How difficult is it to switch from the Cox-owned Panoramic WiFi gateway to one's own modem and router? Is it necessary to contact Cox technical support, e.g. so they can change the MAC address (or equivalent) associated with the customer's account?
https://www.cox.com/residential/support/cox-certified-cable-...
I had a bit of an issue with such a modem. It took a couple of support chats calls to get it going but it's been fine ever since. I did seem to be related to the MAC, but the expectation was that it should have just worked.
You’re going to need: A new modem A new router
You’ll need to talk to Cox and give them the HFC ID and Serial number.
Then, you’ll need to connect everything, and configure your router so that it’s secure.
That’s a nebulous word, ‘secure,’ because my security might be different than yours, but you’ll want to make sure the router is locked down so outside attacks are avoided, and the neighborhood isn’t using your services.
So, take that in consideration.
What are some key settings you would recommend to prevent these exact things? It's a bit challenging to grok all of the advanced router settings, and I don't think mine comes with "locked down against outside attacks" presets.