Right, but that doesn't refute the original point: you can support infinitely long passwords by hashing them. If we compare truncating a password to 36 characters vs hashing a password to a 36-character hash, hashing is much better. The hash is guaranteed to have at least as much entropy as the original password, up to 36 characters of entropy (yes, the hash can not have more than 36 characters of entropy, we get it, that's not the point, nobody is brute-forcing passwords that actually have 36 characters of entropy).
I'll provide an edge case example to prove my point: suppose someone has a password that repeats the character 'q' 100 times, then repeats the character 'a' 100 times, and so on, until the password contains 8 randomly selected characters. This password has (slightly more than) 8 characters of entropy, right? If you truncate the password to 36 characters, the password will simply be 'q' repeated 36 times, so the truncated password will have (slightly more than) 1 character of entropy, right? But if you hash the 800-character input to a 36-character hash, the hash will contain exactly as much entropy as the input: (slightly more than) 8 characters worth.
Maybe the example with 36 characters doesn't seem realistic to you, but my previous bank (Handelsbanken) actually secretly truncated passwords to 8 characters. I was not aware of this, and I had a password that contained multiple consecutive words (like correcthorsebatterystaple). I thought I had a secure password, little did I know my password was actually a single word because of the truncation. Now, if my bank had instead hashed user inputs to an 8-character hash, and used that as the password to their legacy system that only supports passwords up to 8 characters, my password would have actually contained 8 characters of entropy.