I hope work from home continues
ryanmercer.com
ryanmercer.com
That said, I share most of the opinions even though I quite like the office environment of my company.
I abso-fking-love choosing where I work (and to some degree, when). Being able to take my laptop and go sit under a canopy in my back yard when the weather is nice, seeing my rabbits hopping around the yard, my cats avoiding the aggressive she-rabbit, hearing the birds, etc., while working, is just about as happy as I can be while also working on stuff that doesn't really matter much.
As I begin to form my own company, one of my priorities is to allow my employees to have at least some of their time completely at their own discretion. They choose when and where they work as long as they can attend some important anchor meetings (and obviously be productive). And for the social aspect, weekend or week-long dev retreats are ideal. 4 hours of intense serious work, plus a couple of hours of colleague social interaction, and the rest left to the individual to spend however they like, is the kind of situation I would have not even been able to dream of when I was younger.
And from a bean-counter owner perspective, do not underestimate the employee loyalty and overachievement motivation you can get by giving some nice free trips, nice free food, and quality equipment.
Big companies lack this freedom to treat their creative talent not because they cannot afford it but because the people in charge tend to not be creative thinkers. This is why most interesting things happen in smaller companies (and ultimately tend to get bought by the laggard big companies).
I'm quite jealous of people who can work on laptops.
I wonder the degree to which people enjoy WFH is the same as the degree to which they enjoy working on a laptop. Even the people I know with a dedicated room for work set up want to go back to the office if they prefer multiple monitors.
Well, allow me to be the first outlier. I typically use two monitors (tried three, didn't really add much to having two, for me); using two external monitors (attached to a laptop) right this second as I type this (and also a proper keyboard and mouse - the laptop to which they are all connected is under the desk, closed).
I am very happy indeed to continue using two monitors at home. A chap on my team uses four monitors on his setup and he's similarly happy to continue doing so from home.
Why do the people you know who like to use multiple monitors want to do so in the office rather than at home in a dedicated work room? Are they, at home, like, actually working ON the laptop? Typing on the little laptop keyboard, using the little laptop mousepad, staring at the little laptop screen?
Going outside, working just off the laptop, is a definite shift. It usually means less coding, but sometimes it pushes me to be productive in areas I normally neglect (documenting, planning, organizing).
To do real development, I am very dependent upon a big monitor. If I travel, I take one or rent one.
Honestly though, sometimes I just go for a walk. And often during that walk, with no screens, my brain magically sorts through some problems and gives me new insights.
If you work from home though, most people agree on dedicating some space and properly equipping it. Working always only on a laptop in a floater kind of way is something that I suspect most people cannot do with any real level of productivity.
Oh, but chairs for me are not a problem. I have been a very happy standing-worker for 13 years now. It started with hip and lower back pain in my early 30s, which seemed f'd up, and then some articles by a Mayo Clinic doctor who worked standing and sometimes on a treadmill. Turns out, it was good advice. Now I stand all day - sometimes 18 hours, and don't even notice. (To be clear, you always move a bit, shift your weight, etc.; it's not being a statue.)
Slightly more seriously, there is no one answer. But in terms of total human history, sitting isn't something we spent a lot of time doing. Sleeping, lying flat, we obviously spend about 1/4 to 1/3 of our time doing. Standing or walking or running surely must be a big portion of the rest. Sitting would only be reserved for when you have the time to "do nothing". That's kind of a new concept. Thusly, I'm not afraid.
For a 50 year old nerd who hasn't exercised in a year, I'm still well above the health and capabilities of a lot of same age people. And when I'm in a good environment with outdoor play areas (mountain biking) or indoor gyms, I'm fit. Aesthetically, losing hair and gaining less elastic skin is much more a concern to me than some tiny purple lines in my ankles or knees :/
I think it's all a balance of sitting and standing, and not taking one to the extreme. I say this as I just threw my back out a few weeks ago, because I was sitting all day :( So yeah, I'm not a model person to listen to either!
So many of my breakthroughs happen on walks. Being forced to reconstruct the situation in my head makes me think about the nitty-gritty details in a much more systematic manner.
I hate working on a laptop screen.
OTOH, I like the 34” ultrawide monitor I use at home attached to my dock better the twin 21” widescreens I had in the office, plus I get to use it, rather than a laptop, in the numerous meetings-with-computers, which were held in meeting rooms with in-person work.
I don't doubt that adding screen estate has value, but in the minimalistic spirit, anything added also subtracts something :) And in the same spirit, anything subtracted adds something else - in my case, the ability to work more efficiently.
Try to work on a single screen for a relatively long time (say, a few months). Over the time, you'll develop (because you're forced to) more efficient habits.
I frequently use two terminals side-by side; for this type of work, 1920p are enough [for me]. They're enough also for diffing source code, as long as the lines are not excessively long (around 100 chars fit on each side; comparing 2 lines long statements is acceptable)..
I think a use case where a single (1080p) screen is significantly inconvenient is for windows with a fixed shape, for example, debugging a videogame.
Yet the last year has changed my mind. I have a 15" MBP from 2015 that is fine. My home office has an iMac, so I really don't want a second monitor crowding my desk. I just use the laptop's display and keyboard. Less stuff to worry about finding space for, or keeping the cats from fucking with.
And best of all, when work is done, I log out of the VPN, and close the lid. Of course I have Teams/Outlook on my phone if there's an emergency, but there's also a clear delineation for my family to recognize; if the laptop is open, I'm still working. If it's closed, then they can talk/pester/joke with me without worrying about my work. And it also helps me remember to not overwork.
https://www.asus.com/us/Displays-Desktops/Monitors/ZenScreen...
I bought a 43" (4K 3840 x 2160) and put an older (rotated) 24" right next to it - the setup works perfectly contrary to my initial worry of the main display proving to be too big. Advantage of the 43" display over an ultra-wide is that I get plenty of vertical space as well in addition to the horizontal space. That means easily having 4 80-column tall IDE windows side by side for reduced scrolling. Another advantage is that videos play full screen without any black areas on the sides. The smaller monitor is split between Slack and email - both always visible but not too distracting due to being in the peripheral vision.
Mind sharing which 43" monitor you have, and any other thoughts on its suitability for coding?
I would argue that 32" is enough. Maybe 35-40 if it were curved. Of course, if I could have a 1:1 aspect ratio screen which was spherical, that would be ideal. Even so, you only get so much benefit from larger size.
My primary monitor is an LG 27UD58 "4k". It is fantastic in terms of visual quality and even gaming. But as far as I can tell, there's no good upsize option. I'm hoping for improvements in VR style glasses which would allow me to look all around and see a virtual big screen on demand.
Two monitors are nice, but then you're always looking a bit to the left or right. Two stacked monitors are nice, but then you're looking significantly up or down. There's no good answer :/, other than a neural interface which does not yet exist.
However, few months down the line, this is the best decision I made for coding. The real estate makes a real difference. The quality of the panel is great and you soon get used to "bigness" and the ability to have so many split windows makes a huge difference in productivity. It'll probably really shine with a tiling WM/virtual workspaces (I use a non-tiling single workspace setup so that's just speculation though).
You still have to move few inches away if you are playing content full screen (my desk is wide but not very deep). I play Youtube videos expanded but not full screen and that is already big enough for me. For movies in full screen, I push my chair a bit away from the desk and put my legs on a small stool and then the experience is great.
I can understand why people who are working from their kitchen table want to go back to the office, but for those that have a dedicated work area, wouldn't they set it up the way they want?
I have a multi-monitor setup at home that's better than what I have at work since I'm not limited to IT approved hardware. Related, I also have a loud clicky keyboard that I can't get away with using at work since everyone in the shared office area can hear it.
There's no way I'd be allowed this much equipment and space in the office. I had a nice-ish 27' monitor there and a small desk crammed next to another developer.
As much as I miss the social aspects of an office, WFH has a lot of benefits. I realize this is not true for many, and a lot of my own money went into the office of my dreams here. But it's quite comfortable.
Cost issues aside, I've always maintained that the absolute best experience is a hybrid/flexible schedule and location policy. I'm currently full time remote (I'm on the East Coast working for a West Coast company). My previous company had its main office in my current city, but allowed a super flexible choose-where-you-work-from policy. It was the best.
Didn't feel like dealing with the commute or had a ton of heads down work to do? Stay at home. Wanted to go in to be present for meetings? Easy. Start the day at the office and go home to finish off the day and avoid the commute? Sure.
Of course they made it possible by actively managing it. No meetings before 11am ET (to accomodate those in different TZs). Every scheduled meeting required a Zoom/conference link. Dedicated offices were set up as "conference rooms" so remote people could call in. And of course, people all the way up the ladder worked from home at least some of the time.
Being full remote doesn't work for everyone. Providing a space for those who want it is such a huge quality of life bonus imo. But the biggest factor is creating a culture of inclusion, despite your employees working preferences. This is the hardest thing to do, especially at scale.
Source: I’m a full time engineer happily working out of the PHX suburbs.
Personally, I have no intention of returning to the Bay Area.
There's dozens of us...dozens :-D
That is fine, but the salaries for 5-day-a-week-from-office jobs need to compensate for this -- not just for execs, but also for normal workers.
Living in a 1br was charming as a 25yo, and not so much for someone with a family. Driving for 1hr+ is also not so charming.
As a former co-founder, i'd happily take this trade --
1. Not compete on city salaries
2. Employees 100% WFH, work from wherever you want. NO salary grading based on metro area (that is so unfair)
3. Quarterly on-site, paid for by company
4. Invest in processes to enable good WFH productivity
I love living in the city. If work wants to keep me remote, I need an extra bedroom or dedicated office space.
This is a fair point. Not sure if you're from the US, but I'll note that the weighted majority of all US technology job opportunities are in cities and major metro areas. If someone wants to live in a high-cost-of-living area, thats a great problem to have, because probably half the tech jobs are already there in the Bay Area especially. There is also no shortage of compensation in such high-cost-of-living areas.
I doubt it lasts, at least in software. Talented people are going to have lots of remote options making it harder to find good people willing to show up for daily cubicle warfare.
I was someone who preferred to be in the office every day prior to the pandemic. But after adjusting, I really, really like working from home. Truth is, I can't imagine I'll ever take another job that expects me to show up to an actual office everyday. I'm sure I'm not the only one.
Once you've tasted freedom...
Surprisingly, the recruiters are starting to answer "sure - no problem..." :-)
I worry a lot about how this cuts the bottom rungs off the ladder for junior developers. Senior developers can be very productive without frequent access to in-person help, and are valuable enough that they can get work-from-home if they want. But junior developers have more frequent questions, need to absorb software engineering culture, and need to have more work and task structure created for them. Remote work is really hard for them.
I think this is something that would work for more junior people as well, and I'd be happy to break out / share a screen as needed.
this is incredibly bad for the environment. i just hope it's at least not as bad as commuting
My team and others have been having "office hours" meetings where everyone is just working, but often the cameras are off, mics are muted most of the time, and we only do it for a few hours a week.
I definitely agree that there is a lot of value in being able to jump in and ask questions in the moment. That's a big benefit of having these calls for us.
Maybe we should try having them more often. :)
Now we're all remote so we keep the same meeting open. I guess people have differing levels of comfort.
This sounds absolutely horrible.
It works well and (at least with how our team works) it's not invasive.
I would just turn both microphone and camera off; if somebody wants something they can message me, like a sane person.
And now you know how it feels to work in an open floor plan or cubicle where someone can come along and break your flow causing you to have to waste over 20 minutes getting back into it.
The key with the all day video conference is you can mute it and set your status as away when you need to do deep work. Can't do that in an office environment.
It's simply intrusive and unnecessary.
The benefit was this also made them amiable towards WFH situations. Big snowstorm? Everyone can WFH for the week. Want to go visit the west coast for a few months? Sounds great, we'll see you online.
Point being, as a junior dev I never felt left out in the cold. Some of the best pair programming sessions I ever had during that time were with a dude from Ireland while we alternated screen sharing. So as long as the team culture is supportive of remote collaboration, I think junior devs will be fine.
If it's disseminated via oral lore it's expensive to change and is often misinterpreted across a large enough org.
A silent killer of engineering orgs is bad practices that stick around because that's the way it's always been done. No one knows why because it wasn't written down. The only way to fix that is for someone high enough to provide blessing, but maybe none of those things are individually disruptive enough to get the CTO involved. So everyone eats the costs in perpetuity.
