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Comment by lifeisstillgood | Hacker News Reader

Its weird how luck plays a part in all this - I remember as a Student temping for the giant Audit firm, Arthur Andersen (become accenture eventually). I was doing something like typing from one system to another. I think I found VBA and demonstrated how I could do a weeks work in a lunch hour.

My boss took one look, freaked out and I was back at the Temping agency.

We are still very far from a Software Literate society.

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My dad did this for someone's whole team as a favour because he overheard what they were doing over lunch or something like that. Later, he met the manager of the team he'd done it for and asked if they were going to transfer any of the employees that got freed up for the work and she said "no, there's still lots of work to do and the speedup, while helpful, wasn't major."

Went to her retirement party a year later and got the truth: Her pension was tied to her salary as a manager as an average of her last three years, and her salary as a manager was directly tied to her number of reports. If she'd have given up half the team as she could have, she would have lost hundreds of thousands of dollars over the rest of her life.

There was a lot of that type of stuff going on when computers first came in and hackers here and there started optimizing things. Individual interest and politics doesn't disappear.

It wasn't the humble beginnings of my programming career (far from it), but I still ran into a similar situation in an internship at a recycling company, just a couple of years ago. "Hey we got all these daily excel sheets that someone needs to sit down and aggregate into these monthly balance sheets." A couple hours of VBA later and I had automated it.

Then a few days later, I happened to talk to someone from the accounting side about this experience. She mentioned that they were actually also tracking these same numbers and apparently had an automated system already. The production floor just knew nothing of it and had been doing the same task by hand forever. I guess the realization how inefficient organizations can be was probably the greater learning experience for me there.

Same story here. Was working for a manufacturer doing help desk/support. One of two people in the dept. First task was to help someone in a different dept sort through PDF files, and rename them to the company standard format. I wrote a python script to do this instead of renaming one by one.

Got reamed because "there's no way that is accurate and it might mess something up".

They where renaming the file based on the date of review, and the creators name.... Both of which were in the damn metadata.

If your position was independent enough, you could maybe get by with a "show me a mistake, and I'll acknowledge and fix it and eat crow. If you are just guessing, go look for an error."

Or if there was storage space enough, make a mirror directory with copies renamed, so there was obviously no loss of original files, then invite them to check as many as they wanted.

I do understand that many people don't trust automation like this, I've been there too.

I have a rule that helps me be a decent human being. Automate to make my jobs easy, never automate someone else's job. Too many hot shot software developers think that putting someone out of a job is a good thing

Your story is probably the more common one by far. Most employers and managers (especially for starter/entry-level jobs) are incredibly insecure, and any sign of intellect or creativity scares them. I've learned the hard way to never ruffle feathers by trying to think or solve problems at full power on a job. Just do what's expected and move on.

> I've learned the hard way to never ruffle feathers by trying to think or solve problems at full power on a job. Just do what's expected and move on.

This might be the saddest thing I've read recently.

Trust in Mr Schumpeter :-)

It's also why the nimble newcomer can often disrupt and slay the giant incumbent. It's a lot easier to create high-performance environments when you have teams small enough for all members to know each other personally than when you have hordes of people and have to use lowest-common-denominator bureaucracy to manage them in bulk.

I'm doubt much of this behaviour is driven insecurity / fear of intellect and creativity - it's mainly an incentive problem IMO. If I'm incentivised to keep an inefficient manual system going, I'll fight for that inefficient manual system until the bitter end. Sending a smart but non-business-savvy temp back to the temp agency is small potatoes.

I don't think it's insecurity all the time, although I have run into people who refuse to trust an automated process because they can't see the work getting done...

I think a lot of resistance is due to, like others have said in this thread, unexpected incentives.

If someone's career progress, financial incentives, or work politics require the status quo, no changes will be welcome, and might even be perceived as an attack. (Yep, been there.)

If you miraculously can get the incentives changed, then you can make progress...

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