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Comment by jackweirdy | Hacker News Reader

There’s also 2 native apps - if you install from the App Store, you don’t get all the same OTP features as an install from the website download

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That is a limitation imposed by the App Store's rules. We're unable to use the screen recording system permission to look for QR codes on screen. Otherwise all of the OTP features are there. You can drag and drop a QR code onto the reader to add an OTP to a record, for example.

- Ben, 1Password

Ben, can you address what is going on with the password save UX / convert to login flow?

I can try. Would you mind elaborating on what the issue is? What are the steps you're taking, and what is or isn't happening as expected? I don't work on our extensions directly, and it may make more sense to put you in touch with the folks who do, but I'm happy to take a look.

Hey Ben, I'm not the person you're replying to but I'm a long time paying customer and I have observed the same problem. See this post https://news.ycombinator.com/item?id=26799379 below that explains the issue in detail. Creating new login items is a needlessly complex multi-step process that involves converting a password item to a login item and manually filling in your username.

It's really hard for me to understand how you can have an otherwise great product but are failing at what I would argue is one out of the two most important features (creating logins and autofilling).

Thanks for the pointer! It looks like my colleague Oliver, who is on our extensions team, replied there. :) I hope what he had to say helps.

Thank you for the response. I didn't realize there was a different version of the chrome plugin. Will give it a try!

I’ve used 1Password for years and had no idea you could drag/drop a QR code on to the reader.

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