Much easier to just write everything down.
Increased difficulty for juniors to ramp up when you are remote is a symptom of a culture with lots of overly complicated processes that are not well documented.
I'm always startled by comments like this because it's so counter to how I understand humanity. We are social mammals. No amount of good grammar and excellent font choice can substitute for sharing the same physical space together, an act that has been core to what it means to be human literally since we first speciated.
Yeah, writing stuff down is important. But engineering culture is a culture in the real sense of the word and trying to transmit that entirely through text sounds to me like raising a baby using a six-axis robotic arm.
No it's like raising a baby using advice you read from books that are peer reviewed and revised over time vs. just listening to what your parents say.
Socializing can be done with people outside that very limited circle. Meanwhile, I can get my knowledge-sharing itch by looking up new techniques on the internet, going to conferences, etc.
Humans are social animals in the sense that they thrive when being social with whoever and wherever they want to be social. I don't know about you, but I have more time to be social with the people (friends, family, neighbors, volunteer groups, etc) that I actually want to be social with when WFH. Being forced to drive to an office under the pretense of "this is how our evolutionary ancestors preferred it" is low key gross.
You can - and should - be able to disseminate engineering culture through digital means.
At almost no point in human history has that ever been true. Only in the very recent past has any notion of mobility and sufficient population density existed where one could choose who they socialized with. For all of our evolutionary history, you lived and died within your tribe.
Just because it doesn't involve beer or seeing each other's faces doesn't mean that it's not a real culture.
That's not to say that any particular group's culture will translate seamlessly from in-person to text/video chat, but the idea that having and sharing a culture in a text format is somehow lesser than having one in person doesn't make sense to me.
We are sentient beings that have had writing for thousands of years. Perhaps we should start acting like it.
A million times this! If there's anything that WFH has done, it's exposed the big gaping hole known as "institutional knowledge."
> Increased difficulty for juniors to ramp up when you are remote is a symptom of a culture with lots of overly complicated processes that are not well documented.
Or no process at all. Even on small teams, even on projects I start from scratch by myself, I GD document things. It's not that hard once you start practicing and make it a habit.
I swear, if a programmer had zero comments in their code and said "just come by the water cooler if you have any questions", they'd be fired within a week, yet we put up with this ephemeral bullshit for other things.
Two points, entirely anecdotal:
1) A few years back, I sort of "restarted" as a Salesforce developer. I had well over a decade of web dev experience, but I was new to SF. Everything about it was unique to this environment. I worked in an office, but my boss worked from home (ironically enough). So I was effectively remote working with him from the get go, and I found it worked really well.
2) My kids learn a remarkable amount of stuff on their own: Minecraft, Roblox, Scratch. All these programming environments that they've become really proficient at, and entirely on their own. This is effectively remote work. There was no one holding their hand.
I think the bigger issue is going to be getting employers to trust that the junior is working well. In truth, most junior employees probably don't have the maturity and discipline to be productive remotely. I certainly wouldn't have back when I was 18-22. I would have taken every chance I could to goof off, and not even considered whether that was a problem.
That kind work ethic (i.e. a bad one) tends to get beaten out of you pretty quick in the early days of a professional career. But a lot (most?) people fresh out of college still have that student mentality of viewing "adults" (bosses, teachers, parents) as authority figures to be rebelled against to some extent. I wouldn't trust someone with that mentality to be productive unsupervised.
The natural counter point is that if you can't be trusted, you shouldn't be hired. But I think that's a mistake. There's an awful lot of talented and smart young people who need a break or two in order to develop the appropriate work ethic and achieve their potential.
All of which is to say, I share your concern about opportunities for junior developers (and junior workers in general), but for different reasons.
History suggests that talent is not a cause to warp office culture. Office culture will out weather a loss of talent until the business implodes. If the need for talent becomes clearly paramount then it will be outsourced.
Informal communication, informal collaboration, a culture of apprenticeship. To the extent that the organization values these they are all served much better in person than remote.
All companies and all people are different. There isn't a one size fits all. But it's not like there are no benefits to in person.
You're right of course, those qualities don't naturally occur remotely.
However, and I know I'm slightly taking your use of "culture" out of context, but "Culture" is often code for any number of implicit biases in a workplace. Known or unknown. If you don't fit in, for whatever reason, can you still not be a productive asset in the corporation?
I'm old. Tell me about it. I am not a "cultural fit" in companies, these days.
So I am doing my own thing. I'm extremely fortunate, in being able to do this.
I'm also never going into an office, or relocating, again.
In my experience, they do... It's how a project like Krita has grown naturally for over twenty years, bringing in new people, teaching them, having them become productive.
Of course, meeting in person, once or twice a year is important. But there's no need for offices for us.
This raises two obvious questions;
- Were those things definitely happening in a way that actually benefits the company, or were people simply assuming they're happening?
- Why can't those things continue to happen in an environment where people work remotely?
Without satisfactory answers to those questions it's impossible to assert comms and collaboration are actually reasons to return to the office. For example, my experience of remote working (many years before lockdown, and during lockdown) has taught me that informal comms actually causes more ambiguity and moving to remote often means people are prone to "over communication" where they leave very little out. That has led to pain for some because there's a lot more email and messaging to deal with, but it also means everyone has a greater understanding of the project. Overall I'd argue that the 'formalization' of comms on a project that comes from everyone being remote and asynchronous is more of a benefit than a cost.
Coffee breaks are a shockingly productive element that simply work better in person, at least in my experience (and this seems to be a common sentiment at my software company).
In-person conversations don't have technical difficulties, there's much better engagement which allows people to better read the audience and adapt presentations/design conversations appropriately.
Surveys among colleagues seem to agree -- hybrid seems good, remote only simply is not as productive nor enjoyable.
This has been happening with greater regularity when we have been working from home. All the time we will have informal communication on slack or jump on an informal unscheduled zoom call to mob on an issue. I worked on campus for 18 years prior to starting to work from home last March. I cannot remember a single time informal communication or informal collaboration happened. For some reason people are much more open to it over slack and zoom than they ever were in person.
Now that does happen in open slack channels but it seems to me far less frequently.
Personally, I hope the future for work becomes as remote as possible as near to a 4 day week as possible.
I think we've all had days where we've gotten to the office and had a problem we're working on that doesn't get solved that day. It is actually really taxing and feels really bad to not accomplish anything, as if you've wasted the day.
I've found that the ability to more strictly control distractions at home--not needing to deal with the pressure to chat with co-workers and eat lunch together, for example--has led to far, far fewer days of no-solution. At the same time, it becomes even hard to "give up" on that day's productivity and clock out, since there's no real leaving the office.
Being in the office at least ensures you're not in another office.
How? If I'm willing to work another job while I'm at my first job, no one would know if the code I'm working on my screen belongs to job #1 or job #2.
The employer could use screen monitoring, but then they could do that while I'm at home and see that either I'm working on a second project, or that my computer is idle for long periods of time when I'm supposedly "working".
Though I'm not sure it matters - if I can work 2 jobs and still provide adequate productivity to each employer, then why do they care?
I have so many meetings every day that I'm sure that I couldn't get away with working 2 jobs at once, even when fully remote.
Measuring programming productivity per person is very hard.
Measuring 40 hour attendance is easy.
So while everyone agrees that A would be better, in reality the approximation of B will have to do.
I still work out some things on paper—I think well that way. Other times I have to get up and walk around to work something out in my head. I'd look like a constant slacker.
My experience has been almost the inverse of this. I wouldn't quite say 80% of people are less productive at home but I'd think at least above half? For various reasons mentioned elsewhere here (disruptive home environment, can't communicate effectively with co-workers remotely, etc). Many people just become very unproductive if they're not physically in the presence of other people being visibly productive.
I'd like to see some formal studies into this to get the true split.
I think a lot of companies are going to downsize their office space in the future. Having a company place to meet is a good idea. I predict there will be some variants of WeWork which will focus on this concept, basically providing rotating company spaces - possibly complete with branding and decorations which would be swapped out each morning for the "company of the day".
Of course that was just to save money, since it was an expensive lease, apparently, but it did have the benefit that I didn't have any worries they'd force me to come back into the office once the pandemic started, or I'd have to go back to pack up my desk like my wife eventually had to when she changed jobs.
Other than a really rocky shift of our in-house data center into one of the main corporate data centers, it hasn't resulted in much difference as far as productivity, in fact we've been getting away with about half the staff maintaining the same systems (probably to our detriment if people end up leaving, we don't have much redundancy anymore).
Just makes me a little hesitant to find a new job because after three years I'm really used to WFH and I'm worried most other companies are itching to get people back into physical offices (like my wife will probably need to by the end of the year at her new job), even though there's not really any more room for me to grow at this organization in the next year or two based on what I've heard lately.
Hot take: There's a whole way of communicating and handling team organization that grew up around 20th century business management culture, and it just doesn't work well with remote teams. Methods that do work well with remote teams, though, don't work well with traditional deeply hierarchical management structures. At best, they tend to make all those management layers somewhat superfluous.
This means getting people back into the office may be a matter of self-preservation for career managers, whether they realize it consciously or not.
The only hope I hold is that people with shared creative interests will eventually prevail.
The pessimist in me also considers that the allowed monopolies will then buy up those creative successes.
Unfortunately, some people go through such a traumatic experience which happens to result in FU money that they burn out and stop creating. That's a great shame for us all.
TBH, getting acquired by a big boring corporation in my early 30s, and having the startup into which I had poured countless late hours' worth of blood, sweat, and tears become a long and joyless coast into mediocrity, was possibly the greatest thing that ever happened to me both professionally and personally.
There was a brief period of anxiety over all the corporate bullshit, and the loss of edge, and all that good stuff. But, after about 6 months of that, a magical thing happened: I started leaving work at work. My demeanor became more placid. My sleep improved. I found hobbies.
I guess maybe, in some poetic sense, it's sad that I'm no longer driven to build exciting things. But, in a more mentally healthy (for me -- I'm certainly not going to begrudge someone else for continuing to be ambitious and driven) sense, that was benefitting a bunch of strangers more than it was benefitting me. I've done my time, and I'm now content to sit back and watch the young'uns take their turn to run themselves ragged chasing dreams around the office all week, and then watch my own young'uns run themselves ragged chasing each other around the yard all weekend.
And for better or worse, your kids will be shaped by the environment you provide. If you have so much money that they need never worry, then it will actually be harder for them to find their own place and be motivated. Think back honestly... if nothing you did really mattered in terms of your financial success, would you have been motivated to do what you did? I probably would not.
Already my children are a mix of complacent and unconcerned of the financial future and also driven to create. They know they will never be poor or hungry. Will that limit the raw expression and energy they have? It did me. I could not fail if I tried. I knew I was capable of anything, and I demonstrated some degree of that in various ways. But I had nothing to lose.
Eventually everyone begins to ask what the point of anything is. And frankly, we are left with no answers and just some guesses or assumptions. We basically decide what life means. If it means nothing, then why bother with any of it? If it means something, then we should put energy into whatever that something is. Money makes most of it nicer, but it can be a distraction for those who have it and for those who seek it.
Meanwhile, those who already have remote work skills won't stick around to have their time wasted by being forced to work in an office.
PM work, management work and all of that is work, and someone has to do the work and if the managers / PMs don't do that work other people start taking up those jobs. That stuff doesn't go away with the magic wand of remote.
Yes there is an argument that those jobs make a bunch of extra work that may not of been necessary, but that also applies to engineers themselves. Every job role creates extra subjectively unnecessary work.
And I am saying this as someone who has been an engineer my entire career, I haven't been a manager.
Do we still need a manager who has power over the developers and partially decides which jobs exist, giving them not only an incentive to create extra work, but have a trump card on anyone who would call out their BS?
Do we truly need all this manual syncing and negotiating? Or has part of the corporate machine become addicted to all this red tape so much, they believe it is not only a necessity, but an insult to the individuals participating if the red tape is removed in its entirety?
Frankly, as much as I despise management work, I have a hard time buying the argument it really would be as terrible as it is now once you get rid of that red tape. Hybrid roles don't have an incentive to inflate the amount of red tape: they can go back to doing the other side of their role instead, and have an incentive to remove any existing red tape if it becomes suffocating.
For the former, a great manager will regularly ask, "What can I do to help you do your job well?" This person fights the political battles that need to be fought, takes bullets for the team, gets the team the resources they need, removes roadblocks, recruits, etc. The team already wants to work hard, wants to do their job well, and "manager-as-controller" is absolutely the wrong way to lead.
