Amazon argues it’s not liable for product that severely injured toddler
arstechnica.com
arstechnica.com
Is this east Texas, where patent trolls can buy judges? :)
> The toddler’s mother purchased the knockoff Apple TV remote from a third-party seller called “USA Shopping.” After the battery burned her daughter, she sought to find out who was behind the Amazon storefront, discovering that it was run by one “Hu Xi Jie” out of Shenzhen, China. Neither the mother nor Amazon has been able to locate or contact Hu Xi Jie.
Amazon 150% liable. They know they have this problem and have had it for years, yet they continue to allow foreign operators to pose as local, and to misrepresent their origin and the authenticity of products.
It’s from a no-name manufacturer, and we did not receive a recall notice (which Amazon could have trivially provided).
We reported the issue, and didn’t hear back.
If the product passed such certifications, why should Amazon be liable?
OTOH, if the product is fake, or Amazon is selling products without such certifications, then they should be liable. Unless it's a 3rd party seller that handles everything - but then, Amazon should vet sellers a bit (how to contact them? who are they, really? etc). I expect a virtual storefront in my own country to abide to my country's laws.
eg: 5k positive reviews for a different product than the listing
If I have a lemonade stand and sell defective lemonade, I’m liable for it. Even the defect was caused by the lemonade mix, even if the defect was caused by the red dye #5 manufacturer. We’re all liable, not just the root.
From a customer perspective they are the flea market and the Walmart next to the flea market and a bunch of stalls inside the flea market.
There’s no reason why they can’t vet all participants and stand behind their products. It’s not like it’s some onerous process. Walmart does it. They just have to pay out when something harms a toddler.
Walmart has 75M SKUs. Amazon has 350M. For many products Amazon never sees one - it only provides a webfront for vendors.
Would WordPress be liable for a vendor products using them as a web store?
I’m not sure what the difference is between selling and using something to sell. Amazon sells through Amazon.com, even though they allow third parties. I don’t think Wordpress sells under a single storefront.
Maybe the better question is whether eBay is liable when someone sells a defective item.
For peddling fakes and knockoffs - amazon first, then reseller and manufacturer of crap should be liable.
Everyone knows that amazon is peddling fakes, cultivating fake reviews and ratings and takes zero-to-negative effort to remedy any of that.
Amazon gets the full legal bill and they can settle it with their respective source entities and "partners"
If the woman I bought some of the same batteries off of Amazon and her child swallowed one of the batteries, surely Amazon wouldn't be liable. So why are there in this case?