Many gyms work really hard to lock you into long-term contracts, where you need to provide adequate reason to unsubscribe. With Charge, you're not locked into something long-term, and it's much easier for you to leave. From a business perspective, this requires us to continue to provide value for our customers, which is exactly what we're trying to do.
Don't take me at my word though, I'd love to hear your feedback. Would you be willing to try it out and let me know if you found value in the coaching?