This is a duplicate of https://news.ycombinator.com/item?id=26774367

Note: everyone is getting this acquisition wrong. It's not about Dragon and their Speech-to-Tex. This is all about owning an enterprise Communication Platform (e.g. Contact Center, etc).

I'll repost my previous comment from the other HN thread below:

----

Everyone is wanting to take on Twilio. Last September, Microsoft first announced their Communication Cloud.

A huge focus at Twilio now is moving upstream to the Call Center, where Nuance is a significant player. So Microsoft picking up Nuance makes sense.

It’s clear Microsoft sees communication services as a strategic core part of their business.

(Even at the consumer / gamer level with the rumored Discord acquisition talks)

https://techcrunch.com/2020/09/22/microsoft-challenges-twili...