Your startup should clone the "Send Feedback" feature of Google Plus | Hacker News Reader

Your startup should clone the "Send Feedback" feature of Google Plus

9 pointsgourneau15 comments

This is a great tool, and makes me want to send feedback to Google. It just abolished the cognitive load it takes to send my feedback to the Google.

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We're actually building this sort of tool. http://bugherd.com

At the moment it is a more traditional bug tracker, but the side widget is designed to accept anonymous feedback in this sort of form as well (coming soon).

Does your site dogfood? I don't see a widget, I want to use it - not watch a video about it.

Your service looks slick and I would seriously consider using it if it would allow anyone using my site to report bugs and to provide feedback, not just registered "users" to support your tiering. My visitors are my primary QA team.

Hopefully feedback widgets (e.g., UserVoice) take heed and develop this and/or someone throws an open source equivalent together; I'd love to fork this on Github, lots of potential.

I loved the fact that they implemented a send feedback on it. If only Chrome had a send feedback button option!

But I don't think it's that intuitive to black the info out. I've sent a few blackouts already and I didn't even realize I should black out the info. I didn't know I could do that until I saw someone else do it. So I think they need to make that part a lot more obvious.

Your startup doesn't have time to develop this (it's not trivial).

Someone should offer it as a service instead.

That is what I meant by this post. This is a widget I would like the embed without having to think about it.

Yeah it's quite thoughtful, although the "black out personal information" feature seems like a bit of a dark joke.

Why do you think it is a joke? My membership would go nuts for that feature. I think it is the most thoughtful part of the mechanism.

For those of us without invites, what's the feature like?

It let's you markup DOM elements on the current screen so you can point out where the issue is.

(Also allows you to black out personal information, but the blackout in the second pic, I did.)

Then allows you to add notes and submit meta data.

Edit 2 - Better pics:

http://imgur.com/a/RPof4

https://plus.google.com/106189723444098348646/posts

Click on the cog at upper right => choose "Send Feedback"

Is the blackout automatic? Or must it be done manually?

The blackout is done manually.

You can see it here: http://www.google.com/tools/feedback/intl/en/index.html

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