We changed the url from https://www.servicenow.com/company/media/press-room/servicen..., which is a corporate press release, to a third-party article which gives more background. If anyone knows a better article we can change it again.
Corporate press releases [1] are a bit of an exception to some of HN's rules (such as "please submit original source") because they are suboptimal for curiosity [2]. Mostly they are bland boilerplate, and often are written to conceal as much as they reveal. So we tend to change them to the best third-party article that anyone can point us to.
[1] https://hn.algolia.com/?dateRange=all&page=0&prefix=true&sor...
[2] https://hn.algolia.com/?dateRange=all&page=0&prefix=true&sor...