Hacker News Reader

I don't think we should start blaming the marketing agency for what has happened (even if they did start the process). It is Twitter who should take responsibility for silently transferring ownership of the @towerbridge account and then effectively deleting it.

View on HN

Though I feel little sympathy for an agency who looks at an already active twitter account, sees it has 4000+ followers, and makes the determination that "Hey, what we should do is take over this account and send marketing crap to all these followers rather than continue to send them what they originally signed up for. I mean, it's just a feed of what time the bridge will open/close, it's unlikely any of these people live near by."

Way to piss off your target market.

Not yet. The original user should kindly ask for the account back.

EDIT: User, not owner.

Reply on news.ycombinator.com