> But a string of ProPublica investigations found that Intuit had made Free File difficult to find, in one case adding code to prevent it from being indexed by search engines. As a result, many users who were eligible for the free TurboTax filing may have been diverted to paid products.
In one case adding code, and in most cases it’s just terrible UIUX and it’s so bad you don’t even know from where to start if you were going to investigate it.