But when you're managing a team of undermotivated people doing more dreary work (which, honestly, might be most people and most jobs), a great manager will occasionally pick up a hammer and do some of the hard work themselves to boost morale. They'll find and remove the major pain-points of the day-to-day, improve training so the team is more productive, cheerlead a bit, try to improve compensation, make sure the team's major wins are visible to upper management so they can get the resources they need, etc.
But critically, this second type of manager ALSO needs to be able to crack the whip once in a while to make it clear that being deadweight won't be tolerated, and complaining won't be rewarded. When the work is somewhat painful, you really want to foster a kind of contagious, optimistic busy-bee state where everyone is eager to do their part and help one another, and you'll have to put on your "manager-as-controller" hat once in a while to get there.
Is that really how american workplaces look? Sounds incredibly dystopian.
Working in a faster-paced environment probably isn't the hellscape you're imagining: most foreigners I've worked with like it. Some don't. It is different, though - in England the slower pace of everything irritated me.
That is traditionally done by managers, but it doesn't actually need to be handled someone who is anyone's boss in particular. It's handleable, often with less overall effort, by people who are at the same level as every other team member on the org chart. The whole boss/report dynamic tends to inhibit clear communication, because circumspect people tend to to communicate less-than-candidly with those who hold the power to advance or inhibit their career progress.
Our regional president also is anti WFH. He claims that WFH would eliminate quality mentorship that he experienced and the ad hoc conservations over lunch that lead to friendships and new business opportunities. This is a better angle, but it’s also not something that happens for everyone, everyday, or can be used to justify 5 days in the office.
My feeling is the same: while random interactions are important, they aren't exclusive to an office setting. Weird logic. It's been surprising to me how much ink has been spilled about this, and how few solutions have been offered.
A small group of co-workers willing to sometimes go off a tangent in a conversation is all it takes. Doesn't have to be face to face, much less in a hallway or in front of a water cooler.
If it's really valuable information, write it down so even more people can be exposed to it! It's like that saying about meetings: "this could have been an email."
I think management people are likely running on fumes … it's like the inverse of what introverts feel when they have to be in-office 5 days a week I suspect.
I'd add that the second take is also kind of outmoded, in that it assumes that mentorship, friendship, business opportunities must flow through your company. I've actually found more of this during the pandemic, and apart from my company …
True, serendipity (e.g. water cooler conversation) is harder in remote environments, but not unsolvable …
I guess not having your ass kissed daily must feel like "running on fumes".
On that: I think extroverts can tend to derive value from external factors, which may make them more hungry for praise (especially public).
(Edited because earlier version was murky)
The people working in cubicle-hell or open-office purgatory generally aren't the ones clamoring to get back inside the building. If offices were redesigned to give more rooms with doors to the people who want them so they can do some quiet focused work, even if it's not an assigned space, I think you'd see much more eagerness to return.
And that same assistant will screen time with the boss, something us plebs don't get.
It's not, really.
To think of it another way: what would happen if your mentors left for better jobs, got hit by a bus or even just retired? People need to be documenting things so that knowledge isn't lost and can be passed on to many more people. If it's really that valuable, just think of how much more of an impact it will have when it doesn't have to be passed on one-to-one.
If you have 10 employees, 5 are much happier and productive at home, 4 are the same, and 1 is completely taking advantage of it, old school companies seem to focus on that 1 person, rather than the 5 that are happier and more productive. They'd rather have nobody able to take advantage of the system than to terminate the 1 employee that's taking advantage of things.
Beliefs and dogma. Amazon's justification was "Amazon is an in-office culture." That ultimately boils down to circular reasoning; the key decision maker (whoever they are) has demonstrated an immense lack of critical reasoning. Continuing this practice is in the same realm as continuing other hostile workplace traditions, although it is one of the less serious ones.
In my opinion, it is wasting a lot of money in the form of productivity. Every employee who commutes to the office has an overwhelmingly high likelihood of having some of their mental resources drained. You're wasting a good hour or two of superior employee performance in the morning, and possibly some near the end of the day when employees start dreading the journey home.
> biggest factor is creating a culture of inclusion
This is a very important point. One of the major ongoing reasons that women are passed over for promotions is that they are the traditional/dogmatic caregivers. Home-first equalizes this, much like paternal leave does. If a home is unable to afford child-care, then men have just as much responsibility and distraction during work hours.
Some people may struggle to afford commute, for example, people escaping homelessness. Being able to work from home would reduce the burden on these people.
In addition, those who cannot causally/physically complete their job offsite (doctors, construction workers, tellers, baristas) won't have roads and public transport congested with people who have no business traveling to work.
> Dedicated offices were set up as "conference rooms"
We need conference rooms as an API. I should be able to add (and be billed for) a physical room to a meeting request as easily as adding a Zoom/GMeet - for when in-person collaboration is really needed. WeWork was in the ideal position to do this, it's a pity they doubled down on big corporate clients instead of "gig economy rooms."
Is this not pretty much how things work on Google Calendar or Outlook?
Because most managers have a reactionary style of management. They are like IRQ handlers. Their state doesn't change until they receive an email from their boss or a phone call from a customer. At that point they react to it by running down the hall to find someone. Now, because they do not understand cooperative multitasking they preemptively interrupt YOU and now your day is f*cked.
Will they though? If some companies don't, that will be a major reason to change jobs for the better employers (who value your flexibility).
Only reasons I can think of is as follows. - Someone in the CEO's direct reports is tasked with making a decision. - They start a survey on how satisfied the managers are on the work performance. - The survey does not go to individual employees. - Rightfully, the survey results wildly support return-to-office. - Decision is made.
Some other company may decide to be data driven, and use metrics which may or may not fully reflect the tradeoffs between work-from-home vs. office.
Or, the top leader makes the decision for the rest of the company. No questions allowed.
> Cost issues aside, I've always maintained that the absolute best experience is a hybrid/flexible schedule and location policy.
Agree. This should be the way.
1. Personally, working from home has been a mixed bag. When I'm allowed to focus on one single task, I can do pretty well. The comforts of having my own office room, high quality monitors, keyboard and speakers listening to music are very nice. The additional latency accessing my remote workstation not so great (and that is required, because of company rules not allowing source access outside of corp network). Also, anything that required a lot of human interaction has been pretty bad, video conferencing is a poor substitute, I've found (as someone who doesn't really enjoy socializing) and depending on where you are in the project (is the team already established, do they know each other IRL, the tasks are clear or are you just starting a new team for a new project, scoping up tasks and everything) it requires more or less interaction. At the beginning of a project there is a ton of little details that get missed in the initial plans which can be resolved very fast in person and which always seem to resolve slower remotely, no matter how good use we attempt to make of all the tools available (team chat, video conference, etc). As such, whenever my company asked in WFH surveys how I would rate my productivity, I always rated it lower than 100%, around 60%-70%. In terms of commute, it's a wash-off: yes, I don't spend time commuting now but the extra time I have I just spend it in longer videogame sessions at night (so not exactly the best/most healthy way to use that extra time) and when I was commuting to the office I'd often commute by bike (at about 100 miles biked per week) while now I barely bike a third of that because I force myself to get out on the bike every weekend to at least have some physical activity.
2. Company wide, based on the the surveys done, it seems most people have rated their productivity lower than when in office. As such, it is no surprise to me that the company is looking at an accelerated schedule to get people back in office.
As much as I appreciate (most of) my coworkers, on nights and weekends I want to close my computer and spend quality time with my family, not see and talk to the same people I am already forced to talk to 35-40h a week. They might be ideal to you, but you're assuming quite a lot about everyone's situations if you think they work for everyone.
But when you're trying to build a small company, one approach is to make it feel like a family. And families always have people we like and people we like not so much. But there's something special about one unit working toward a single goal.
My design is for a startup with young people. This would not work nearly as well for older people and people with their own families!
Some people handle remote communications just fine. Others were raised on a steady diet of internet flame wars and approach the screen names in their company chat the same way: As enemies to argue with every day.
Putting people in front of each other associates a real person with that screen name. Everyone starts treating each other better and working more cooperatively. The transformation is almost instant.
One important tip: Face to face meetings need to happen on regular company time as much as possible. Avoid anything on weekends or after hours as much as possible. You don’t want the team building to be an extra ask on top of their normal workload. It is their workload. Obviously flights and hotel stays must be an exception, but keep it in bounds of normal working hours as much as possible.
>Face to face meetings need to happen on regular company time as much as possible.
Yep. I sometimes hear people talking about how we should have team building events on the weekend. That's a big nope. In fact, while it's sometimes unavoidable, I sort of resent it when I need to travel on a Sunday to get to some event/meeting.
As you should. It was something that should have been your time, and became company time.
Salary is fine, but I know firsthand that if there is good free food, I will stay and work through lunch (or at least talk with my colleagues about work challenges while eating the nice food).
Look, if someone is not happy with their work, free food or free trips is only going to hold them in place for a short while. They absolutely will leave at some point, and chances are they'll either do some damage on the way out or take some IP if possible. If you don't treat people well, you get what you deserve.
those who went out for lunch did because they needed some air and distance, and that was not frowned upon at all. but trust me, good free food is a powerful motivator to stick around!
I think you are dreaming of the first kind, and everyone against you in this thread is having nightmares about the second.
But I've also learned something about dealing with "corporate BS" -- if it's at least reasonably well intentioned, one can still decide to make the most of it instead of fighting everything and killing everyone else's motivation.
But I do know what fun is. I worked in the gaming industry at one point, and later in life I worked in places with Friday parties and foosball and food and spirits. Party play time can be a whole lot of fun - the kind you talk about Monday and even Tuesday and then look forward to next Friday.
Foster an environment where people work hard and you all gain, and you get to play nicely on a regular basis, and you have a place where you don't have to compete for talent. People seek you out.
Isn't it a big net tax advantage to provide this rather than they pay in after tax (and after employer's portion of payroll tax) dollars?
Maybe you should, then. I speak to my colleagues at the very least 30 minutes to 1h a day, and work full remote.
> But when you're trying to build a small company, one approach is to make it feel like a family.
An approach I immensely dislike. IMHO it's a huge waste of time to pretend like most employees aren't just there to make a living. I'm not looking for a second family or to make friends, I'm here to provide my skills in exchange for money.
> But there's something special about one unit working toward a single goal.
I don't need to like you or my coworkers to do it, they all just have to be remotely competent and do a decent job at it, and I'll do the same. Let's have fun at work when at work, then let's close our computers and have our own lives, please. If friendships evolve from there, cool, but I'm not actively looking to make friends at my workplace.
> My design is for a startup with young people. This would not work nearly as well for older people and people with their own families!
I'm 30, I'm still quite young, AFAIK.
So working in an environment that values and supports employees creating friendships that extend outside of the office has been a huge benefit for me.
A friend is someone I feel I can confide in and would not hesitate to call if I ever needed help with something personal. I can count those on a single hand, and in my case, none of those came from work, and that kind of deeply rooted relationship definitely wouldn't come from a company or team-wide organized retreat.
I have a close group of friends that I made at my current company. Some of them have moved on, others are still here but pre-covid we made time to hang out on the weekends or after work and during covid we've done zoom hangouts and stuff like that. A number of them were at my wedding, we were all there for support when someone's mom died during the pandemic and she couldn't travel home for the funeral, and we all supported each other when one of our friend group took his own life last year.
Obviously you won't find that applicable to every job or company, but I see a lot of similarities to making friends at work and when you're in school. You spend a lot of time with the same people everyday and you probably have a shared interest or two. Sometimes that means you find people you can be friends with outside of the time you're "forced" to spend together with.
As a developer, at least with my limited attention span, I need periods of no interruption to get anything done. That's why sometimes I stop "working" in the afternoon and resume at 00:00 for a couple of hours to really get things done.
On the family topic, I guess it's a matter of our experiences. Even at my current company, I feel like at least 2-3 of my close colleagues are sort of family. We can discuss some life issues, and we clearly care about each other. We also are totally committed to a shared goal, and we give our all in a sort of intimate way to get the result we agree on. This is the kind of sentiment I want to foster.
This is not the US startup scene. There are decent alternatives which don't use people up. No VCs, so no short term fixations beyond having enough runway to last 6 months.
Similar things tend to happen when one has a circle of "friends" related to a physical activity: when they stop or change clubs, they often lose most of those "friends", as often the only thread holding things together is a shared activity and location.
