And then this 20-40% has to pay some very expensive licenses for software development tools (we forget that these tools used to be commercial software) as well as licence fees for any toolkits you might have used (such as Unreal Engine).
> Dev Cut/Profit: $70/$42
Apple's cut is $30 but their profit certainly isn't $30 minus one cent.
Obviously there's the hard cost of transactions, which includes but certainly isn't limited to merchant fees. If it's an international app, there's the currency exchange involved in selling that app in local currency, under local merchant rules. Apple also absorbs various costs caused by avoiding and dealing with fraud. The transaction could be performed with gift card, which means maintaining that network, physical manufacturing costs, retailer profit margin... I seriously doubt that Apple even breaks even on the 70% when the payment uses a gift card.
There's the work Apple does in policing their store. While it does irritate developers, the end result is that the App Store is significantly less overrun with scams and junk than it would otherwise be—which means that customers are going to be more trusting of your app than would be the case if the store was a total free-for-all.
Then of course there's a subset of consumers who discovered your app because it's in Apple's app store. Providing you these eyeballs is valuable and worth something.
And of course there are a lot of soft costs—Apple did put a lot of work into all the resources for developers. How you personally believe these should be accounted for is obviously a matter of personal opinion, but that work does cost money and has benefited developers. There's an argument to be made that some amount of it could be assigned to Apple's app store revenues.
The physical gift card network is likely vastly more expensive. Not only are there frequent sales on these cards (I have no idea of why or how the economics of them work) but the cards need to be printed and the retailer will take a (small) cut.
Lastly, paid apps subsidise free apps. There is a ton of free apps, both from small indie devs and big businesses. They all pay $99/year. I'm pretty sure the bandwidth cost for all of Google's apps is a few orders of magnitude higher than that.
My, relatively unfounded, suspicion is that the App Store has a profit margin of around ~60%. Apple overall seems to strive for a gross profit margin of around 40% and it seems likely the App Store is doing a lot better. Of course this highly depends on what you consider part of the cost associated with the App Store.
Assuming Apples takes their cut from gross revenue and not margin, which I believe is true.
Apple's cut: $30
Costs (including dev and mktg): $40 (60% net profit)
Profit: $30
The success of the platform always goes around the user base, not the developers. Developers make money from users, so the developers follow the user, not the other way around.
Lets ship iPhones which cannot install any third party apps and see who goes bankrupt. Apple or the app developers?
No one with sane mind will by the iPhones. Where as devs can always make money from other platform like web.
Apple needs devs more than devs need apple. Proved !!!
Well you could charge developers per download. I find these arguments very audacious and entitled. Saying that developers are not entitled to profits, only apple is, with a straight face, is... remarkable
If this isn't a monopoly, then what the hell are antitrust laws for?
What Apple is, is a private corporation with certain standards and rules for their products (which is one of the things that makes them desireable in the first place IMO). You have to obey these rules to get the benefit of their distribution platform. Millions of people end enterprises do because they believe those benefits outweight the cost and risk, us included.
Imagine I want to sell my goods at a local farmer's market. I have to get their approval, obey their rules and pay their fees. It is up to me to wage in pros and cons. We accept that as perfectly normal. If it was the only farmer's market in the country then it would become problematic.
What should happen is that this regulates through market forces. If indeed enough people are in protest of those rules so much that they start voting with their wallets elsewhere, thus hurting Apple's bottomline in a meaningful way, then the market just created pressures for Apple to change those rules.
> Microsoft makes gaming consoles that run only Xbox OS. Xbox OS runs apps that others create, but only Microsoft controls (they can dis-approve of you at any time, and can change the rules at any time). Despite paying fees and sharing revenue with Microsoft, that developer cannot create any other revenue for themself without also paying-off Microsoft.
Now do the same with Sony and Playstation, Nintendo and their consoles etc.
A million times this.
I own an Apple phone because I want a device that works like an appliance. I don't have to program my toaster. I don't have to worry about security risks in my washing machine. I want the same consistency and dependability in the device I communicate with. Android doesn't deliver this.
If I want to tinker with something I'll get on a Linux computer.
Really? Here's some quotes from her:
“The gaming industry seems to be generating a disproportionate amount of money to the IP you’re giving them and everyone else”
“You don’t have competition in those in-app purchases, though,”
“It doesn’t seem to me that you feel any pressure or competition to actually change the manner in which you act to address the concerns of developers”
I suppose that doesn't say exactly how she'll rule, but it seems like there's at least some indication of how she feels about it.
This is not true. The judge's job is to follow pertinent line of inquiries to the case and get responses from the plaintiff and defense. Not pursuing a line of questioning might indicate that the questions were already resolved in briefs, and are therefore not needed in open court. Open court is a very, very small part of these trials, so trying to get a read on what a judge thinks based on questions in open court is spurious at best.
If Apple either lowers fees or comes up with an API allowing alternative payment processing this all goes away I think. This is what developers care about. This isn’t really about alternative app stores, I don’t think Epic or any company cares about the distribution model ok the whole, and certainly it’s not something the average consumer is thinking about. See the lack of success with alternative app stores en masses on Android for example. It’s the payment model thers got the whole thing twisted up.
The irony here is if they just charged more for a developer license Thera based in the size of your org I think everyone would be happy, and it would compensate Apple for the lowering of the processing fees.
If it was 5% I don’t think this trial would have ever happened.
I am stilll really interested to see how this turns out
"Without us the world would turn into hell. Our centralized control, punishment, extortion, and dictatorship are the only way for all of us to survive. Otherwise the hell would let loose and y'all wouldn't want that. So, obey! Pay your share for our protection!"
This is absolute classic and through the whole human history this was the main narrative for dictators to defend their position. The same goes in Russia, China etc. — everywhere there is a dictator, there is this exact rhetoric. They try to scare and paint themselves as the only barrier that protects paradise from hell.
I also want my Apple devices to be locked down (security wise) - secure and sort-of privacy enhanced digital appliances for research programming, writing my books, and as part of my personal digital life.
I know that it can be rough on iOS and macOS devs, but I buy apps, and hopefully the extra hassles are compensated by making sufficient money.
as many people have mentioned before, one of the main reasons people choose iOS is that it removes the choice and worry about unintentionally installing malware.
opening up the AppStore like this i think would allow Apple to ease up a bit on the gouging they’ve been doing now and instead become a pro-active leader in creating a specification/platform that others can adopt.
But it will remain the only store on iOS.
On the other hand allowing users to use their phones as they see fit would result in huge loss of profit. Users like me would literally never pay a penny (apart from $1200 for the hardware) to Apple after that happens.
I don't buy Apple devices, and so am not affected by their restrictions.
Even if for the simple reason that I find other OSes and devices that run them shit in comparison.
Apple needs to be forced to enable alternative app stores, like Microsoft got forced to offer alternative browsers, because they will never do it on their own.
Since these issues are increasingly covered in the media and people are waking up to these issues, I am optimistic that things will change for the better in the near future.