1. Split the 12 balls into 2 groups. Place the groups on the scale. The heavier group has the heavy ball.
2. Split the 6 balls from the heavy group into 2 groups. Place the groups on the scale. The heavier group has the heavy ball.
3. Take 2 of the remaining 3 balls, place them on the scale. If the scales are even, the heavy ball was left off the scale. If one side of the scale is heavier, that's the heavy ball.