Go Daddy to Sell Itself to K.K.R. and Silver Lake
dealbook.nytimes.com
dealbook.nytimes.com
Congrats to Bob Parsons, GoDaddy is pretty much the poster boy for bootstrapping (although Bob was already quite wealthy from a previous business). Apparently many people don't agree with how he ran the business and you are free to have your opinion, but I think most of the controversy at the end of the day was isolated to a few legally pressured decisions (regarding shutting down web sites, such as rate a cop) and a few bad apple executives (buying/selling domains at their own auctions). On the whole, I've been a happy Go Daddy customer for 10 years now and haven't had a single issue.
* Unusable interface
* Overpriced domains (overpriced everything, actually)
* Questionable spam practices such as calling you at all hours of the day and spamming your email desperately trying to get you to buy more godaddy products
* More ads than content on shopping cart and product pages
* Pages with huge "CONTINUE (and add $29.99/mo email+superAWESOMETASTIC email hosting to cart)" and tiny "Continue without adding to cart" links
* Support that makes Comcast look fantastic.
* Low quality products overall. Find me one serious developer that would use godaddy's shared or VPS hosting services.
* Random censorship of it's customer's web sites hosted there
* Alleged theft of domains[0]
* Killing of elephants
Godaddy tricks people who don't know better into using their products, then makes an impossible maze of an interface to discourage leaving. Godaddy is like a shameless salesman that will do anything to get you to just buy one more $19.99 something or other. If you model your business after that, best of luck to you, but i won't be a customer any time soon.
[0] I'm not sure if there was ever conclusive proof of this, but it sure looked suspicious. Grain of salt.
I'd say I'm not the typical GoDaddy customer, with about 8-10 annual domains from coupons...but I'm not dissatisfied.
By comparison, without coupons, a godaddy domain is $12, and from looking at their site it appears to be an additional $12 for whois privacy, and i couldn't find their SSL certificates start at $50.
It's true that godaddy runs a ton of promotions that make their domains cheaper, but you're spending a lot of time to get the price down to their competitor's normal prices, and without the extra goodies you get with them.
I'm guessing this means the ad campaigns will continue as before? Damn. I was hoping (for a few seconds) that this might clean things up a bit.
If you're the founder of a startup, this is worth a few minutes of your time to read:
Also, "We aren't here for a long time, but we are here for a good time" has been one of my favorite quotes for awhile. Always makes me laugh.
I transfered all our domains away from GD and it's actually pretty easy once you get the hang of it.
The settings (mostly just nameservers) transfered automatically.