I recently implemented AdMob ads in an app and I wanted to contact Google support with a question. However, any time their "contact us" assistant didn't know the answer to my question, it would respond with an Error Page saying the email the support team can't be found.

Google has huge development team to make sure to isolate themselves from any user and automate any interaction with- and responses to users.

For consumers, there is one for Google One subscribers: https://one.google.com/about/support

I've been trying to set up a private google cloud account for some experiments, however anytime i try to add a payment method there is a generic error.

Ironically, there is no way to reach their support without an active paying account, so they're basically blocking me from becoming a paying customer.

I have no confidence left in google for anything critical.