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Yeah, don't want to provide free advertising (they don't need it), but they should be as reliable as OVH for hosting servers in Europe.

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Until you get DDOSed and then they (Hetzner) null-route your server.

They claim not to:

https://twitter.com/hetzner_online/status/968085046073622528...

I do wonder if that is still the case.

edit: Maybe not: https://community.centminmod.com/threads/any-personal-feedba...

That is quite normal behavior for most hosters and it depends on the strength of DDOS. If you have to deal with DDOS frequently then you need a loadbalancer in between your service and your clients, that offers DDOS protection.

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