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> Slack is definitely important because it lets people acquire some sense of personal agency again.

Care to elaborate on this? I was with you right up to the end. In what ways does Slack provide a sense of agency? I feel this might be true in my experience too. Is it because it allows for quicker feedback and validation?

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Oh, I don't mean the tool called Slack. I mean slack as in having some time and space to work on things, and also not having work too specified ahead of time. When things are broken down into tickets, it's hard to feel like you're making decisions on the ground level about what to do.

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