Show HN: Can anonymous chat within identified groups create better discussions?
freeversation.com
freeversation.com
My gut feeling is that:
A) To first order this won't really work. You can't really be anonymous in a closed group. In a small closed group you can't be anonymous at all (the degenerate case, two people, is obvious; writing style is an identifier in larger groups) and in a really large group the stakes of letting your mask slip are too high and will squelch serious conversation, while the lure of the big crowd will drive trolls and comedians.
B) To second order this could work great. The second-order advantage of this is the useful social fiction of anonymity. Anonymity doesn't have to be cryptographically strong to be useful. Think: a masked ball. The masks aren't that highly effective - that seven-foot-tall masked woman is pretty easy to ID, mask or no - but if everyone plays along the game can go well. Plus, you can get plausible deniability, which can be very useful in social situations. ("No, it wasn't me who confessed that secret in anonymous chat. It must have been some other native speaker of Finnish from a basketball team in Toledo, Ohio.")
C) But, alas, I'm not sure use case (B) is significant enough to drive a product on its own. Nor that it will be easy to get the site's culture off on the right foot.
A great experiment; I hope it goes well despite my worst fears. We certainly need many more alternatives to the "stand naked in front of the world on the Googleable Internet" model of online conversation.
Even in smaller groups though, people may be able to consciously subvert their mannerisms and still get their point across. Not saying it will be easy, but I wouldn't rule it out.
I agree with the plausible deniability point, but i think it can theoretically apply equally to small (and by small i mean at least 10 ppl) and large groups alike. There are many ideas that are not too controversial, but just touchy enough that plausible deniability would be sufficient to overcome the anxiety barrier. This would only work for comments that a user would have no problem being suspected of saying, as long as noone could categorically prove it.
The good: Open discussions about sensitive topics with fear being singled out. A good example of this is that someone posted about the company doing more to accommodate individuals who are transgender. Obviously, the person who posted it wanted to speak out with fear of stigmas attached. Also, it has been great for openly discussing what we think the company is doing wrong.
The bad: There are some bad seeds that have been very negative about the company, how we work, what we focus on, what tools we use, etc. This in and of itself is not bad, but it isn't always a discussion. Instead, it is more in line with trolling.
Overall, it has been good for us, but we are constantly looking at how to make it better. Like how to promote the good aspects while trying to discourage the bad.
At least then, the "bad" practices can be discussed without the noise that the trolls bring.
In terms of participants who contribute nothing to the discussion, keep in mind that whoever starts the conversation chooses who to invite. Presumably, those invited will be relevant in some way to the topic being discussed.
Chairman Mao called for a hundred flowers (opinions) to bloom. He invited criticism of the system. At first people said "It's a trap" and no one seriously criticized, only token critiques were offered. Perhaps similar to modern suggestions about policies for washing mugs, what sort of free coffee should be available in the breakroom, or if there should be a third bathroom for transgender. Things that don't represent any serious challenge to the existing order.
Then Mao made clear he really wanted criticism of the system and no one should hold back. So people started talking about what was wrong, and telling the truth about the failures of totalitarian communism. These criticisms were considered "absurd", the people were labelled trolls ("rightists"), rounded up, and executed in the Anti-Rightist Campaign.
If you want honest feedback from people, calling them trolls, with the implicit threat that criticism is wrong and should be eliminated, is not the way to get it.
The only way to have real honest feedback in a small group is to listen sincerely, and eliminate punishment of dissidents. This can only be done through trust, which is developed slowly and with difficulty. 99.99% of the time when corporate says to trust them and it's OK to make suggestions, they are lying and intend to identify and destroy anyone who seems to be a threat to their agenda.
I guarantee that if we collect a list of all the actual "troll" things that were said, most people outside your system will see significant numbers of them as representing valid criticism, and therefore unmask the truth that labeling the criticism "trolls" is an exercise of power to eliminate minority dissent.
There are people who are inherently negative and will complain about absolutely anything, justified or not, if there is no moderation from social pressure.
