Same with gathering user feedback -- the fact that we have such ridiculously unusable basic UI elements on mobile especially (people tend to NOT find basic UI elelemtsn of apps for months, sometimes years - how the f* is that even possible) is just one consequence of the fact that even if say 1000 users intend to do something and fail, the authors of the app never learn about that. WE get clubhouse to listen to one more type of radio, but we never get "userhouse" to get instant stream of people's complaints about an app (and a special physical button ON THE smartphone itself to launch that "instant feedback to the app author"mode so it's part of the base aspect of being a user of a smartphone)...
sigh.... one can dream.