At least by recognizing this, people can opt to not put all their eggs in one basket, which lessens any potential loss. Also, it allows them to look at different ways to establish friendships, in a way they can withstand more changes. Finally, there is no third party (the employer) that can use a potential insecurity against them (e.g. less financial growth because Bob is so afraid of rebuilding his circle of friends, he'll accept a stellar performance netting him 1% wage growth).
And as others point out: forced participation into social activities is not something everyone is favorable towards.
When I was 22 and taking on my first development job, I would have loved to have a family-centric groups of smart, motivated people to be a part of. Instead, I did a contract with an IBM subsidiary. We worked sort of like a family, but our idiot manager ignored our scheduling advice and promised delivery in half the time we recommended. So we worked our asses off, as a small ad-hoc family, and still lost the next contract.
What if instead this "family" could be led by a manager who understands reality and doesn't overpromise and underdeliver?
If you ever work with any person or person in a high stress situation, they will become your family or your enemy. Family is much better. And if the greater circumstance is also comprised of family, then you can take on the world. If you don't get this, then you haven't experience it yet. This is not some Cali startup bullshit. This is real people pouring themselves into something they believe in - foolishly or otherwise.
All that said, I do believe that doing things well and providing a great collaborative atmosphere (even family-like perhaps) can lead to high performance.
What I do not want is people merely trading their time, their lives, for a bit of money. That is not living.
I'm fully remote and this is weird to me. I might go a day or two and not talk to anyone because I'm busy on a problem, but there's always sprint planning every couple of weeks. We also have a general rule that if a slack convo gets too complicated we just start an impromptu video call in the channel and talk it out. This normally leads to a bit a banter after figuring out what we needed.
These could happen during the week or (depending on the retreat) the weekend, with weekends probably being given comp time in lieu.
If you think that a modicum of face time throughout the year for a remote team has no value to a group or team, I’ve got news for you.
If you think GP was referring to additional face time in addition to face time at a workplace, then I think you may be projecting and selective quoting a bit. Note that employees at this small company can work when and where they want.
Most 100% remote places I know of that do retreats typically have them during the week. A weekend retreat would be reserved for an activity that would only happen on a weekend and has buy-in from the team.
There seems to be a lot of resistance from remote workers about remote worker retreats happening outside of work hours. Is this actually a thing? I have never heard of it other than the weekend caveat (weekend only event with team buy in) that I mentioned above.
The occasional event w/ buy-in definitely can work, but that wasn't how OP seemed to frame it. Maybe I misinterpreted, maybe he badly explained his idea, I don't know. But I'd have given anybody sh*t for trying to make me work outside of work hours, remote or not.
Just curious... does your leadership go out of their way to offer comp time for travel outside of business hours?
For example, they say or strongly suggest that folks who have to travel at night take the next morning off.
I imagine that this may not be common, but it seems like it would generate a lot of goodwill for folks who have to travel.
Those are incredibly productive (it's probably 12 hours per day of "work" topics) and help forge strong bonds in the team. They're one of the things we're literally counting down the days until we can schedule one for 15 days after the last vaccine dose is in the last arm.
It helps that the most important aspect of our hiring process is about culture-fit - so much so that the final stage of the (pretty relaxed) hiring process is a presentation to everyone in the company who wishes to attend (regardless of role). Those presentations typically see 40% or more of the company attend. Crucially, every person in that presentation gets the opportunity to vote on whether the candidate is hired.
I've made friends for life at this company.
I've just said this earlier in another comment, but I've never had what I'd consider true friendships come out from work acquaintances. I just don't consider "I have fun with you sometimes" to be friendship, and there's exactly 0 people from all the places I've worked at I would feel comfortable say, calling at 3am if I ever felt depressed. That's friendship in my eyes, and a company retreat would never bring that kind of intimacy that's for me a requirement to actual friendship.
Now there are definitely people I would work with again without hesitation, and I'd grab a drink any time with most of my old colleagues.
Having guests in the company was always an excuse to do fun stuff. Like driving one weekend to a beach/volcano in one country, planning to go to the movies in another one, and lots of tasty food. We could expense the food so we only paid for a bit of extra gas or extra bus tickets with our pocket.
As a perk we have full kitchens in our offices, and a couple of times a week we cooked lunch together with the foodie/cook ones. It was usually tastier than buying food nearby. And it was fun to learn about each country's home cooking style.
I miss that and hanging out and sight seeing with coworkers on weekends or after work... The daily commute to the local office not so much.
When you do retreats do keep in mind that not everyone will want to spend a week or weekend away from their family, and that retreats with a bunch of people who can be social nonstop for 12 hours can also be the worst nightmare for introverts. Keep it optional, make sure it's clear that it's optional, make sure junior employees don't feel pressured :)
If you're a fully remote company, sure, it makes sense, but for a company with an actual local office, taking the team to Hawaii for 3 days just to have meetings that could have been had at conference rooms at your usual office isn't always appreciated by every member of your team, especially the ones who have {health conditions, children, pets, side gigs, ...}
> We get the whole company together once a year for seven days so that Automatticians can create bonds that influence them all year long. So far we’ve done Grand Meetups in San Francisco, California; La Paz, Mexico; Oracle, Arizona; Breckenridge, Colorado; Mont-Sainte-Anne, Québec; Seaside, Florida; Budapest, Hungary; San Diego, California; Santa Cruz, California; Park City, Utah; Whistler, Canada; and Orlando, Florida.
> In addition to our all-company Grand Meetup, teams meet for five to seven days to brainstorm team-level strategy and bond in locales ranging from Boulder to Buenos Aires, Las Vegas to Lisbon, Montréal to Mexico City, and Vienna to Vietnam. If you join our merry band, expect to travel three to four weeks per year.
> As a distributed company we also know how to connect with each other from afar, and consider day-to-day social communication at least as important as breaking bread in person.
> Since our company consists of a distributed workforce, the majority of our employees work remotely from home, reducing the need to commute daily to a central workplace, and greenhouse gas emissions as a result. Employees at Automattic are invited to share the distance of their previous commute. On this basis we are able to calculate that we save approximately 18,207 kilometers of travel every work day.
> However, we also believe that it’s crucial to meet together in person several times a year, and those flights can have a very large impact. We don’t have exact data yet, but our rough estimate is that each Automattician is generating about 2,500kg of CO2 per year for work related flights.
Considering that they have 1424 employees listed on the map on their about page [1], let's do some simple math:
1424 employees * 2500000 g/employee CO2 = 3,560,000,000 g CO2/year
is the company's actual current footprint of the air-travel meetups.
Suppose a car emits around 200 g CO2 per km,
200 g/km * 18207 km/day * 365 days/year = 1,329,111,000 g CO2/year
if they forgo the meetups and do on-site instead. (And that's the worst case scenario of everyone driving their own car to work and zero public transportation use.)
Conclusion: Remote + air travel meetups is NOT necessarily more sustainable! In this case the CO2 emissions of remote work is almost TRIPLE.
Like, look at London. Mega house prices in the city, but they peter out pretty quickly once you cross the M25 and you start hitting semi-rural areas.
There are also people who don't work well remotely, especially if the salaries don't increase enough to rent a big enough apartment with decent lighting, or if the employee has children who constantly distract them, among others.
But! If remote is the new way, then we don't have to live in the city center. Especially in nice countries with good train systems, we can live in more distant places where rents are cheaper and we can have an entire place with yard to spare. I'm in NL, and I have about 150 square meters of indoor space plus a big yard for less than 800 eur. Previously I spent 700 for 35sq meters and no yard. The difference now is that I'm in a village 2.5 hours from Amsterdam. As long as there are trains, I can go to the office on occasion.
I work in London, and the lack of commuting by train, stuffed with a hundred other people, has been the equivalent of very hefty pay rise, and an improvement in my health, such that I haven't been ill, at all, since Xmas 2019.
I want to go back, but only for a couple of days a week if possible. I know I've signed a contract with my employer stating my place of employment and so on, so I'm resigned to the fact that it will likely be 3 or 4 days.
But I agree with only a few of the original author's sentiments. Not having to share an open plan office with a hundred other people has massively improved my productivity and health.
This is a caste culture issue. It's orthogonal to productivity and real returns.
If you set up your chilled culture, you'd better stay bootstrapped. If you take VC money, most are going to push for a less liberal line.
The only way to really give employees freedom to work from anywhere completely at their own discretion is to let them work full-time remote.
If you require any face time at the office at all, then they have to live within commuting distance, or at least within flying distance.
An employee may prefer to work from Bali, but if he has to go into the office twice a month, he can't (reasonably) do that.
The details of an ideal employee policy can be debated, but you’re right there with the 4 hours hard work, 2 hours social interaction, and the rest up to the employee. Especially a free trip with the staff every now and then to bond. Something you can’t really find at big companies anymore.
The company he’s describing is severely broken if everything he’s describing is true. Most of what he describes are not normal office problems. Some of them are even health and safety violations. Working from home will only distance him from those problems, but it can’t fix an inherently broken company that doesn’t care about employees. He should be searching for another remote job ASAP
Please do not try to launder him into FAANG! Passing someone to HR for interviews _certainly_ wouldn't be a way to help a call center worker :)
Nope, definitely not a call center. In fact only team leads and higher have phones.
> someone on HN needs to hire this guy,
I wish. GED + 15 years doing a job that doesn't translate to much of anything else doesn't help one's jobs prospects sadly.
I was told to suck it up and do at least 50+ hours (35h paid) when working at temps over 42c (110f). Both are illegal here, they don't care, they will always find a poor sucker in a dire situation needing the job.
I hope you left that shithole company and glassdoored their management hard.
I hope you meant reported to regulators
Companies will be fined for this kind of environment and the office will be closed if things aren’t improved. You can’t choose to not care.
It's all a matter of priorities.
If caring means you lose your job, yeah, you're not gonna care.
And losing your job in the USA means: hunger, homelessness, no internet, less chance of being hired with unemployment record, assumption that you did something terrible, low/no medical, etc.
For many, especially those whom can't save a nest egg of appreciable value (6 months out of work kind), then it's better to STFU, apply elsewhere, and THEN make complaints.
But even in the US I would assume that companies aren’t just allowed to break the laws regarding work environment. Isn’t there some control visits, some way of reporting a company?
We have a legal system that greatly benefits rich people (companies are legally people).
Unions have the lowest numbers in our history.
Laws in different states like "Right to work" and similar kneecap workers rights.
And worst is the "gig work" which pays sub-minimum wage of 7.25$/hr or $2.35 for restaurant server work (and the min wage hasnt increased since 2009).
But if you're in software, it's a good life. Usually.
If your name comes out, you might just loose your job, and most people in that situation aren't going to be able to pursue legal action regarding retaliation or the like unless they get lucky finding the right lawyer. Or, you could potentially cause the company to go under/get shut down (rightly so) which equally leaves you seeking a new job.
HOWEVER in many states, and the further republican/red it is, the more onerous it is to be granted it. It'd be a whole different story if it were really employment insurance". Much of the time, it's "unemployment insurance after 6-12 weeks if the systems to register you actually work, and you arent excluded for inane reasons, and you aren't later excluded for $reasons". And hope you can survive on what you have currently in the bank for the SLOW state procedures to give you a ruling.
Turns out, the state doesn't want to pay out just as much as insurance companies don't want to pay out.
And to counter your narrative, I've seen the state point at unemployed people the local state park as a temp job. When they took it (else they lost benefits), the temp job ended and were excluded from filing for unemployment since they knowingly took a temp job.
https://www.businessinsider.com/how-states-unemployment-insu...
For example, an employer can slowly ratchet up requirements at work to the point where they can document an employee is not performing, terminate them, and the employee is not eligible for unemployment benefits. (This benefits the employer by keeping their unemployment insurance premiums low).
Also, unemployment benefit amounts vary greatly by state. They are a pittance in the vast majority of the states, especially if you consider most people don't have the cheapest possible lease/mortgage, and they can't just move out of where they live the week after they are terminated.
https://savingtoinvest.com/maximum-weekly-unemployment-benef...
There was a temporary supplement of unemployment benefits by the federal government due to COVID, but that is exceptional, and those are gone now.
Also, the process is the punishment. You should talk to people who had issues or who aren't proficient with the online applications how much of a pain it is to resolve issues with unemployment benefits over the past year. You have to call the minute the office opens up in the morning, and if you don't get in the hold queue immediately, you are told to call again the next day by the automated message. I know for a fact that this is still happening today, a year+ since COVID started.
