Every institution under the sun failed.
We say we need to trust the science, but the scientists were all wrong: LANL put out a preprint paper that estimated r0 at ~7 near the beginning of the pandemic, where it's more like 2.5. The scientists told us that a vaccine wouldn't be ready for years, it was actually ready in months. The media was so addicted to the story that they failed to inform the public of these changing expectations. Meanwhile, the government spent a lot of money, and it's not entirely clear that it did anything except bubble up tech stocks. Did it save many jobs? No, not really, just like all these other institutions failed.
The way forward won't happen, at least for a while, because these institutions are powerful and need to save face.