1. They don't want consumers, or third party repairs, seeing Factory Repair Information. (They pick, and choose which appliance repair shops get the information, and it's tied to sales. Try finding a independant repair shop these days?)
2. They usually don't sell parts out side of warranty. When they do, they are marked up very high. (If enough models were sold, the part might have a genetic equivelant.)
3. It seems like they make repair just difficult enough, so people just buy new again? I have a family member who admits Bosh appliances are overpriced, and have short lives. She still buys the brand? I believe Bosh psychologists know why?
4. Right now I have two Bosh appliances on life support. I fool around with electronic repairs so I have them kinda working. If you get an E13 error on a Bush Washer, it's usually the drain pump. In order to open the door, you need to shopvac the water from the drain hose.
5. I've noticed the weak spot on Bosh appliances is the computer, and I get it. It's not the best enviornment for electronics. Make the computer boards similar to vechicle boards. It's pretty rare for a vechicle's computer to fail. Meaning they are built for a nasty environment.