> Better to leave it to people who do such things professionally.
I empathize, esp if you're of the generation (like me) where we've grown accustom to distance in time and space via async messaging.
Having said that, I would respectfully push back: negotiating everyday conflicts of life with others (who are most often strangers) is NOT something we should allow to be overly professionalized. Yes, it's true that some extroverts find this easier, and that's a privilege we don't all have. But we can't pass this to landlords and tenant associations and governments to do, while we stay at a fully-intermediated distance. We need to learn and grow in how we relate to one another, ESPECIALLY now that the distance of the internet is working against us and causing our social muscles to atrophe.
Anyhow, I'm not trying to be argumentative -- I almost feel like I'm pleading here. It will be really bad if we "specialize" in this way. Losing our ability to navigate everyday conflicts with one another, and deferring it to higher powers, that's the worst sort of "vendor lock-in" I could ever imagine for a society.
Fwiw, I am a collectivist who values institutions, so I don't share this from a hyper-individualist perspective that distrusts these actors <3