I'm not an hnreplies user, but IMO this is exactly what an incident disclosure should look:
- What happened
- The extent of the damage
- Why it happened
- Why it is less likely to happen again in the future
Software is made by people, and people make mistakes. I don't think anyone is asking for perfect software (particularly not on this forum, and particularly not for free services offered by the community). But a clear picture of the breach and why it occured allows the user to make an informed decision about whether a service is worth using.Maybe this is evidence of how low the bar is for incident reporting, or maybe its evidence of of "no publicity is bad publicity," but I just signed up for hnreplies.
Great service idea, and thanks for the honest and helpful disclosure!