Home broadband have issues that the operator can't solve quickly (once working from home at a friend's place we got the house apartment internet cut off for a couple of days), Telekom sucks, their customer support sucks, sending a technician can take a month or more sometimes.
It feels so damn backwards, even more for the largest economy in the EU, not investing in digitalisation (both infrastructure and public services) is gonna bite Germany's ass for the next decade. Can't believe most bureaucracy is still done through paper-based mail, or faxes.