I placed an order for their previous model, they assured me that I should get it 4 - 8 weeks. After I didn't get anything for 6 months I messaged them that I want to withdraw my order (the phone had already old hardware during release, and it was a year old when I ordered it, but at the same time it cost as much as a high end phone). I got no response from them. I then contacted my credit card company and they charged back.

It sucks, because, I would really love phone with a hardware keyboard. I would place an order, but am afraid of the same thing happening again.