Related: Jim's book "The Innovation Stack" [1]. He's a great storyteller, and really enjoyed learning more about the early days, the struggles, the insights, or how he met Jack Dorsey.
My favorite takeaway was how Square focused on businesses the credit card companies thought were too small bother with. McKelvey realized there were a lot more of them than the credit card companies realized and they added up to a sizable customer base.
Yes, indeed - so many great lessons and even how they took on Amazon and won.
Absolutely - we talk a lot about the lessons in the book in this episode. Thanks for sharing.