Bummer, I was considering switching to a full Ubiquiti setup in the future. Are there any other worthwhile competitors?
Good info here https://www.youtube.com/watch?v=4G2g7Txgzgw
Back then, Engenius had a lot of nice features and solid products, but their radios had some issues. I think we had to replace about 60% of the Engenius devices we deployed over a five year period. We never had to replace any of the Ubiquitis.
I wouldn't buy Ubiquiti now though.
For plug-and-play home wifi, Eero might be a good choice, with some reservations.
For slightly larger scale prosumer stuff, I might look for a way to use Ubiquiti's hardware but with something like https://hostifi.com/ , maybe with older-generation hardware that I still trusted.
For the DIY hobbyist, pfsense, openwrt, and kin are still popular.
Honestly, mesh networks have been a tarpit forever. It's been exceedingly difficult to make them reliable, with all the features people want (like access point roaming), without spending a lot of time or money. I got out of that niche a few years back and have no desire to get back in to it.
For prosumer stuff -- why would you not just self-host?!? The average prosumer is never going to need more than the cheapest DO droplet to host. Or else just run it on a computer that isn't on all the time -- prosumers either already have a server on all the time or don't care if they have logs going back 5 years. This seems to cost $60/mo at the least.
Also, I do not have much faith in this company with their website being so slow (maybe too many HN people are hitting idk, never heard of them).
The rest of the gear is working tiptop for me.