There are also people who don't have their company's best interest at heart, or who just like to stir up trouble for the sake of it.
Many of these cases come very close to the Internet definition of trolling - adopting a controversial position not because you believe it, but because you want to get a reaction out of people. You can't just assume that all criticism is valid.
We have changed lots of things about our process and tools because the managers listen to what we, the developers, designers, QA, etc, say and ask for.
As we grow (doubling this year), our biggest challenge is maintaining the communication. Management wants, and I believe they are sincere, to have a way for anyone to complain or point out what we are doing wrong in an open and safe way. Part of that means being able to post anonymously. We once had a great discussion questioning why we are growing and why we focus on the market we do. These are big topics, unlike washing dishes and choice of coffee.
The problem is not people complaining or questioning what we are doing. The problem is someone anonymously saying "x sucks" then not having a discussion. Yes, X does suck, but if the person posting this isn't willing to give examples of why it sucks or suggest how to fix it, I consider it a harmful use of the anonymous post.
The last paragraph is where you give an example of bad use of anonymity. You state a situation where someone says X sucks, and it is known that X does suck. This you say is harmful use. But it is not harmful. The person says X sucks, and X does suck. Since you know that X sucks, you yourself and others must know why it sucks. Saying it is not only wrong but harmful to state what is obvious and known at your firm is yet another indication that you have a corporate environment of fear and reprisals. Obviously someone doing "harm" should be gotten rid of, therefore, accepting your assertion it is harm, the person should be eliminated. Not considered though is that the person is obviously NOT doing harm and that stating so is unfounded propaganda to squash an unpopular statement of truth.
[just to clarify, given the replies - i am talking about repeating in parallel, not in series. the idea being that errors might cancel out, rather than accumulate]
I (translation of a la carte party) have achieved a balance
between the universal and Google, and I need to translate
the conversation. Not only, Blip.fm, from how to move from
the language of two additional multi balance.
I think two languages is bad enough.Perhaps start every message by the Google Translate or something similar (eg English -> French -> English) to hide the writing style. Otherwise, as already mentioned, this is very revealing of who the author.
Though I guess those semantic specialists from HR could do some damage.
I suppose that the user could take a second to approve the recycled message before sending it though.
I also find some anonymous surveys interesting when they are placed in my mailbox and come with a unique identification number. When asking about this uid, I am always told it is for quality control purposes or such. Yeah right.
Anyway, the proposed idea is interesting. I could see it being abused though. Someone from management, A, who wants to know what you really think of them could set up a fake discussion using several other sign ins from coworkers B C and D (and of course management has their passwords, that's required per the corporate contract), puppets who then ask "What do you think of boss A?" followed by puppet accounts B-D saying A is a jerk and then listening to see your response. This is the sort of thing that happens with the sort of jock management that infects many workplaces.
It's possible to promise confidentiality, but you should be extremely suspicious whenever someone guarantees anonymity.
But good luck, I think this is a pretty cool idea.
And depending on what it is you want to say, you may have a lot to lose. Have you never taken a class with a teacher who displays blatant favoritism, or is sexist or racist enough to make a difference to you, but not to the administration? Being able to say something without an authority figure being able to punish you can be pretty important.
To pre-select the group of people who can participate, you might want to look at a model like Yammer, which validates accounts based on the email domain. This way, you wouldn't have to invite specific emails (which would make me less trustful of the anonymity). If you go on Glassdoor, you see a lot of this dynamic where employees will write reviews meant more for the company than for perspective hires. It's because a lot of companies don't have a really good feedback system where the anonymity can be trusted. Might be a good use case to focus on in the beginning.
Where it's a cool idea is when the anonymity is used to nullify influence of prominent users for a community that has that as a problem. You'd need a sufficiently interesting topic with that need, though.
