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What I especially hate is that where I work, executives will send out e-mails about something with the body "please see the attachment about blah" and then include the actual message content in an attached word doc. On the upside, I've learned that anything sent this way can safely be ignored.

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I'll do you one better: bug reports filed as screenshots of a web page showing an exception message pasted into a word document, attached to an email. Of course, the screenshots had been scaled down to fit on a portrait page, so the text of the actual exception (the only information we actually needed) was too small to read.

Good times.

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