Edit: To clarify, it was never locked or password protected before, and I would use it to look at pictures in the Photos app locally. I hadn't used it for several months.
Edit: To clarify, it was never locked or password protected before, and I would use it to look at pictures in the Photos app locally. I hadn't used it for several months.
In other words, why are you surprised that you can't hack into an Apple device?
It does sound like the other commenter's theory that the SIM has "gone bad" may be true, but I had no idea this could happen, and I don't see how that makes it any more valid.
I'm just lucky in that I didn't have any important data like pictures, passwords or 2FA apps on it. Sorry for your loss.
Since he bricked his iPad I had to submit a recovery through iCloud and that invokes a twenty four hour delay before it sends recovery information to his listed authentication device; as in his telephone.
So that comes in which directs you to apple.com/recover or such and when you put the id in you have the option to get a 2FA code back to the phone which we did. I then simply put my phone number into the account so all future recoveries would be simpler.
Apple will allow for more than one authentication method, use it for ANY gift you give to an elderly parent or such. Frankly the best option you have is to get yourself on their email account recovery page as well.
Its just common sense in this era of identity theft that you do your due diligence so you can protect those you care for.
If your iPad is asking for a passcode and you don't know it you are lost unless it was backed up which brings up the second point.
When giving gifts like these out make sure to help the recipient learn how to back it up to a computer or have them let you back it up to yours when they visit.
I've quite a bit of experience with consumer tech, but I did not anticipate this kind of issue happening. I don't think it's right that the iPad can just lock itself and require Apple's intervention to make usable and access the data stored.
I will definitely never consider any Apple device as a gift to anyone ever again. I chose Apple for the same reason another commenter suggested, to reduce problems with support calls. But this eclipses all the times put together I would've had to help her with another device.
Just curious, the Apple Store was also unable to help you? Hope you are able to recover the data. :/
I've also tried reasoning with the device and unlocking it myself, which also did not work.
I don't see how you can say I haven't tried anything.
By the way, in case you missed it, this happened yesterday, I just happened to come across a thread which was relevant.
From previous experiences, it's my understanding that activation means resetting and erasing it.
In lieu of itunes or mac, you could also take it to an apple store I believe.
seems a bit much
If the device never had a passcode/fingerprint/face id before you certainly don't need one to unlock it even if it has auto-updated.
It looks like the device auto-updated, so you should be able to complete the activation.
Now if you are talking about accessing iCloud, then you may need the iCloud password.
Apple should be able to help you fix the issue if you can't fix it yourself.
I'm not saying this isn't a problem, but I am extremely skeptical it is a problem caused by Big Bad Evil Apple doing Big Bad Evil things.
This could be (and I suspect very likely is) a problem with your iPad's SIM that you could check by powering off the iPad, removing the SIM and turning it back on again. It could be that there's some kind of corruption that you might need to fix by connecting it up to iTunes or even bringing to the dreaded Genius Bar. It could conceivably be some weird bug in iOS that has somehow sprung up and turned your iPad into a flat flowerpot. All of these things suck! But what it is not is Apple forcing you to "authorize" your iPad in order to let it boot up.
Do you disagree?
(I am nowhere near a "Genius Bar".)
https://support.apple.com/en-us/HT208987
Replacing the sim card in a device immediately triggers activation (e.g. to stop someone from using a stolen, passwordless device as their own). So, if the sim went bad, it seems plausible that the device might need to re-activate.
A bit of Googling shows the "Activation Lock" screen as a screen that says, well, "Activation Lock"; I think it's really a separate thing. If that's what happened to the OP, then it can be unlocked from the web:
Also, do you know if I could have prevented this by removing the SIM before it happened?
Do you have a mobile phone? Pop it out, put it in the iPad, activate it, take it out again.
In New Zealand, where I’m from, you can get SIM cards from supermarkets, petrol stations, convenience stores …