Edit: I just tried Washington state's unemployment phone call line (open 8AM to 4PM). It's 9:07AM, and after 2m20s of various prompts on the phone, you are informed that "All agents are currently busy, call back at a later time". So imagine you have kids to take care of, jobs to look for, and you have to spend your time repeatedly calling the phone number, wait 2m20s each time to be told to call later. Your only chance is really to call at 7:59AM and hope you get through to the hold queue. If not, then your benefits are delayed one more day and you try the next day. As an American, it's embarrassing to me.
Obviously Covid is an extreme special case at the division of unemployment
And a large employer will be deterred by lawsuits, but smaller employers might have nothing to lose and/or the employees will be low wage and not in a position to deal with lawsuits and whatnot and have bigger things to worry about.
https://blog.dol.gov/2021/01/11/unemployment-benefits-answer...
Additionally, in most states you petition for unemployment and then generally have to prove you are eligible. All it takes is one spiteful manager to create a paper trail that you were let go with cause, and in most jurisdictions renders you ineligible. Then it becomes your word against theirs unless you have your own proof to fight back with.
As for low level... I guess you have never lived in smaller cities/towns in Europe then. People know each other and afford those they know “courtesy” of a heads up. Word spreads, etc. From there, you are only one step away from someone retaliating against you. The kicker is that those involved might not even really understand this to be somewhat corrupt behavior.
An office on the property of an international airport. Our maintenance hanger happens to be behind our parking lot and immediately on the other side of it is an active runway.
If you work at an airport, not in the terminals, you get used to smelling aviation fuel/jet exhaust.
As far as the indoor temperatures, it's a leased building and the HVAC is just inadequate (my guess is when the HVAC was designed, the building probably wasn't largely an open office). The front of the building the HVAC works great, but it still has walls and doors blocking it from where the bulk of the staff is.
The algae in the pex tubing coming off of the water filter is because, for some reason, there's a random tube coming off that just terminates which allows some water to not get circulated. The chalky white of the water is just pure hard water, if you put some water in a dark coffee mug and let it sit for a few hours then dump it out and let it dry the inside will have a noticeable white film. This will rapidly build up day after day and actually start to flake off from thermal shock.
>Some of them are even health and safety violations.
They aren't. You might think they are, but they aren't. If they were, any hanger or warehouse at any significantly sized airport would have long since been shut down. Yes, I'm sure there is some unacceptable level that once measured can have legal action taken but I'd bet my kidney that we aren't anywhere near those exposure levels. It's not like a turbine is backed up 3 feet from our door, with the doors wide open, spewing exhaust. That doesn't mean you can't smell it though, you can smell jet exhaust at considerable distances not unlike diesel exhaust from larger vehicles.
Many on HN are accustomed to nice offices with a bunch of perks or remote work, but for a lot of us we work in conditions like this (or far worse) and it's just life. We have it much better than our people working at our sort facilities, they're exposed to the elements with minimal HVAC for example.
When I was 18 I worked at a cemetary, I had to wear a "backpack" full of diesel for a weed eater/whacker and trim weeds for hours at a time with no shade, then dig graves and cut grass with no shade. I'd go home sunburnt and smelling like diesel frequently, even getting sun poisoning at one point. My current job is so much better than that job 18 years ago, but it's also a far cry from what I saw a Y Combinator and Open AI a couple of years ago when I was visiting someone and I imagine that's how a lot of tech offices are like give or take some perks and creature comforts.
I don’t know where you live, but I can assure you that what you’re describing is not “just life” in most developed countries. You’re not describing a normal office.
Offices like you describe continue to exist because employees put up with it. The tech job market is very hot right now. I would strongly encourage you to explore your options. What you’re describing is not normal or acceptable.
You don’t need to move to a Google type company with unlimited office budgets. Most companies are smart enough to know they need to address things like broken HVAC or not enough microwaves or unclean bathrooms by spending the relatively tiny amount of money to address the problem. It’s literally cheaper to address these issues than to lose good talent over such easily addressable frustrations.
When you move to a company that treats employees decently, you’ll find that you also get along with coworkers better because everyone is not already miserable and dreading their jobs.
It is 'just life' the world that we get in tech is significantly different than what most people experience in a workplace.
They have one guy per floor responsible for cleaning four large restrooms, vacuuming, dumping trash cans. The one who does my floor is a lazy idiot. The cleaning company tolerates this because they pay crap wages; they save their best employee for the 4th floor where the VPs and higher work. Everyone else gets a shitty bathroom. Once, a dude had explosive diarrhea in a stall. A year later, there were still shit stains on the wall...
Don't be surprised at how cheap even big successful business can be.
Yeah, OSHA recommends 76F as the maximum indoor temperature [0]. And there's indoor air quality guidelines too. It's not difficult to file a complaint [1], and I'm pretty sure any reasonable complaint is checked out. Even if the employer isn't fined, having an OSHA investigator come by will probably lead to some changes.
It also seems possible that an office with obvious jet exhaust fumes will be out of compliance with the fire marshal, who's more than capable of putting a chain and padlock on the building entrance until the problem is fixed.
[0] https://www.osha.gov/pls/oshaweb/owadisp.show_document?p_tab...
Our AC went out (In las vegas - it gets to 120+ some days in summer) and they brought in portable A/C units that were louder than the planes.
Then they took our bottled water away.
While these issues aren't normal they are out there and they are replicated by employers who don't value the sanity of their workers. Yes I got out of there. Yes I'm working from home now and agree with practically everything on this list. Especially the bathroom.
In this case, and depending on the country, working at this office is illegal. The assumption that working from home is better is a little naive. It’s a result of a terribly company, who will manage to make working from home equally terrible in the long run.
Source: Helped someone one weekend re-roof their house that was probably 3 miles from Logan Airport in Boston. You'd get waves of fumes slowly drifting down from the big heavy jets taking off one after another after another.
There are a lot of bad companies out there, and it's all well and good to say "find another job", but not everyone has that luxury.
That point was clearly about his home
"Working from home I:
...
• Breathe jet exhaust..."
Kidding aside, there's just not enough jobs in "not broken" offices for all the workers. I haven't seen an office which isn't broken in some way, even though I haven't seen many. And suggestion of looking for another job is just patronizing. If a person could done it easily, he would have done it long ago.
- interacting with my colleagues, going out to lunch
- the very high-speed and reliability of being on the network wire
- dedicated work-space outside of my home where home-chores don't press on my mind while I'm trying to work
- my commute: I cycled into work, and the daily exercise was great
- a clearer separation of work and home life
Things I don't miss:
- interacting with my colleagues, when i don't want to (group office, oy)
- having my boss pop in over my shoulder (my bosses are great though)
- my commute: I cycled into work, and the daily ride was sometimes a grind, in cold or wet weather. And it takes a lot of time
- not having my work at home when I need to work late (I have a work laptop, but still)
- having the campus police officer give me the eye when they see me working at 2am
I'm considering coming in Thursday/Fridays.
This one is not like the others, it's completely up to you to have a bike ride e.g. at lunch time around the block when you WFH.
I'm not a leisure cyclist. I don't dress up in spandex and ride an expensive bike. In fact, I have difficulty containing my derision for leisure cyclists. I know that the equipment they use has utility, but it also signals: I don't have to ride a bike. I have an expensive SUV at home, and I didn't lose my drivers license to a DUI.
I remember several years ago, my work place had a "bike to work day". The gear and getups on display looked like a parade of peacocks, and certainly had very little to do in spirit with biking to work.
Perhaps it also irks me that these leisure cyclists will say crap about my cheap bike ... as I pass them on the road.
What? How did you get around to such an explicit and unfounded gate-keeping of cycling? Cycling is only 'good' if it has the purpose of commute? Cycling is only 'good' if you have a cheap bicycle? Sorry to be this direct, but this is utter nonsense!
I do not have an expensive SUV at home, I don't even own a driver's license, and I don't own a super expensive bike either, but I still go out in lycra to use my road bike as a training utility (almost) every day.
Why is it that we as cyclists have to gate-keep each other at every step and corner? Both hating on cyclists in general and and gate-keeping in cycling itself is stupid and should not exist, let's just embrace cycling whether we are on a super expensive road bike or a cheap mountain bike we bought second-hand.
In a post complaining about gate-keeping in cycling--that leisure cycling reinforces the idea that there is only kind of cycling that is totally above board, not sketchy--I get criticized for gate keeping. Maybe instead, gear head cyclists should introspect more on their hobby and how it reinforces class barriers.
As a fairly experienced road cyclist, I honestly don't care in the least what people ride or how they dress, I only care that they don't act stupid things around me. At the most I might compliment someone on their speed and that's about it.
I cannot speak for you, but there are consequences to making cycling a specialized activity that is only respectably done for leisure and with the proper equipment and clothing. There is a symbol economy here that I feel you are just not willing to contemplate.
>There is a symbol economy here that I feel you are just not willing to contemplate.
Okay, so let's see. I go out for a ride in shorts and I get a saddle sore. I look online and see that wearing cycling shorts prevents chafing, so I buy a pair and I don't get sores anymore. Exactly what am I signalling? That I have enough money to buy cycling shorts? I'm not really signalling that, it's just that I have no way to wear the shorts without making it plainly obvious that I'm wearing them.
But fine, I don't want to "signal" that, so what are my options? I have to stop going on long rides that would give me sores because someone might feel bad that they can't afford my cycling shorts? Should I also get the cheapest possible bike I can find? Should I just walk everywhere barefoot in whatever rags I can find in a dumpster?
Seriously asking, what do you want? It seems you're not asking for a world without poverty, but rather a world where everyone lives like they're poor, even if they don't have to. Hopefully I completely misunderstood what you meant.
>making cycling a specialized activity that is only respectably done for leisure and with the proper equipment and clothing
"Respectably". Look, man, honestly: people do not give a toss about your bike or what you wear. When I'm out in traffic I have enough on my mind trying not to get killed to look if there's anyone plodding along on an old beater bike in shorts and a t-shirt to make fun of. Just do your thing and let other people do their thing. You're like those guys who get insecure at the gym because they see the buff guys bench press 70 kg instead of focusing on their own routine.
Maybe leisure cyclists should spend more time critiquing their own culture a bit more. Have a little more introspection into how their hobby affects other people, reinforces class barriers.
Must be hard to find someone / something which escapes your contempt.
It is not simply a matter of some people getting to do what they enjoy. It is the system of symbols tied to a specific activity. Everyone likes to ride bikes, poor, middle class, and rich. How do the middle class and rich make sure that no-one mistakes them for the kind of person who cannot afford a car? By the price of the bike, and all the specialized equipment they use along with it. Of course that equipment has practical utility--no one says that it doesn't--but that equipment is playing another, probably more important role as a signal of status (if you don't believe me, go biking with your cyclist buddies wearing jeans and riding $400 bike.)
So why is it a problem? Because it creates an environment that is not positive, possibly even dangerous, for other cyclists who cannot afford to, or are not willing to, participate in that cycling economy. It isn't really that complicated. Let me put it another way. Who do the police stop when riding through the neighborhood. The cyclist on his or her expensive bike, wearing their expensive equipment, that practically scream: I'm participating in a lifestyle activity? Or the cyclist on a cheap bike, wearing jeans and a t-shirt? Maybe with the wrong skin color. The answer quite obviously is the second.
Seriously cycling kit can be super cheap and makes a huge difference in comfort.
And the mention of the kitchen in the post is spot on too - it's just way too convenient to have my full kitchen at home for a quick smoothie. Some projects at my job don't even have a refrigerator for Pete's sake!
However there are those people that comes to the office to talk all day, and honestly, for everyone else's productivity, it's better they work from home.
I don't want to be unfriendly, but I'm at work to get shit done because I'm getting paid. If someone wants to talk hobbies, we can do that another time.
I've had this happen in the past with managers doing reviews. While in these cases I've usually enjoyed the conversation and been at least as guilty as them as derailing the focus, it's still time where I could be doing work instead of discussing common interests/experiences with them. It's not like we're ever going to hang out outside of work so us discussing local shows we both were at two decades ago, or our morel hunting success this year, or what variety of potatoes we're planting, is just taking us both away from work (sure, sometime that is needed just to get in a different headspace, but the shareholders probably don't care about that).
