We didn't know the AC company we chose didn't normally do them. They told us about it, sold us on it, and then royally screwed up the installation. We had them fix it a few times, then they had to basically replace all the inside heads. And even after that, they still aren't right. Some of it is simple incompetence, but some of it had to do with knowing how to install a minisplit in particular.
We're now paying another company to completely replace it, just 2-3 years later. The manufacturer's warranty is gone (Don't buy Lennox! 2 year warranty and garbage hardware!) and the free (warranty) labor from the AC company isn't worth the time and hassle.