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I don't think sending info about filenames and sizes is acceptable, ever. It's a shame as backblaze has been a solid backup choice for a while.

edit: and enabling facebook tracking on customer pages...

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That was not a deliberate action though, that's just the default behavior of the analytics snippet that someone included on the page. If there's humans involved there will always be bugs, the question is how well you deal with them and react. I think they did a good job once it was pointed out.

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