Internet is a problem, but a solvable one - assuming you are in the US, we need competition for ISPs. I had ATT fiber for a while and it was for all practical purposes as good as office (symmetric gigabit).
Cycling has been covered :)
Separation - door closed to the space I work in works great for me. When I didn’t have that, putting everything away and leaving the work space for a few hours did the trick - it’s all in mental discipline.
It would require a commute longer than that of going to the office. An average employee has already organized their life around the necessity of commuting to the office. Office is probably a central location.
Most workers will be found within a circle of the tolerable commute time (isotropy assumption). Let for simplicity assume that all workers live at the same distance R from the office, and are distributed uniformly along that circle. The angular distance between any two employees is distributed uniformly in [0, pi]. Chord length is R 2 sin (theta/2). Integrating, we calculate the average distance between two employees: 4R/pi > R.
On the plus, many more lunches with spouse and children.
But again, it’s being setup as a false choice - if it’s important to your orgs culture all you need to do is setup pre-arranged times for it, much like you pre-arrange a working schedule and have expectations on when people are in the office. It’s just not every day.
Not a trade that I'd make.
In my office, nobody really bats an eye if someone decides that they're too sleepy to be productive and just takes a short nap.
I too used to bike in to work, but since the pandemic, I've replaced that commute ride with riding on my own (which is nicer than the commute was since I can stick to off road paths and not ride the busy roads near work). But now that I'm full time remote, I have another option -- I have a spinning bike, so when the weather is bad, I can ride indoors.
We just want the choice, too!
Almost no WFH advocates are asking to force everyone to WFH. They just want the option to do what works best for themselves. The people pushing to return to the office, however, tend to want to force everyone back to the office. That’s what we’re complaining about.
*raises hand* the hybrid model of WFH is likely to revert to everyone back in the office as people realise that those that go into the office have an advantage over remote employees via side of desk conversations, building rapport with management and the general perception that those in the office are "working harder".
Get everyone in the office for 1 or 2 days/week. When your company isn't there, another company is using the space.
As a 20-something who lives alone in an apartment, I don’t get the luxury of having a nice backyard to go work in (like someone mentioned doing in another comment thread here). I don’t get the luxury of having a bunch of space to set up an office. And for that reason alone I’m excited to go back to an office setting. It’s nice that older people who have their lives figured out are enjoying WFH, but let’s not discount how WFH disproportionately is worse for early in career people.
It’s really difficult to explain to a toddler why a parent is home but cannot play with them for half of the day.
That said, you’re not alone in preferring to work in an office. It’s actually very common outside of Internet forums for people to prefer working in an office. It’s just not a popular opinion online right now. To each their own, but let’s not pretend like one working style is inherently better than the other for everyone.
I've worked from home through 3 toddlers, and very rarely had a problem. But I've worked from home for their whole lives.
This is probably something harder to transition into. Kids only really know what you introduce to them. If you've worked from home their whole lives they don't know anything different. If they're used to mommy working from home and them not being able to play with her, then they pretty much accept it.
We never tried to explain, we just said: mommy is at work, you cannot play with her, you can see her at lunch/after work.
We have a 3 year old and restricting him / telling him that he cannot do something makes makes that his entire focal point. Hell, he might even be playing by himself or with me but if the Mom disappears even for a cat nap, he has to go interrupt/play with her.
Has caused a huge amount of stress between my wife and I this past year. Thankfully the day care has opened and they are very careful & rigorous.
My home "office" is a corner of our tiny bedroom (that said, my home office setup is still vastly superior to my work office setup).
That said, I still vastly prefer WFH. I don't have to waste time on a miserable commute, and my office environment is just plain old dreary, depressing - probably the case for most offices for "old school" companies (vs. hot and hip Silicon Valley style tech companies). I've mentioned this in other posts, but I can imagine being happier at the office if the environment wasn't so depressing and dystopian.
Wouldn't full time WFH make that easier to do? Presumably you live in a small one bedroom apartment because it's within commute distance of work. If your employer stuck with WFH, then you could move to a house in a small town, probably for less money than you're paying for the apartment.
"this is a remote position but candidates must be able to commute to the office"
I might be willing to do a 90 minute commute once a month, but not once a week. If once a quarter, then I'd even be willing to fly in at my own expense.
Based off working with a bunch of younger co-workers (the average age of my co-workers is in the early/mid 20's) I'd say it's worse for people whose primary source of social interaction is work. They didn't have social contacts they could lean on outside of work.
Without the office, they were alone.
Those with spouses, or friends outside of the office, all did pretty well, and aren't clamoring to go back to the office.
Personally, I have a spouse and a number of friends who I continued to interact with outside of the office. This saw me through the coronavirus better than any house or a yard could have.
Our office opened last week and I've been back in every day (and am sitting here now).
For me, going back into the office has nothing to do with my social life. Even prior to the pandemic, for the last 4 years, I've had the option to WFH as much as I wanted and I was still in office 3-4 days a week. I feel less productive at home and I miss having the division between work and home. My commute is my wind down time that allows me to turn my brain off work mode at the end of the day.
I think after COVID is gone, the name of the game will be flexibility. Treat people like adults and, as long as they're getting their work done and not negatively affecting the team, we should let them work where and when they want.
- I think 20-somethings gain more from in-person interactions given they have less experience so are regularly bumping into people with more experience. For the more experienced these interactions feel more like a tax/interruption, but for the person just starting out, they're often missed learning opportunities that add up over time.
- In-office amenities like free dinner are more valued by early-career folks who are less likely to have a family they need to go home to. Even the free drinks/snacks.
your experience is valid, but don't assume you speak for everyone in our cohort. I hope once quarantine is over, you and I will both have the freedom to find the work environment that suits each of us best.
The execs advocating for work from office aren’t proposing this though: they are instead insisting everyone work from the office, regardless of preference. That’s what chafes people.
First, productivity concerns are (mostly) an excuse. The real important thing that is desired is to be able to exert managerial control over employees. This is more easily done when you have employees in the office under watchful eyes.
Second, in an ideal world the people that like the office will commute to the office, and the people that like WFH will WFH.
The prefer-WFH people don't lose out either way from such a setup. However the prefer-office people still lose out, if, for example, the majority of a team chooses prefer WFH. What happens to all the social and organizational benefits of working in the office if you're in a team of 10 and only 3 people choose to come to the office? Or worse - if you're the only one? So it becomes an all or nothing scenario.
Listen to Adam Savage [1] talk about his early career as a prop-maker. I just don't see how that sort of deep collaboration is possible remotely. As a recent graduate whose first full-time job has been full remote due to the pandemic, I'm terrified that this is going to kill my career progression, not only upwards but also laterally. I just don't have the same opportunities to 1) learn from people or 2) bump into new people as I would if we're all forced to be in the same place.
Basically -- how do you think open source has been doing it since practically the 90s?
So, I don't think it's as simple as letting people choose when and how often to come to the office. I could see a hybrid 2 days local / 3 days remote model working if physical presence is mandatory on those two days.
That said, I expect this will be quite common and people are probably more willing to have a 90 minute each way commute, say, if they only have to do it once or twice a week. (That's about what I'd be to go into our Boston office. That would be lousy to do most days--as I can attest to from a prior company--but it's not that bad to do once a week especially in the nicer weather.)
This! I don't get how HN, a community of hackers who can't but be aware of FLOSS, could claim with a straight face that "remote doesn't work" in the face of things like LKML.
We pair new hires, regardless of ability, with a mentor. They have access to a full checklist of on-boarding tasks and an actively maintained Basecamp.
Perhaps the key point is that we do not have "hidden" discussions. Even the voice discussions have notes taken and recorded, and planning sessions are done via a recorded Miro board. Day-to-day project management is entirely in Basecamp and Slack. Anything in Slack that's worth noting is made into a Basecamp task for posterity.
We're a flat hierarchy, and we encourage team members to be vocal about what they want to work on. The entire team plans quarterly targets and goals.
It's, honestly, kinda awesome.
Edit: we're less than 50 people, and that makes it easier not to have a hierarchy since most features are built by one or two people.
I think there are a lot of "implicit" benefits of being in-person that remote companies need to make more "explicit" to be successful. It sounds like your company has the right idea!
To be quite sincere, I've heard this before. And it ALWAYS ends like Animal Farm. Some are "more equal" than others, especially if your company has the usual upper management.
I'm trying to find the project managers so they know I'm available and to include me on future projects. The current projects are staffed up and any change in manpower is a change request, client approval, etc.
Interns we've on-boarded, especially from non-CS background programs, all have had these kinds of issues.
It's been getting better, but I don't see how it's possible to have anything close to "real" mentor-ship schemes with full WFH. When I was interning most of learning happened not with my project but with interacting with the team and seeing/understanding what they did.
I have a sneaking feeling that the productivity boosts due to WFH mostly come from more senior devs w/ specific workstreams that are benefiting from more "head down" time, but without mentoring/training new ppl the quality hiring pool will go down over time.
Bumping into people is actually a problem, but career progression is less so, as there is a lot more time for 1-1 mentorship, pairing, etc.
The bumping into people part can be solved though, especially with occasional in person events. We’ve had whole teams not located within our area and have worked with them just fine. Being noticed is also fine - people still give presentations, do launch events, and connect with others through managers, pms, etc.
A lot of people look at in-office through the lens of entire companies or at least pretty much everyone they interact with being co-located. I, on the other hand, am on a broader team spread over about 9 time zones and, on a given day, I can be talking with people in 5 different offices plus remote/traveling. If I went into a local office pre-pandemic, there was a good chance I wouldn't run into anyone I knew.
Frankly, my employer sucks-ass at this anyway. So no real difference. I suspect there are a LOT of small-time employers that are like this.
I've worked at other companies where they do much better at collaboration and even have formal mentorship programs (Lockheed-Martin). Yes, I very much miss working for those companies, but given that I've relocated since then, it's really not an option.
Most people will just go with the flow and not really adapt intentionally to the situation so in some ways you may be able to actually stand out more than normal with less effort.
I'm also mentoring a new hire, fresh from college. He's kicking ass and it's going really well. We mostly talk over slack, but we also do weekly video calls, or ad-hoc when he's stuck on something.
I'm not saying it's as good at this as it was in-person, but we find ways to make it work.
Remember, the goal is to find the best solution possible, not to discount any solution that doesn't have 100% coverage of the old solution. We may lose ground in some respects in order to gain it in many more.
It's not the same for everyone.
Full disclosure: I don't really want to return to 100% office requirement either. I'm really excited to see other humans again - though I suspect we'll see a 2-3 day a week in-person expectation and then 2-3 day flex moving forward.
Now, many of those things are probably good for the business anyway, but they are nevertheless obligations that remote workers force on their colleagues in order to achieve that cleaner, "API-like" working relationship that remote workers often need to succeed independently.
It's even more stressful if some employees are gelling well and some aren't. Many remote workers feel they should be treated like contractors but given fuzzier expectations like salaried workers - I've seen this misalignment of expectations about culture destroy teams, and in an office culture transitioning from full time in office to partially remote, all of this is fundamentally caused by the "benefits" that the remote workers are receiving at the cost of their colleagues. It's absolutely not a win-win.
Intentions and planning matter too, of course.
My career was made by someone finding my resume in a trash can.
While I will give full marks for your agency and initiative if appropriate, to think ANY of us (myself and all of us included) don't have a large amount of probability/luck/circumstance involved is hilarious.
Heck, I'm a refugee from a civil-war country who came to Canada with literally nothing but a loan for the ticket; I could try to make the claim that I "made it on my own". Yet though I've certainly put in an effort, I'm extremely lucky compared to those who couldn't leave, didn't speak the language, don't have the skillset or capability, don't look or behave in career-enhancing ways, haven't been picked up by mentors and coaches, haven't moved to a country which accepts new people, with educational and business framework that's conducive to advances, haven't found or been given the same opportunities, etc. I've certainly had bad luck and obstacles and negative externalities, but I could spend all day counting things that went well too!
I mean, I agree that I don't want to necessarily go back to the office; but it's with full view of how lucky & privileged I am. Even on very granular level, even with decisions I've made and career I've chosen and skillset I've developed - I have colleagues with same skillset and position and broadly similar projects, which have not switched to remote nearly as much as my project has. That alone is luck/circumstance/beyond my control.
