I'm sorry I can't hear you over all this money roaring past my ears! Beside Adsense the rest is just a hobby/status game for employees - and it shows.
Though it's understandable that shareholders are just looking at the next quarter.
Murdering dictatorships seem to have a problem letting go of control. So I'm saying yes, they had the wrong people advising them.
Ignoring the giant elephant that Saudi Arabia didn't even feign "don't be evil", in order to engage in global market capital. Not even temporarily during the IPO, they could have put on their good face to the western world.
Instead the top down crafting this IPO gave the "okay" to murder to WaPo journalist and create a global PR disaster because their feelings got hurt.
Yet as you mention they still need to diversify, eventually. I wonder how it all will turn out looking back in 5-10yrs.
The reward structure for quite a few of these (FAANG) companies is geared towards launching new features and/or products.
There is little incentive to improve existing software (as an IC). Which is why, for example, every "feature" at Amazon has a press release.
Behind every press release is a promotion for someone.
Is it that new products/features == growth in share value for shareholders?