With a few notable exceptions this is how all print tech journalism works.
I think you're looking for a semiotic value to Fast Company stories that doesn't really exist. They aren't getting written up because something important is happening. They're getting written up because people have been talking about them. That is probably literally the only element of newsworthiness underpinning the story.
So, yeah, it apparently was just a pitch from the PR firm.
Banks don't necessarily have the incentives of being any more user friendly than fits the needs to attract and keep customers, and they can use, to some degree, lockin and acquisitions to do that job. Bank Simple, on the other hand, doesn't make money from anything but attracting savings and checking customers, which is the service i want from it, and as that's its only profit stream, its likely to work pretty hard to keep us happy...by doing the work of securing the best banks to work with, rather than leaving that work to me.
USAA doesn't let me put in future transactions such as bills, savings for vacations, etc, which puts me back into using some finance app to track that (which sucks).