The idea being that in a totalitarian regime like North Korea (or to a lesser extent, the countries of the 'Arab Spring'), it's well known that even the elites are discontented and would support the overthrow of the regime. But there is a knowledge problem, a coordination problem, that they cannot be sure of the support of all the other elites and factions. If they declare their opposition publicly, the still loyal elements will dispose of them. But private declarations which are safe also do not reach enough people to constitute any sort of Schelling point. (This is one of the main points of protests: taking risks, demonstrating solidarity, and a genuine costly signal. If there's sporadic gunfire and suppression from the regime, all the better - scare away the pikers.)
On the other hand, suppose you had a secure anonymous forum for, say, just military officers? With one of the anonymous e-voting schemes integrated to get a headcount of subversive questions like 'how many of us officers would support a regime change?' Then maybe public protests would no longer be the best way to solve the coordination problem for coups...
As a tangent I wonder if there's some sort of lossy compression you could do with English that would mangle this enough to make text anonymous. People have suggest google translate a few times, that's using a translation tool to hide some of the original meaning. Has anyone done a dedicated library to mangle text this way?
If I recall it correctly, it's an iterative process: 1. you create a question list 2. every expert answers the questions (anonymous) 3. a secretary processes the questions and makes an overview (+ creates a new question list if there's no consensus)
Like that every expert has equal amount to say, without compromising the identities of people.
The main disadvantage of the Delphi method is that it takes a lot of time. Maybe you can change your concept to "Delphi on the cloud" -- cashing in on company's that want to make accurate forecasts.
Great idea though and I think this would work great as a enterprise tool to help honest discussion where company politics can get in the way sometimes.
As for how the interaction would differ? Depends completely on the people involved.
I still don't see any difference between this and regular IRC.
There's no requirement on regular IRC to use your real name. Make up a random name if you want.
If you're too lazy to pick a random name yourself, you could automate it with something like this:
#
# IRCUSER is set to a random dictionary word
#
BIG_RANDOM=$(echo $(($RANDOM * 2))) # A number between 0 and (32767 * 2)
# Note, this will not be regularly distributed
# but who cares?
export IRCUSER=$(head -n $BIG_RANDOM /usr/share/dict/words | tail -n 1)Yes, it's not different than IRC... so long as you had a bot that could create a room, invite n people, install an irc client on their machines, get them in the room, teach them how to use it, etc, etc.
This is an attempt to make it easier. This is like the dropbox of inviting specific people to an anonymous irc room. It's nothing new, nothing innovative, but it makes it easier.
You could connect to any number of public IRC servers already set up all over the world. Then simply join the channel of your choice. No bots necessary.
As far as invitations go and teaching people what to do, you're going to have to do that any way. With existing web-based IRC clients it's as simple as pointing your friends/colleagues to the website and telling them to join channel #whatever.
The general course of events is: Person A will make a comment about person B, person B will complain (under some misguided expectation that the site should be moderated), and you will have to handle the problems. And if you are in a place with a draconian internet policy, you will be paying dearly. Then the site warps to something which loses the original idea of anonymity
I see that you are a co-founder. So curious about this - did launch of Google circles affect your decision to launch or not to launch? I am asking because Google circles kind of deals with similar group bound problem, though it's not anonymous but very helpful!
It was immediately obvious who was writing what. Granted, we had a relatively low population of people writing feedback (5), but I'd imagine it wouldn't change much until you had at least twice as many people.
http://everything2.com/title/Bad-Attitude
Failures of those newsgroups were attributed mostly to changes in company culture. I'd be very interested in seeing how this works anonymously.
FWIW, I wanted to chime in on the issue raised by others. For use in smaller groups, much of the issue of identifiable style could be obfuscated by instructing the users on using generic sentence structure, word count, rate of input, and synonyms.
Or, you could even have a list of commonly useful expressions, and typing isn't an option or is limited to filling in blanks as with MadLibs. The list of stuff that's hard to say to directly is probably not all that long.
Best of luck.
It would be good if you included markdown
Here is my quite private project for friends and family — it works pretty well for us for instant discussions on a concrete topic: http://getch.at