I worked at a large online retailer in NL that got told they needed to change their delivery promise because that’s not a promise you can actually keep.
So it does happen, but probably not often enough.
I’m glad to hear that! It also lines up with my anecdotal experience overseeing a marketing department that Benelux, German, and Japanese teams were on the opposite end of the spectrum compared to American, Israeli, and Chinese teams with respect to “marketing bullshit” practices.
Which online retailer was that? Happen to have a news item to link to?
Don’t have a news article because I learned about it through internal channels.