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I currently have Ubiquiti gear, bought about five years ago, and my APs are already EOL for a couple of years. They don't seem like a great choice for medium-term or long-term installations for this reason. They also don't seem to publish EOL or support timelines, or commit to supporting equipment for any term (as far as I can find - I'd love to see a support schedule if anyone know it).

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On the flip side, the UAP-AC-PRO access point that I bought 5+ years ago is still supported and receiving updates to this day. And that's the case for the majority of their access points.

Glancing at their documentation, it seems that they've only EOLed the three early 802.11ac access points they released. Of course that doesn't help you or make your concern any less valid, but it's not like they're in the business of just willy-nilly cutting off support for their products. The one you bought just happened to fall into an unfortunate minority.

I agree, but they don't seem to release any information about how long a product will be supported. I could upgrade today and find the product EOL'd tomorrow.

Yep, that's definitely a valid criticism.

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