Both of those are missing the point IMO. What people really want, is a phone that is on their side. iOS doesn't support open standards like Vulkan mainly because it's not in Apple's interest to support them. Not because it's in the user's interest, necessarily.
What people really want is a phone that they can trust to be on their side implicitly. The nugget of brilliance in Free Software is saying "if you do all this stuff, then the power will be so tilted towards you that you will be able to trust your software to be on your side".
People want something that's both polished, and won't [forego polish in one particular area for the sake of the company's interests/$$$].