AI is a tool. Software is an ecosystem in which AI is but one of many tools. Comparing one to the other is silly. As it stands, AI isn’t even the tool, it’s a feel-good word. The actual tool is ML.

Now if ML were compared to, say SQL, I could understand. Both derive meaningful results from raw data. Even that may hold little value as in both cases good tools will be let down by poor implementation, ergo bad software, which is what the original article was really about.