The OP to which I replied implied that ONLY their agency mattered; I disagree with that sentiment vehemently. This is not to say that agency that does not matter - I'm not a fatalist and certainly enjoy my personal freedom and take personal responsibility :)
Anyways, any argument down playing a situation is futile, let's just agree that every one is in a different situation and the best is to analyze case by case
I think a lot of people who have worked remotely for the first time due to COVID have a misleading impression of what remote work is. In normal times you have ample options to be able to work in an environment with other people if that's what you want. You also have the option to spend the time you save on commuting doing other non-work social activities.
While people say "oh just move somewhere else outside the city", unfortunately that means i need to now buy/maintain a car on top of everything else. Then commute into the city to be social with my friends group, or to do physical activities.
Neither of those things appeal to me, and since our work is strongly leaning to switching to be fully remote, it is kind of frustrating. A bunch of coworkers are very much just move to a city where you can buy a house! That is what i did. Or even worse a lot of people who are just "buy a house!", and are completely ignorant of how insane the housing prices have become.
Honestly the end result is probably just going to lead to me finding employment at a company that still has the ability to work onsite. A few of my like mininded coworkers pitched the idea that we could rent a small office area for people like us, and were promptly shot down by management.
I've loved it so far, being able to be around family more and take care of them and just be around.
If full-time remote becomes more the norm, I hope people are able to take the opportunity to be closer to family and friends.
Not to mention that a pandemic is not an accurate reflection of what real remote work looks like.
Anecdotally, the people I know reluctant to go back to the office have some combination of lovely homes into which they've put care, terrible offices reflecting zero care or empathy and/or introversion, sometimes to the point of social anxiety. (Stark minority in the third, but a life changer for them.)
Offices don't have to have terrible meal options. Nice homes can be chosen close to work, thereby negating commute. And co-workers don't have to be inept to the point of constantly interrupting your work flow.
There will always be a section of the population happier and more productive working from principally home. (Though for how long we can command a wage premium remains to be seen.) But I suspect, if offices were a bit more desirable and city center housing a bit more affordable, that slice would narrow quickly.
Nope. Largely for this reason. And when I'm in the Bay Area, I'm strategic about when I travel, to where and for whom.
My point is that the hesitance to go back to the office is not something fundamental. It's rooted in a variety of personal and environmental factors that can and do change. Targeting those factors, directly or indirectly, personally or through policy, has not been a conversation I've heard of.
And in large parts of the rest of the country, it's illegal to put homes close to work.
Where I work is on the edge of an office campus on the edge of a suburb of Seattle. By city ordinance, virtually no housing is allowed anywhere near where I work. If you live in the same municipality as this office and work at it, your only choice to get there is a twenty-minute drive (with pre-pandemic traffic levels). There is no local bus service that goes from the rest of the town to the office park. Bus service from Seattle to this office park exists, however, so I live in Seattle.
"Just live close to work" is a physical impossibility for so many people, and not solely because they want the stereotypical standalone house with a picket fence. My family has zero interest in that, yet there's no housing anywhere near where I work. What little exists is largely short-term corporate rentals and AirBnBs.
When we've lived in other places, the dynamic is the same. Office parks in the suburbs or all clumped together in a large downtown, with housing as far as you can get from them.
This is, in my opinion, one of the few things Amazon did right: plopping its office campus in the middle of a very mixed-use area with rental apartments and condominium units for ownership, shops, restaurants, parks, and so on. (Of course, after having run out of land there, now they're building traditional office towers in the suburban downtown with virtually no housing to speak of. And yes, it is sky-high expensive to live near Amazon because that's basically the only mixed-use office park in the whole county.)
Must be specific to your suburb. I can look out the window of my downtown Seattle office straight into the windows of the condo complex across the street. As for the suburbs, having passed by innumerable times, the north edge of Microsoft's main campus is directly across the street from apartments and rowhomes.
I was wondering if someone would mention Microsoft in a reply.
Yes, there are apartments near there, but Redmond has the same failing as most other suburbs in the area: housing stock woefully inadequate for the number of people working there, and ordinances that artificially restrict building any more. Microsoft's campus is also adjacent to the Bellevue city limits, where residents on the other side of Bel-Red have fought vociferously against new housing for decades.
Meanwhile, SR 520 is a mess all the way back to the 405 interchange (and beyond, some mornings). After the much-vaunted light rail arrives, that station will serve fewer residences than the one in Angle Lake.
My point is that lots of people just throw out "well, live near where you work" as a panacea to life's commuting and office ills. Under our current idea of what counts as zoning and land use, it's not possible for any more than a small sliver of people to do that. So we have a choice: change how we do land use, change how we work with offices, or both.
I have worked at various tech companies since the 90s, am by no means rich but I've have always lived somewhere decent that's within 15 minutes drive of work.
Before the pandemic, certain employers had to pay a premium for real estate and a premium for talent in prime locations. The former no longer looks justified. That doesn't really give employee or employer any leverage. The latter, which was built on scarcity of accessible talent and the concentration of high-paying jobs in prime locations, however, solely reduces employees' leverage.
One of the barriers to this shift was the massive cost of installing remote-working infrastructure. Financially, technically and culturally. That's now done. How this shakes out, whether it results in lower prices for customers or better returns to shareholders or higher take-home pay for employees, remains to be seen.
While this always sounds good, in my experience it rarely amounts to anything. A company I used to work for tried to make "hacks" and "hackathons" etc happen. People did make hacks, but they remained as hacks. Products were finished just like any other product is finished: as a result of hard, dedicated work.
I don't think this needs to be lost. It just needs to be done more deliberately now if it is desired.
Remote work basically tosses out anything extra beyond your tasks as nothing happens naturally. You then get to craft what you want.
They're also hesitant to ping coworkers and ask for screen sharing time because they can't sense if the more senior developers are working on something. Mentorship has also been difficult when the mentor and mentee cannot work side by side.
Management is looking into alternatives, such as having volunteers come into the office on a rotating basis.
I'm seeing this across the board. Learning curves are shallower. Matt Levine commented on it with respect to the Goldman Sachs B.S.:
"...it's usually that 100 hours of work for a first year analyst is probably closer to 80 hours of work for a second year analyst. But first years aren't learning as quickly working remotely, so the time isn't being shaved down, it's just staying at 100 hours a week."
https://www.bloomberg.com/opinion/articles/2021-03-25/matt-l...
build tutorials for things like git
allocate hours of their week to pairing
encourage juniors to ping seniors. and encourage seniors to respond promptly in efficient ways (written communication compounds over time)
etc
New hires afraid to ask for help? Make it clear that it's part of their job. Developers need to see another developer's screen? Screen share over Zoom. Multiple employees don't know how to use a tool? Provide a one-hour presentation. Rinse. Repeat.
It is the job of senior devs to make new employees feel like part of the team.
But I think the blame for this lies in management and the seniors on the team. If a fresh out of college grad feels hesitant to ping a coworker then that coworker is doing something wrong. I'm seeing a lot of companies and teams seem to shift this blame to the WFH situation, where really it is a failure of the team to not integrate and work well together in a shifting situation.
Plenty of companies that are remote first have no issue mentoring junior engineers, so I don't see what the excuse is for companies that are not.
It absolutely does. Point is a lot of industries never formalized training, instead relying on osmosis across teams. That creates a--hopefully temporary--disadvantage for new hires. Again, in some fields.
My team's solution is for one developer to just ping another when needed and if they don't reply for a while, they are busy. Don't be afraid to ask, but don't take a lack of a quick reply personally.
With Slack, whether they are currently working on something is not important. If they are busy, the message can just sit there until they have time.
This is a big problem. More often than not "institutional knowledge" is short hand for "I'm too lazy to write this down, hope I don't get hit by a bus!"
People pretend like writing wasn't invented thousands of years ago.
In my opinion, what helped me the most is: when an issue arises, like something during an on-call, have the person resolving the issue share their screen and talk through the workflow/debugging process, to whomever is being mentored. The tools/logic/reasoning they use during a live debugging session is invaluable knowledge for incoming engineers.
What this sounds like to me is your organization isn't documenting things properly. I know, because I've run into this exact same problem on projects at my organization.
"Send me your coding standard."
"Uh, we don't have one."
"Okay, well what's your code review process for integrating changes?"
"It's not written down, I'll have to walk you through it."
"What's my tasking?"
"I'll need to sit down with you in person to discuss that."
The lack of communication skills in software people has never been more obvious than during the quarantines. It's a serious deficit that needs to be addressed. I mean, what happens when one of these people leave, either for greener pastures, something happens to them, or they just simply retire?
There are many situations in which synchronous feedback won't be possible, wfh or not. For example, when the coworker in question is in a meeting or on vacation. All developers must be able to handle this situation and avoid blockages by switching to another task or an unblocked portion of the same task. The sooner new devs learn to juggle their time and attention in this way, the better.
I thought I was in the minority because all of HN and Reddit seemed to love working from home, but as I spoke more to my peers about it, it seems like they didn't like it for the most part either. I believe that people who have families are more likely to prefer working from home because they have more contact with their loved ones, where as a single new grad has less contact with the people they know.
Now, to be fair, I'm a lot more open to remote work now that the pandemic is more handled since I can at least get some human interaction outside of work. If anything, the thought of working remote when I graduate in May is a bit exciting since I'd be able to move every few months for a little while before deciding where to live.
Working people in their 20s mostly live in cheap apartments whereas a huge chunk of Reddit lives with their parents (if they're employed at all) and HN skews older and wealthier to the point where people have nice houses in nice suburbs or can justify a higher end apartment.
This seems lost on most people but is painfully clear if you read post histories. For instance, most of /r/childfree (an interesting topic no doubt) is a younger sister overexposed to her parents' excitement (because she's living at home) about older sister's kid. Most of /r/QAnonCasualties is the same sort of angst, directed at parents. Most city subs are the same way, edgy "right wing" guy turns out to live with his dad, who he's parroting. It's incredible that the site is taken any more seriously than 4Chan; there ought to be some great business studies on Reddit's "teflon" nature.
EDIT: I've never worked at a job/office as hellish as the post describes. Better office jobs than that exist.
I also have seen productivity issues between two office locations that are suddenly resolved by having someone travel to the other site for a week. Sometimes this is even followed up with an writeup about the sudden revelations gleaned from the visit.
On the other hand, I’ve also seen engineers take vacation days so they can be heads down on a project they care about. So, I’m not sure what the ideal situation is, exactly.
they can't make you put your butt in a seat!
Austin and Denver use to qualify. But an out of control real estate market, basically makes it impossible to buy a home there. Every listing gets 20 all cash, no contingency offers for hundreds of thousands over list price.
Unless we embrace full remote work, the only people who will be able to work in the tech industry are either those who bought property in a tech hub before 2020. Or the young and single who are unencumbered and willing to live in small expensive apartments.
Insisting that engineers live in the Bay Area or Seattle or NYC or Austin will essentially lock out a huge pool of talent. Blame America's dysfunctional housing market and NIMBY culture. Tech generates a ton of wealth, but essentially all that wealth gets slurped up by land owners in tech hubs. The only solution to break the cycle is industry wide embrace of full remote work.
-Need to synthesize lots of stuff daily -Truly enjoy being around your coworkers -Have a terrible homeworking environment
If you just have jiras and you sit down, drink some coffee, music, code, chat people once every few hours to ask about something... it's useless lol.
Think of all the wasted energy going to and from the office, to do the same thing but less efficiently. So dumb.
That's actually something I'd love to see. A good way to replicate water-cooler talk remotely. I don't see a good way to do it initially, but I'm interested in the idea.
This policy had a dramatically positive effect, including on me. The overhead was negligible but it made it harder to slack off because that would be more immediately visible to the entire team. It also made it clear when one could expect timely responses to emails sent out during the day. And just forcing everyone to actually think about and what they were working on and rendering that into words made it obvious when there were organizational problems and tasks were not being distributed effectively.
However, some people’s productivity is significantly worse from home (mine, for example,) even if it’s their primary choice. While I wish work was as simple as treating everyone as responsible adults, I’ve experienced working with well-entrenched coworkers who barely contribute at all, and whose productivity is weakened by their inability to interact in-person.
Further, even the heads down antisocial developer needs to communicate with a project/product manager or a support engineer on a regular basis. In this situation, talking in person seems to help communication between coworkers that often make too many assumptions otherwise.
https://www.cnbc.com/2021/03/31/amazon-expects-some-employee...
With all of the horror stories about their warehouses I have to imagine the offices aren't great either. Like I would expect them to be as miserable as Amazon leadership thinks it can get away with.
