To Stripe: Winning the hearts of Valley startups is not winning payments (2014)

It'll be interesting to see if they'll have the same end game as the others: being too large they'll need bots for bad customer support, which translates into businesses trying to correct some problem after being flagged due to some odd event, all while not being liable for the losses caused.

When was this written?

My experience with Stripe has been good enough to never even consider using PayPal again, and I was a 100% PayPal shop for 12+ years, since eBay was called AuctionWeb and it was all beanie babies and pogs.

Super interesting read. I wish there was a 2020/21 version of this article.