Because they give all their devs 5k displays.
Edit: well we have uh fewer employees …
You would hope so, but behemoths like Apple just don't care and don't have to. I'm guessing it would take thousands of returns before it even made a blip on their radar.
Apparently there are some AMD desktop GPUs that exhibit similar behaviour, but obviously an extra 15-20W draw is far less of an issue in a desktop than a thin laptop.
Either way, this machine is coming up on two years old. It’s not gonna be fixed, ever. I already sold mine because of it.
How were you able to return it? My MBP 16' gets really hot without an external monitor. And I'm getting nowhere with my complaints.
Though, a few months ago I had contacted Apple about a different matter and mentioned these problems to the agent who then told me that was the first time they and their colleagues had heard of this issue.
Their tone and the very many words they used to convey this told a different story. Going to be an interesting case when I finally have time to get this sorted.
Edit: Not saying it's company policy to deny this issue exists. It could just have been this agent not wanting to deal with it (maybe because it'd end up in a concession which would look bad on his profile?)