There's the fairly normal things like charging for lunch at the office canteen (fine, but for a big tech company this is a little different), the slightly odd things like charging for parking at their office (seems like an easy win to not bother?), and then there's the downright crappy ("your role entitles you to 4GB RAM in your laptop, even though Excel needs much more, if you want more buy it yourself").
I think there are better companies to use as role models for creating a good working environment.
While they may have been great at some point, they're largely carried by a few segments of their businesses and can no longer really fail. Google is mostly carried by their success in ads, and most of the non-ads things they pump out + the way they do it, is mediocre at best, extremely inefficient at worse. Their technological innovations are mostly meant to support these inefficiencies. Sure some stuff they do is cool, but they do a LOT of stuff. Most isn't. The same applies to all these other companies.
You'd think that the world's larges cloud provider, would have the tooling and policies in place to deal with this issue (creative inefficiencies). Because that's literally what they're asking their customers to deal with when they sign on to the concept of cloud-computing.
>The conspiracy theorist in me believes this is more about stimulating the local economy around tech jobs then actual productivity. Millions of people essentially work in support roles in cafes or bars that cater to office workers. Even auto mechanics will eventually start to lose work as less people need to drive.
I seriously never want to return to the office. It's useless. I don't miss spending hours a week trying to commute to and from work.
Has anyone ever thought working in an office actually spreads illness ? At most you can go to a concert once a week, you need to come into work 5 days a week exposing you to various illnesses
I’ve found working from home lonely and isolating, and am badly missing the structure of getting up, showered and going into an office!
For people at a certain stage of life, I’m sure working from home is great, but have some empathy for those of us it sucks for.
I know what you're talking about though, my wife has friends that are wfh now and that, along with the general isolation of the pandemic, is having a serious effect on them.
I think when this is over there will be various compromises that will probably not work out very well. If WFH works for you then it's great, if it doesn't then it's miserable. There's not a lot of middle ground.
a good compromise leaves everybody mad. - Calvin and Hobbes
Nobody seems to discuss this, but yeah for me working from home means working from my bedroom, the only room I can really work in in my small shared apartment. It definitely affects my productivity.
On the other hand, I've basically stopped getting sick. Open office plans are very bad for certain types of people, and not just those who struggle with distraction, so still a net positive for me
Non-pandemic remote work gives you more time to socialize out and about with friends and family, travel (and maybe even work there), and do all sorts of fun things to relax and recharge that we can't really do right now because of the pandemic.
I'm pro-WFH/anti-RTO simply because I want us all to have the choice. Before the pandemic it was all office, during the pandemic it's all remote, and now it feels like the pendulum is swinging all the way back to all office, instead of landing in the middle ground of individual choice.
I thought WFH was doomed to be low productivity and highly distracting. And to be honest, it is. But so was the office environment. On a good WFH day, I will be way more productive than any day in an office could ever be.
The fact that some companies are deciding to not offer permanent WFH, especially as people are trying to deal with familial issues during the COVID-19 pandemic, is going to do some harm to them, in my opinion.
- Better relationships with co-workers. I enjoyed smalltalk, getting coffee, lunch, or drinks afterwards with them. It was also easier to interact with others outside your immediate team.
- Separation of a work environment and home environment.
- If I had a question, it is more likely and quicker to get answered in person instead of over slack/email/zoom.
- Had fewer meetings
- Company dependent but we got free food and other perks.
It was more likely quicker because you felt like you could just walk to the person's desk and interrupt whatever they were doing to demand that they solve your problem.
I work somewhere that requires a ~1.5 hour miserable commute to get to; unresolvable without paying significantly more for smaller/older/inferior housing closer to the office.
The office itself is your typical dystopian Dilbertesque environment - I'd say this is par for course for most "old school" companies where tech is a cost center. Atmosphere itself is pretty dreary, everyone must wear at least business casual (dress shirt, dress pants, dress shoes).
I've been to the offices of some Silicon Valley style tech companies and the atmosphere and environment could not be more different from mine. I know grass is greener from the other side, and eventually work is work, but I could imagine myself enjoying being at the office much more in such a place.
It gets old too. There is a reason why companies create an environment like that and it's not to make you genuinely happy. I hope this dip into remote work makes people move somewhere they like, being able to create a work from home environment, work (remotely) for a company that doesn't make them miserable and focus on the things that really matter in life.
Even that didn't last too long though, and I ended up finding another job after a few years of working from home.
What I find unfortunate however is how the high level discussion (yes or no on remote work at all) is preventing meaningful debates on how to best do it, and how to be inclusive of all types of people. The old model was that everyone had to have butts in seat even if it didn't work for them. The new model is that everyone will be remove even if THAT doesn't work for them.
"But most companies are giving people a choice!". Not really: the thing about remote is that "one remote, everyone's remote", at least at a team level. As soon as one team member is remote, everyone needs to deal with Meet/Zoom/whatever, conversations all need to happen in front of a screen, you need physical whiteboard alternatives (or at least use devices that project whiteboards), you need to share your screens, you need to be deliberate about all discussions, etc. Some people have real personal issues that makes these things very difficult for them. We're trading one set of challenges for another.
I find that remote works better when everyone's remote in a team, and vice versa for in person. But the counter argument is that talent isn't fungible, making this kind of split impractical.
More importantly, right now it's very hard to have these discussions at all, because any talk about how to optimize for the various preferences/needs is getting pushed back as if remote was a no brainer that's better for 100% of people with no tradeoffs.
Hopefully once people who want to be remote no longer have to be afraid they'll be forced back into the office, we can move on and talk about how to make it better.
This is a really important one and something that occurred to me recently. Now that we've all established that we can, in fact, work from home just fine, we should at the very, very least stop the ridiculous practice of coming into work sick. Prior to COVID it was perfectly acceptable for someone to be in meetings or sitting next to you with a cold in full flow. This wasn't something you could complain about. In fact, it was more likely someone would complain if they took time off for having a cold.
I agree wholeheartedly with all of the author's other points. At this point, going back to the office every day would be an enormous regression. I don't want to work for such a place ever again.
I can't be the only one that finds this odd?
This is about those times when you can still work. Most people come into work whenever they can, even if they are carrying an infectious virus. That needs to stop. If you are sick but can still work, you should work from home.
If I have to make a mad dash to the toilet every few minutes, then working isn't practical. If I'm burning up with fever and feel like a truck hit me, working isn't practical.
Oh, and also I have 1 gigabit internet service to my house which is much faster than what I had at work ;-)
Same. I am fortunate t have gigabit in a very rural town as we are 2 blocks from US40 which apparently has some serious fiber runnning along side it, it's MUCH faster than the internet at work which is wonderful for work-related searches as we often have to research what something is throughout the day to figure out what it is and when you have a hundred something people crammed onto some crappy connection a simple Google query can sometimes take several seconds just to load when people are using their work computer for trying to stream something (a big no-no) bogging down the speeds for everyone.
Sorry, but ox tails and greens are awesome. And there is a shortage at the moment so I don't eat it as often as I used to. Damn hipsters are even gentrifying Caribbean foods.
Look, you might enjoy working in an office. That's fine, I don't think anybody's saying you're not allowed to return to an office. But for many people, probably most people, productivity is lower in an office, despite more time being spent "working." This has been demonstrated and reported on many, many, many times. To say that you don't care, you enjoy yourself more in an office is fine, but it doesn't mean an office is better for everyone, or even for you.
I have friends, I have family, I have activities in my neighborhood, and I would gladly never see any coworker in person ever again for the extra hour per day I can spend with my family and friends vs commuting. That doesn't make me anti-social any more than it does Mr Mercer. My office didn't suck, but I think the entire concept of a shared office kinda sucks. It's just so normalized that we don't realize how much it sucks until we step away for a year.
I mean, I was spending an hour a day to relocate to a place where I could be overall less productive for my company. Maybe some days I enjoyed myself more, sure, but that's an separate issue. If you want to spend time with coworkers, go ahead! Just don't pretend it's providing value for your company.
On the other hand alot of the other points stand
Humans fart, it's healthy and remote works makes it viable. I never want to go back a) holding farts b) farting on colleagues.
Throwaway for obvious reasons.
And the gents restroom <barf>
Please let me work from home from now on, I'll even take a small cut in salary!
For the record, I have no intention of returning to the office either.
There are still a lot of people who treat work seen in a higher regard than work complexity. Someone who is proactive and seen to be, pair programming, mentoring, conducting interviews etc. This can all be done remote, but there might be an advantage to going to the office.
As much as I want to believe that people will work together and both approaches can work, office types will most likely cut out remote types if it isn’t easy to get on with work. I have seen this before COVID, I can see it happening again.
When it comes to it, if you pr whole team is remote, would you feel forced into staying at home and vice versa?
(Having said that, being able to skip days and stay at home when you feel like it should be the default.)
One interesting thing about all this should-we shouldn't-we discussion about offices is that it gives everyone a bit better view - positive and negative - of how different people work lives can be.
I’m a copywriter, so sometimes I need time to marinate on an idea. If I left the office to take a 90 minute bike ride in the middle of the day, no one would believe it had anything to do with work. But that’s where I get a lot of ideas and generally just recharge my brain.
Same goes for power naps. Some offices have “nap pods” or whatever, but I would feel self conscious napping at work. Whereas at home, if I’m feeling run down, I can take twenty minutes for a nap or meditation whenever I need to.
My attitude has always been that if my work isn’t up to snuff or I’m missing deadlines, I would be open to suggestions about my workflow.... but as long as I maintain a high level of output and quality, I will continue doing things my way, bike rides, naps, and all.
I’d rather set those boundaries in a workplace. Maybe it’s sometimes hard to set those boundaries in the workplace, but to me it feels like the appropriate place. My home is not, and will never be, an office.
A similar thought occurs to me when the old "open office plans" debate flares up on HN. It's a labour issue. An autonomy issue. People want a work environment that they like more, and no one has an interest in the goodness of an office/desk than the person sitting in it for 2000 hours per year.
WFH has its benefits and drawbacks, but it does put more control in workers hands... allows them to make their own choices and tradeoffs.
On an unrelated note, algae is good for you. It's the fungi you need to watch out for.
The FANG companies going back to work right now is solely because they need to justify their multi-billion dollar campuses. Remember, they experienced _increased_ productivity during this work from home stint, so there is literally no justification to ever return to those offices other than attempting to save face for an irresponsible purchase.
I think that's already the case for a lot of startup accelerators because it helps spread and nurture ideas. You trade internal knowledge transmission for transfers with other companies, most likely not competitors anyway.
Covid WFH completely gives up on offices, but post-Covid does not have to be that extreme.
My main reason is because I've felt that I end up working more when I work from home, because most people take the time saved in the commute and put it towards work. And ramping up people on the team, mentoring, coordinating with others for project ideas, planning, goals, progress, and all form of collaboration is more tedious and less efficient.
The sentiments of the employees won't matter much (many will prefer remote work, many won't). Bottom line is that the companies that develop remote work routines and strategies will win.
Maybe I’m just old/old-school.
We worked in offices because it's the way we always did it. But we now know we don't have to.
It reminds me of post World War 2, where women were expected to just return to their previous lives.
There will be a big push to get people back in the office. But companies that embrace remote work will be more profitable.
This is real everywhere...and not healthy on many levels.
I've been working remotely for 14 years now and I'm never coming back. Ever.
Not to mention the reasons towards the end started to become quite a stretch.
But management doesn't care. They don't even care about productivity. It's all about keeping up appearances, having butts in seats, and I'm so, so sick of it.
I have a big house, a space just for work.
I worked with folks who didn't work from home because they simply didn't have the space to do so. I wonder how they're doing.
I am never going back on any sort of regular basis.
Yeah. I'm never going back to an office.
I intend to work one week in the office, and the rest of the month remotely. Trying to balance the best of both worlds.
I just hope that the new normal will be less days at the office and that that will make traffic better.
If my industry goes mandatory WFH forever, I'll probably eventually have to think about a new industry.
Time and money spent on commuting is mostly just lost. In contract, investing in a comfortable chair, good desk/computer workspace, and high-speed internet is still beneficial when you're not working.
Does not compute :].
I can't do that at an office.
If the employee was successfully able to work for an entire year remotely its totally unnecessary to be in the office.
Of course there are vested interests. Corporate Real Estate divisions who scare the crap out of Csuite that they are going to lose control of their employees if they dont "herd" them back (yes this is nothing more than herding sheep) into their pens at the offices.